TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
StWD from
TurboTax is terrific
TurboTax is fairly easy to use, provided you have all your documents handy and you have a basic knowledge of preparing your tax returns. I was particularly impressed that TurboTax was able to include an explanation statement with form 5329, which I knew that I needed to file, but I thought that I would have to mail it separately. They made that process surprisingly simple.
Date published: 2022-03-06
Rated 5 out of 5 by
New User2022 from
Turbo Tax was awesome
The young lady that assisted me, I didn't write her name down, but she advised me that she had 7 years of experience and it did show; want to apologize because I usually have paper and pencil or pen. I love that she took her time with me and didn't release the call until I completed the very end. Thank her for me again when you pull up your information. The system was very user friendly
Date published: 2022-03-06
Rated 5 out of 5 by
Garydavid781950 from
Awesome
Quick easy walk through Thorough Covers everything
Date published: 2022-03-06
Rated 5 out of 5 by
caro_dani from
awesome experience
I was my first time doing taxes alone and it was honestly very easy.
Date published: 2022-03-06
Rated 5 out of 5 by
Rare beauty from
Happy
I would use TurboTax services again. I’m happy with the results.
Date published: 2022-03-06
Rated 4 out of 5 by
Lindsey15 from
Turbo Tax is great!
Yasmeen was Amazing! Very helpful. I will definitely be using turbo tax next year.
Date published: 2022-03-06
Rated 5 out of 5 by
jj187 from
quick and easy
Never had a problem. Took me about 8 minutes to finish federal and state.
Date published: 2022-03-06
Rated 4 out of 5 by
Dixie123321 from
TurboTax is good
It was a good expeirence. The advisors are pretty good at providing assistance. I wish that their system identified military personnel from their W2s and automatically applied the discout.
Date published: 2022-03-06
Rated 1 out of 5 by
Ian Nord from
Sneaky, Underhanded Fee
The $40 fee to deduct the turbotax cost from my refund was not disclosed until the very end of the process (instead of when the option is selected). I almost missed it before it was too late to go back and pay with a card. This is clearly an intentionally deceptive design. The only reason for a design like this is that turbotax is actively trying to trick its own customers into paying more. Please fix this and do better.
Date published: 2022-03-06
Rated 4 out of 5 by
Craig1605 from
First time, seems easy.
Just about everything went smoothly. Had a few questions that were answered. I'll wait and see how I did from IRS's point of view
All TurboTax® Offerings Reviews - Page 4914
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
StWD from
TurboTax is terrific
TurboTax is fairly easy to use, provided you have all your documents handy and you have a basic knowledge of preparing your tax returns. I was particularly impressed that TurboTax was able to include an explanation statement with form 5329, which I knew that I needed to file, but I thought that I would have to mail it separately. They made that process surprisingly simple.
Date published: 2022-03-06
Rated 5 out of 5 by
New User2022 from
Turbo Tax was awesome
The young lady that assisted me, I didn't write her name down, but she advised me that she had 7 years of experience and it did show; want to apologize because I usually have paper and pencil or pen. I love that she took her time with me and didn't release the call until I completed the very end. Thank her for me again when you pull up your information. The system was very user friendly
Date published: 2022-03-06
Rated 5 out of 5 by
Garydavid781950 from
Awesome
Quick easy walk through Thorough Covers everything
Date published: 2022-03-06
Rated 5 out of 5 by
caro_dani from
awesome experience
I was my first time doing taxes alone and it was honestly very easy.
Date published: 2022-03-06
Rated 5 out of 5 by
Rare beauty from
Happy
I would use TurboTax services again. I’m happy with the results.
Date published: 2022-03-06
Rated 4 out of 5 by
Lindsey15 from
Turbo Tax is great!
Yasmeen was Amazing! Very helpful. I will definitely be using turbo tax next year.
Date published: 2022-03-06
Rated 5 out of 5 by
jj187 from
quick and easy
Never had a problem. Took me about 8 minutes to finish federal and state.
Date published: 2022-03-06
Rated 4 out of 5 by
Dixie123321 from
TurboTax is good
It was a good expeirence. The advisors are pretty good at providing assistance. I wish that their system identified military personnel from their W2s and automatically applied the discout.
Date published: 2022-03-06
Rated 1 out of 5 by
Ian Nord from
Sneaky, Underhanded Fee
The $40 fee to deduct the turbotax cost from my refund was not disclosed until the very end of the process (instead of when the option is selected). I almost missed it before it was too late to go back and pay with a card. This is clearly an intentionally deceptive design. The only reason for a design like this is that turbotax is actively trying to trick its own customers into paying more. Please fix this and do better.
Date published: 2022-03-06
Rated 4 out of 5 by
Craig1605 from
First time, seems easy.
Just about everything went smoothly. Had a few questions that were answered. I'll wait and see how I did from IRS's point of view
All TurboTax® Offerings Reviews - Page 4914
Date published: 2022-03-06