TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is terrific TurboTax is fairly easy to use, provided you have all your documents handy and you have a basic knowledge of preparing your tax returns. I was particularly impressed that TurboTax was able to include an explanation statement with form 5329, which I knew that I needed to file, but I thought that I would have to mail it separately. They made that process surprisingly simple.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax was awesome The young lady that assisted me, I didn't write her name down, but she advised me that she had 7 years of experience and it did show; want to apologize because I usually have paper and pencil or pen. I love that she took her time with me and didn't release the call until I completed the very end. Thank her for me again when you pull up your information. The system was very user friendly
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Quick easy walk through Thorough Covers everything
Date published: 2022-03-06
Rated 5 out of 5 by from awesome experience I was my first time doing taxes alone and it was honestly very easy.
Date published: 2022-03-06
Rated 5 out of 5 by from Happy I would use TurboTax services again. I’m happy with the results.
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax is great! Yasmeen was Amazing! Very helpful. I will definitely be using turbo tax next year.
Date published: 2022-03-06
Rated 5 out of 5 by from quick and easy Never had a problem. Took me about 8 minutes to finish federal and state.
Date published: 2022-03-06
Rated 4 out of 5 by from TurboTax is good It was a good expeirence. The advisors are pretty good at providing assistance. I wish that their system identified military personnel from their W2s and automatically applied the discout.
Date published: 2022-03-06
Rated 1 out of 5 by from Sneaky, Underhanded Fee The $40 fee to deduct the turbotax cost from my refund was not disclosed until the very end of the process (instead of when the option is selected). I almost missed it before it was too late to go back and pay with a card. This is clearly an intentionally deceptive design. The only reason for a design like this is that turbotax is actively trying to trick its own customers into paying more. Please fix this and do better.
Date published: 2022-03-06
Rated 4 out of 5 by from First time, seems easy. Just about everything went smoothly. Had a few questions that were answered. I'll wait and see how I did from IRS's point of view
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 4914
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is terrific TurboTax is fairly easy to use, provided you have all your documents handy and you have a basic knowledge of preparing your tax returns. I was particularly impressed that TurboTax was able to include an explanation statement with form 5329, which I knew that I needed to file, but I thought that I would have to mail it separately. They made that process surprisingly simple.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax was awesome The young lady that assisted me, I didn't write her name down, but she advised me that she had 7 years of experience and it did show; want to apologize because I usually have paper and pencil or pen. I love that she took her time with me and didn't release the call until I completed the very end. Thank her for me again when you pull up your information. The system was very user friendly
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Quick easy walk through Thorough Covers everything
Date published: 2022-03-06
Rated 5 out of 5 by from awesome experience I was my first time doing taxes alone and it was honestly very easy.
Date published: 2022-03-06
Rated 5 out of 5 by from Happy I would use TurboTax services again. I’m happy with the results.
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax is great! Yasmeen was Amazing! Very helpful. I will definitely be using turbo tax next year.
Date published: 2022-03-06
Rated 5 out of 5 by from quick and easy Never had a problem. Took me about 8 minutes to finish federal and state.
Date published: 2022-03-06
Rated 4 out of 5 by from TurboTax is good It was a good expeirence. The advisors are pretty good at providing assistance. I wish that their system identified military personnel from their W2s and automatically applied the discout.
Date published: 2022-03-06
Rated 1 out of 5 by from Sneaky, Underhanded Fee The $40 fee to deduct the turbotax cost from my refund was not disclosed until the very end of the process (instead of when the option is selected). I almost missed it before it was too late to go back and pay with a card. This is clearly an intentionally deceptive design. The only reason for a design like this is that turbotax is actively trying to trick its own customers into paying more. Please fix this and do better.
Date published: 2022-03-06
Rated 4 out of 5 by from First time, seems easy. Just about everything went smoothly. Had a few questions that were answered. I'll wait and see how I did from IRS's point of view
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 4914