TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from 2020 TT is horrible I have been using TT for maybe 20 years and have never had the problems before that I have had this year with TT premier. It was very difficult and slow getting installed and return started. Data input seemed disjointed and was confusing. Previous years while not FUN were a ;pt better tjam TT2020. If this was my first experience with TT I would never use TT again. After this year I may still never use TT again. This was a real nightmare. I spent over ten hours on the phone with Turbo Tal technicians trying to solve basic problems. Finally the third tech knew what she was doing and I was finally able to retrieve my return. I can not recolmmend TT 2020.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is a wonderful tool I have been using turbo tax for the past 10 years. I find it easy to use and it always maximizes my return.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbotax is great Turbotax makes it easy to file your taxes and it is very fast.
Date published: 2021-04-19
Rated 3 out of 5 by from Turbotax has a software bug Medical devises claims is mark as estimated. Enter correct amount and go to edit tab and click unmark. There is no unmark in edit tab. This prevented me from e filing.
Date published: 2021-04-19
Rated 5 out of 5 by from only way to file great, step by step instructions for people who are not good with computers :)
Date published: 2021-04-19
Rated 4 out of 5 by from Easy to do Easy and helped guide me. We bought a house and the process was simple.
Date published: 2021-04-19
Rated 4 out of 5 by from TurboTax is OK It was okay but too expensive for our income. Next year I might have go in a different direction.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax makes it easy to file TuboxTax live help is great for asking questions during the entire process. It is easy to use.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax hires the Best I loved working with Linda to get my taxes done after this crazy year. I switched jobs, took on additional jobs and opened a business. It was a lot of information to organize and Linda help facilitate everything. It was great!
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax was very easy to use. TurboTax was very user friendly and easy to navigate. It made a complicated process very simple. I would easily recommend this program to a friend.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 4911
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 2020 TT is horrible I have been using TT for maybe 20 years and have never had the problems before that I have had this year with TT premier. It was very difficult and slow getting installed and return started. Data input seemed disjointed and was confusing. Previous years while not FUN were a ;pt better tjam TT2020. If this was my first experience with TT I would never use TT again. After this year I may still never use TT again. This was a real nightmare. I spent over ten hours on the phone with Turbo Tal technicians trying to solve basic problems. Finally the third tech knew what she was doing and I was finally able to retrieve my return. I can not recolmmend TT 2020.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is a wonderful tool I have been using turbo tax for the past 10 years. I find it easy to use and it always maximizes my return.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbotax is great Turbotax makes it easy to file your taxes and it is very fast.
Date published: 2021-04-19
Rated 3 out of 5 by from Turbotax has a software bug Medical devises claims is mark as estimated. Enter correct amount and go to edit tab and click unmark. There is no unmark in edit tab. This prevented me from e filing.
Date published: 2021-04-19
Rated 5 out of 5 by from only way to file great, step by step instructions for people who are not good with computers :)
Date published: 2021-04-19
Rated 4 out of 5 by from Easy to do Easy and helped guide me. We bought a house and the process was simple.
Date published: 2021-04-19
Rated 4 out of 5 by from TurboTax is OK It was okay but too expensive for our income. Next year I might have go in a different direction.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax makes it easy to file TuboxTax live help is great for asking questions during the entire process. It is easy to use.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax hires the Best I loved working with Linda to get my taxes done after this crazy year. I switched jobs, took on additional jobs and opened a business. It was a lot of information to organize and Linda help facilitate everything. It was great!
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax was very easy to use. TurboTax was very user friendly and easy to navigate. It made a complicated process very simple. I would easily recommend this program to a friend.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 4911