TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
cd1615 from
great
The online help was exceptional. she was knowledgable and quick
Date published: 2023-02-22
Rated 5 out of 5 by
catmomof3 from
FIrst time users
Being first time users, and not too tech savy, it was challenging at times, but when we got stuck, the Customer serves reps were fantastic, pateint and very helpful - all 3 of them. I do think I would use this again next year. Its nice to know there is help available at your fingertips. It was not as hard as I thought, to be honest.
Date published: 2023-02-22
Rated 3 out of 5 by
regano from
MANY MANYGLITCHES
I had a turbo tax rep talk me through the arduous 4 hour painful process which cost me$218.Mary the rep was great. The website was a nightmare. having to do multiple screens over and over.
Date published: 2023-02-22
Rated 5 out of 5 by
Catchyvibes7 from
Turbo Tax Is Great!
Quick, easy, efficient, and thorough service. Will use again next year!
Date published: 2023-02-22
Rated 1 out of 5 by
Kgaston from
Turbo taxes I the best
Good job I had fun doing my taxes this year for the first time
Date published: 2023-02-22
Rated 4 out of 5 by
Meow15 from
Very good Turbo Tax worker
Multiple (two) emails I used created separate accounts. This was problematic
Date published: 2023-02-22
Rated 4 out of 5 by
Turtle Taxes from
Turbo Tax Turtles
This is my 7th year doing this with Turbo Tax. While some things are easier to do, others could be improved. Suggest that when listing income that there be a box to click on to self type information other than look at all the possibilities to get information from banks etc. that few people might have that have local credit unions. Also quite irritating was the pop up question about deleting duplicate entries from income 1099's; my husband and I each have these from the same place, so I had to keep going back and going though everything again in order to enter information for both of us.
Date published: 2023-02-22
Rated 2 out of 5 by
Libmic from
ok.until the end
Ok, until the end when it can time to file and pay for the e-filing to the state. Locked me in a loop, where it would not continue. I called support and was on the phone with them for about 45 minutes and was eventually cut off. No Turbo Tax rep ever called back. I eventually canceled the e-file and mailed in my state return.
Date published: 2023-02-22
Rated 4 out of 5 by
Why does matter from
2022
Nerve racking, being a widow and Frederick was the first name on last years taxes caused issue for me this year.
Date published: 2023-02-22
Rated 5 out of 5 by
GMAKLK from
EXCELLENT AND EASY!!
ABSOLUTELY PAIN FREE FILING! Anyone can use Turbo Tax!
All TurboTax® Offerings Reviews - Page 4911
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cd1615 from
great
The online help was exceptional. she was knowledgable and quick
Date published: 2023-02-22
Rated 5 out of 5 by
catmomof3 from
FIrst time users
Being first time users, and not too tech savy, it was challenging at times, but when we got stuck, the Customer serves reps were fantastic, pateint and very helpful - all 3 of them. I do think I would use this again next year. Its nice to know there is help available at your fingertips. It was not as hard as I thought, to be honest.
Date published: 2023-02-22
Rated 3 out of 5 by
regano from
MANY MANYGLITCHES
I had a turbo tax rep talk me through the arduous 4 hour painful process which cost me$218.Mary the rep was great. The website was a nightmare. having to do multiple screens over and over.
Date published: 2023-02-22
Rated 5 out of 5 by
Catchyvibes7 from
Turbo Tax Is Great!
Quick, easy, efficient, and thorough service. Will use again next year!
Date published: 2023-02-22
Rated 1 out of 5 by
Kgaston from
Turbo taxes I the best
Good job I had fun doing my taxes this year for the first time
Date published: 2023-02-22
Rated 4 out of 5 by
Meow15 from
Very good Turbo Tax worker
Multiple (two) emails I used created separate accounts. This was problematic
Date published: 2023-02-22
Rated 4 out of 5 by
Turtle Taxes from
Turbo Tax Turtles
This is my 7th year doing this with Turbo Tax. While some things are easier to do, others could be improved. Suggest that when listing income that there be a box to click on to self type information other than look at all the possibilities to get information from banks etc. that few people might have that have local credit unions. Also quite irritating was the pop up question about deleting duplicate entries from income 1099's; my husband and I each have these from the same place, so I had to keep going back and going though everything again in order to enter information for both of us.
Date published: 2023-02-22
Rated 2 out of 5 by
Libmic from
ok.until the end
Ok, until the end when it can time to file and pay for the e-filing to the state. Locked me in a loop, where it would not continue. I called support and was on the phone with them for about 45 minutes and was eventually cut off. No Turbo Tax rep ever called back. I eventually canceled the e-file and mailed in my state return.
Date published: 2023-02-22
Rated 4 out of 5 by
Why does matter from
2022
Nerve racking, being a widow and Frederick was the first name on last years taxes caused issue for me this year.
Date published: 2023-02-22
Rated 5 out of 5 by
GMAKLK from
EXCELLENT AND EASY!!
ABSOLUTELY PAIN FREE FILING! Anyone can use Turbo Tax!
All TurboTax® Offerings Reviews - Page 4911
Date published: 2023-02-22