TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
HBBui from
Using TurboTax for the first time
First time using Turbo Tax. I used ProSeries Connect before.
Date published: 2022-08-02
Rated 2 out of 5 by
BTexas2011 from
TurboTax left me high and dry -- very disappointin
TurboTax didn't file my review as I had paid them to do. Three different agents left the company and I had to reach out multiple times to get anyone to answer. Then I was told that I needed to pay more (twice!) to get my (extended) return filed. Then they found out TurboTax did my return incorrectly last year -- and I needed to pay more to get that fixed. And then I was offered a 20% discount for the trouble -- but the coupon wasn't applied at check-out, and I am now trying to figure out how to get my refund. Used TurboTax for the past 5 years -- this time is the last.
Date published: 2022-08-02
Rated 5 out of 5 by
Mayor Jordan from
Best experience Yet.
Had the best experience filing our taxes this year. Finally getting the hang of it. Really liked the ability to put what I was looking for and could not find in the search box and was extremely surprised at how well it worked.
Date published: 2022-08-02
Rated 5 out of 5 by
thechadmo from
TurboTax was pain free and fast!
Service was intuitive and fast. George, my tax preparer was prompt and knowledgeable. Great communication too.
Date published: 2022-08-02
Rated 5 out of 5 by
Luke Jordan Gyms from
Will be back next year !
The virtual experienced felt as easy as being in the same room with the tax pro.
Date published: 2022-08-01
Rated 5 out of 5 by
ALe6353545353 from
Amazing
Amazing service! Very impressed, made everything super fast and easy.
Date published: 2022-08-01
Rated 5 out of 5 by
Debbie3115 from
Awesome!
User friendly and allowed for a thorough return to be filed.
Date published: 2022-08-01
Rated 4 out of 5 by
Teebwhite from
TurboTax is user friendly
Talked with one of your experts and he quickly resolved my issue.
Date published: 2022-08-01
Rated 5 out of 5 by
Reynoso14 from
TurboTax is Easy
TurboTax walks you through all the steps to get your taxes done easily
Date published: 2022-08-01
Rated 5 out of 5 by
KRW93 from
Great Help!
My agent was very helpful and did everything he could to help me save some money!
All TurboTax® Offerings Reviews - Page 4905
Date published: 2022-08-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
HBBui from
Using TurboTax for the first time
First time using Turbo Tax. I used ProSeries Connect before.
Date published: 2022-08-02
Rated 2 out of 5 by
BTexas2011 from
TurboTax left me high and dry -- very disappointin
TurboTax didn't file my review as I had paid them to do. Three different agents left the company and I had to reach out multiple times to get anyone to answer. Then I was told that I needed to pay more (twice!) to get my (extended) return filed. Then they found out TurboTax did my return incorrectly last year -- and I needed to pay more to get that fixed. And then I was offered a 20% discount for the trouble -- but the coupon wasn't applied at check-out, and I am now trying to figure out how to get my refund. Used TurboTax for the past 5 years -- this time is the last.
Date published: 2022-08-02
Rated 5 out of 5 by
Mayor Jordan from
Best experience Yet.
Had the best experience filing our taxes this year. Finally getting the hang of it. Really liked the ability to put what I was looking for and could not find in the search box and was extremely surprised at how well it worked.
Date published: 2022-08-02
Rated 5 out of 5 by
thechadmo from
TurboTax was pain free and fast!
Service was intuitive and fast. George, my tax preparer was prompt and knowledgeable. Great communication too.
Date published: 2022-08-02
Rated 5 out of 5 by
Luke Jordan Gyms from
Will be back next year !
The virtual experienced felt as easy as being in the same room with the tax pro.
Date published: 2022-08-01
Rated 5 out of 5 by
ALe6353545353 from
Amazing
Amazing service! Very impressed, made everything super fast and easy.
Date published: 2022-08-01
Rated 5 out of 5 by
Debbie3115 from
Awesome!
User friendly and allowed for a thorough return to be filed.
Date published: 2022-08-01
Rated 4 out of 5 by
Teebwhite from
TurboTax is user friendly
Talked with one of your experts and he quickly resolved my issue.
Date published: 2022-08-01
Rated 5 out of 5 by
Reynoso14 from
TurboTax is Easy
TurboTax walks you through all the steps to get your taxes done easily
Date published: 2022-08-01
Rated 5 out of 5 by
KRW93 from
Great Help!
My agent was very helpful and did everything he could to help me save some money!
All TurboTax® Offerings Reviews - Page 4905
Date published: 2022-08-01