TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by JCC70 from I've been using for many years Good ease of use and guidance. I like the option of working on the tax return 1-2 hours at a time and then coming right back to where I left off.
Date published: 2023-04-03
Rated 5 out of 5 by 01andrew from Finally, real tax help I used to use a CPA when I did more deductions and thought I needed to. I use fewer deductions now, so I switched to TurboTax. Wish I'd done so sooner. I could have done those extra deductions at TurboTax, where it costs less and is explained better.
Date published: 2023-04-03
Rated 3 out of 5 by Connie SD from Turbo Tax upgraded me without explaining WHY! I have been using TurboTax for 6 years on my own and before that as a family. This is the first time I got to a point and I had to contact someone for help because I did not understand what was happening. I was upgraded and I didn't have that explained at the time. The person who assisted me on the phone was REALLY GREAT, but the software should have explained what was happening so I wasn't surprised with additional costs at the end.
Date published: 2023-04-03
Rated 5 out of 5 by Robert09876 from Trust TurboTax I don't have an extremely complicated situation for tax form completion but certainly not easy. TurboTax finds and completes the correct forms with minimal help from me. I've been using TurboTax for 30 years without a problem completing forms or without IRS indicating a problem. I trust TurboTax!
Date published: 2023-04-03
Rated 5 out of 5 by Ashitravi from Easier than expected! I have never done my taxes. My mom told me that TurboTax was the best so I chose to do it this way. Other people said I should have someone do them for me but this was the best way for me!
Date published: 2023-04-03
Rated 4 out of 5 by mackibekwe from Very Easy Really like the process and I am planning on using it again next year.
Date published: 2023-04-03
Rated 5 out of 5 by Constant44 from Used for Years Started with Turbo Tax many years ago and it keeps getting better and easier to use.
Date published: 2023-04-03
Rated 1 out of 5 by Jerry J 12 from expensive turbo tax has become a costly experience. next year i will be using a different program
Date published: 2023-04-03
Rated 1 out of 5 by wijg78 from Glitchy and Frustrating Forced me to hand enter duplicate W2's, then made me delete them. Logged me out randomly while entering info numerous times, causing me to have to redo sections. I did not time out, either - it wasn't that.
Date published: 2023-04-03
Rated 5 out of 5 by patjamison from easy peasy This could not been any easier for me especially being able to view documnets from previous tax years
All TurboTax® Offerings Reviews - Page 4902
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by JCC70 from I've been using for many years Good ease of use and guidance. I like the option of working on the tax return 1-2 hours at a time and then coming right back to where I left off.
Date published: 2023-04-03
Rated 5 out of 5 by 01andrew from Finally, real tax help I used to use a CPA when I did more deductions and thought I needed to. I use fewer deductions now, so I switched to TurboTax. Wish I'd done so sooner. I could have done those extra deductions at TurboTax, where it costs less and is explained better.
Date published: 2023-04-03
Rated 3 out of 5 by Connie SD from Turbo Tax upgraded me without explaining WHY! I have been using TurboTax for 6 years on my own and before that as a family. This is the first time I got to a point and I had to contact someone for help because I did not understand what was happening. I was upgraded and I didn't have that explained at the time. The person who assisted me on the phone was REALLY GREAT, but the software should have explained what was happening so I wasn't surprised with additional costs at the end.
Date published: 2023-04-03
Rated 5 out of 5 by Robert09876 from Trust TurboTax I don't have an extremely complicated situation for tax form completion but certainly not easy. TurboTax finds and completes the correct forms with minimal help from me. I've been using TurboTax for 30 years without a problem completing forms or without IRS indicating a problem. I trust TurboTax!
Date published: 2023-04-03
Rated 5 out of 5 by Ashitravi from Easier than expected! I have never done my taxes. My mom told me that TurboTax was the best so I chose to do it this way. Other people said I should have someone do them for me but this was the best way for me!
Date published: 2023-04-03
Rated 4 out of 5 by mackibekwe from Very Easy Really like the process and I am planning on using it again next year.
Date published: 2023-04-03
Rated 5 out of 5 by Constant44 from Used for Years Started with Turbo Tax many years ago and it keeps getting better and easier to use.
Date published: 2023-04-03
Rated 1 out of 5 by Jerry J 12 from expensive turbo tax has become a costly experience. next year i will be using a different program
Date published: 2023-04-03
Rated 1 out of 5 by wijg78 from Glitchy and Frustrating Forced me to hand enter duplicate W2's, then made me delete them. Logged me out randomly while entering info numerous times, causing me to have to redo sections. I did not time out, either - it wasn't that.
Date published: 2023-04-03
Rated 5 out of 5 by patjamison from easy peasy This could not been any easier for me especially being able to view documnets from previous tax years
All TurboTax® Offerings Reviews - Page 4902
Date published: 2023-04-03