TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is so awesome The process was so easy I was able to do it by myself I’m so proud of myself
Date published: 2022-03-06
Rated 1 out of 5 by from frustrating not at all easy- did not recognize my banking info and no assistance on site
Date published: 2022-03-06
Rated 5 out of 5 by from Great Service Great service and communication would definitely recommend Turbo Tax full service
Date published: 2022-03-06
Rated 2 out of 5 by from file attachment for other than 8453 instructions a Instructions and help expert put you in circle Wasted 3 hours
Date published: 2022-03-06
Rated 3 out of 5 by from Not as good as it used to be In my opinion Turbo Tax is not worth the price that you pay now. The help boxes in preparing your taxes are not helpful as the tax code and rules of taxes are complicated. Several of the items such as Box 12 on the W2 is confusing and Turbo Tax is not helpful in explaining the differences in the letter codes. The biggest reason I come back now year after year is the history I have of filing with Intuit but eventually they will price themselves out of what I am willing to pay for average at best service.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is Awesome! Natalya was my tax expert and she was very quick and responsive! She knew what she was doing and was very helpful the entire time I really appreciated her assistance!
Date published: 2022-03-06
Rated 2 out of 5 by from its good ok ssssssssssssssssssooooooo busy busy busy busybb
Date published: 2022-03-06
Rated 5 out of 5 by from Not bad for my first time Vicky called me on the phone as part of turbo tax live expert and helped me with questions I had. She was very pleasant and helped me complete my transaction.
Date published: 2022-03-06
Rated 5 out of 5 by from easy to use i've used turbo tax for years and plan on using it in the future
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was exactly what I needed. Everything was quick and painless. Everything I needed to get my max refund as quickly as possible
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 4902
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is so awesome The process was so easy I was able to do it by myself I’m so proud of myself
Date published: 2022-03-06
Rated 1 out of 5 by from frustrating not at all easy- did not recognize my banking info and no assistance on site
Date published: 2022-03-06
Rated 5 out of 5 by from Great Service Great service and communication would definitely recommend Turbo Tax full service
Date published: 2022-03-06
Rated 2 out of 5 by from file attachment for other than 8453 instructions a Instructions and help expert put you in circle Wasted 3 hours
Date published: 2022-03-06
Rated 3 out of 5 by from Not as good as it used to be In my opinion Turbo Tax is not worth the price that you pay now. The help boxes in preparing your taxes are not helpful as the tax code and rules of taxes are complicated. Several of the items such as Box 12 on the W2 is confusing and Turbo Tax is not helpful in explaining the differences in the letter codes. The biggest reason I come back now year after year is the history I have of filing with Intuit but eventually they will price themselves out of what I am willing to pay for average at best service.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is Awesome! Natalya was my tax expert and she was very quick and responsive! She knew what she was doing and was very helpful the entire time I really appreciated her assistance!
Date published: 2022-03-06
Rated 2 out of 5 by from its good ok ssssssssssssssssssooooooo busy busy busy busybb
Date published: 2022-03-06
Rated 5 out of 5 by from Not bad for my first time Vicky called me on the phone as part of turbo tax live expert and helped me with questions I had. She was very pleasant and helped me complete my transaction.
Date published: 2022-03-06
Rated 5 out of 5 by from easy to use i've used turbo tax for years and plan on using it in the future
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was exactly what I needed. Everything was quick and painless. Everything I needed to get my max refund as quickly as possible
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 4902