TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from TT Comes Thru Filing for my daughter and had an issue getting past the healthcare 1095-A questions. Daughter is filing single but covered under my Tricare health coverage, with no cost to her. Gerald understood and quickly removed the default entry that caused the initial issue. Assisted in my review for other possible questions, including the state review. Fast, professional, and thorough, thanks for the assist!
Date published: 2021-10-15
Rated 5 out of 5 by from TurboTax is good I love TurboTax it is very helpful and my refund was around 500 + more then last year
Date published: 2021-10-15
Rated 5 out of 5 by from TurboTax is the best! The program is very detailed and reviews all entries and possible tax savings scenarios several times during the entry process. I'm in my 17th year with TurboTax and it is getting better every year. Keep it up!
Date published: 2021-10-15
Rated 5 out of 5 by from Consistently reliable and accurate Our return is somewhat complicated, but TurboTax covers it all well.
Date published: 2021-10-15
Rated 5 out of 5 by from Functional Its pretty alright and functional. It was fairly fast and function!
Date published: 2021-10-15
Rated 2 out of 5 by from lots of bugs; cumbersome 4 internationals w f2555 Since more then 10 years I use Turbotax. I am a resident alien who has to file his taxes in Germany and in the US. So my forms include 1040, 8949, 1116, 1116 passive, 2555, 8938 and 8960. First thing is I have to enter my German income 3 times: on F1040 wks Schedule 1 P1L8 L22, AND in F1116 comp wks P1ga, AND in F2555-T line 19. Why can't you populate those automatically? Then in F2555 most entries are not carried over from year to year, so each year I need to check PI-C, update or reenter PI-9 and PII-10 begin and end "continues", and then reenter all answers for PII-11 through 15d. Also F2555 L28 1a need to reenter each year "Germany all other", etc. etc. Why can't you carry those over. If I forget an entry I get an error, very combersome, I had to make my "entry checklist" so be able to do this. So really cumbersome. Also the software only works if and when the laptop or PC is set to "region United states" and "language english", so my keyboard has y and z switched plus all special characters are elsewhere. Why can't you accpet $123,45 if I have my laptop set to German? It only works if I enter $123.45 AND have all region, language and data settings switched to the US, which of course means nothing else works, like no bank passwords are accepted etc. What a pain and what a poor software design. This year there where a couple of extra bugs: This year the software opens each time at 980% zoom rate, so I need to klick that "smaller button" umpteen times until its back down to 100%. What the heck? Then this year my return was just rejected twice for errors in your software!! First the error check says "all ok", then it's rejected because all of a sudden the whole form F1116 "passive category" incl. worksheets is missing, despite the fact that it was there 10sec. earlier when I printed it all. So I had to enter ALL informations regarding all the captal gains taxes paid and accrued in Germany onto that form again. So I do all this, again no errors, file again, and again rejected. This time because the charitable contributions all had no value in it; I stopped filling those in 5 years ago because they wont lead to an increase in the standard deduction. So far never a problem, your error checker gives not problem, but then after I checked the e-file status all of a sudden your software says "update", so I delieted all those forms... Now I am still waiting for the result, hope it is accepted now, running out of time... Hope you can fix those bugs.
Date published: 2021-10-15
Rated 5 out of 5 by from quick and easy it was so easy! I did it in no time flat. Thank you
Date published: 2021-10-15
Rated 5 out of 5 by from TURBO TAX IS THE GREATEST! TURBO TAX WAS EASY TO USE AND THE BEST EXPERIENCE I HAVE EVER HAD DOING TAXES. H@R BLOCK USED TO DO MY TAXES AND THEY WERE TERRIBLE. THEY MESSED UP MY TAXES AND REFUSED TO FIX THEM. THANK YOU TURBO TAX YOU ARE AWESOME.
Date published: 2021-10-15
Rated 5 out of 5 by from comprehensive Was easy. All you do is ansewer questions. anyone can do it
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is the best in their field I needed to schedule a call with a Turbo Tax CPA. He called me precisely at the scheduled time and was able to answer my questions quickly and efficiently.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 50
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TT Comes Thru Filing for my daughter and had an issue getting past the healthcare 1095-A questions. Daughter is filing single but covered under my Tricare health coverage, with no cost to her. Gerald understood and quickly removed the default entry that caused the initial issue. Assisted in my review for other possible questions, including the state review. Fast, professional, and thorough, thanks for the assist!
Date published: 2021-10-15
Rated 5 out of 5 by from TurboTax is good I love TurboTax it is very helpful and my refund was around 500 + more then last year
Date published: 2021-10-15
Rated 5 out of 5 by from TurboTax is the best! The program is very detailed and reviews all entries and possible tax savings scenarios several times during the entry process. I'm in my 17th year with TurboTax and it is getting better every year. Keep it up!
Date published: 2021-10-15
Rated 5 out of 5 by from Consistently reliable and accurate Our return is somewhat complicated, but TurboTax covers it all well.
Date published: 2021-10-15
Rated 5 out of 5 by from Functional Its pretty alright and functional. It was fairly fast and function!
Date published: 2021-10-15
Rated 2 out of 5 by from lots of bugs; cumbersome 4 internationals w f2555 Since more then 10 years I use Turbotax. I am a resident alien who has to file his taxes in Germany and in the US. So my forms include 1040, 8949, 1116, 1116 passive, 2555, 8938 and 8960. First thing is I have to enter my German income 3 times: on F1040 wks Schedule 1 P1L8 L22, AND in F1116 comp wks P1ga, AND in F2555-T line 19. Why can't you populate those automatically? Then in F2555 most entries are not carried over from year to year, so each year I need to check PI-C, update or reenter PI-9 and PII-10 begin and end "continues", and then reenter all answers for PII-11 through 15d. Also F2555 L28 1a need to reenter each year "Germany all other", etc. etc. Why can't you carry those over. If I forget an entry I get an error, very combersome, I had to make my "entry checklist" so be able to do this. So really cumbersome. Also the software only works if and when the laptop or PC is set to "region United states" and "language english", so my keyboard has y and z switched plus all special characters are elsewhere. Why can't you accpet $123,45 if I have my laptop set to German? It only works if I enter $123.45 AND have all region, language and data settings switched to the US, which of course means nothing else works, like no bank passwords are accepted etc. What a pain and what a poor software design. This year there where a couple of extra bugs: This year the software opens each time at 980% zoom rate, so I need to klick that "smaller button" umpteen times until its back down to 100%. What the heck? Then this year my return was just rejected twice for errors in your software!! First the error check says "all ok", then it's rejected because all of a sudden the whole form F1116 "passive category" incl. worksheets is missing, despite the fact that it was there 10sec. earlier when I printed it all. So I had to enter ALL informations regarding all the captal gains taxes paid and accrued in Germany onto that form again. So I do all this, again no errors, file again, and again rejected. This time because the charitable contributions all had no value in it; I stopped filling those in 5 years ago because they wont lead to an increase in the standard deduction. So far never a problem, your error checker gives not problem, but then after I checked the e-file status all of a sudden your software says "update", so I delieted all those forms... Now I am still waiting for the result, hope it is accepted now, running out of time... Hope you can fix those bugs.
Date published: 2021-10-15
Rated 5 out of 5 by from quick and easy it was so easy! I did it in no time flat. Thank you
Date published: 2021-10-15
Rated 5 out of 5 by from TURBO TAX IS THE GREATEST! TURBO TAX WAS EASY TO USE AND THE BEST EXPERIENCE I HAVE EVER HAD DOING TAXES. H@R BLOCK USED TO DO MY TAXES AND THEY WERE TERRIBLE. THEY MESSED UP MY TAXES AND REFUSED TO FIX THEM. THANK YOU TURBO TAX YOU ARE AWESOME.
Date published: 2021-10-15
Rated 5 out of 5 by from comprehensive Was easy. All you do is ansewer questions. anyone can do it
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is the best in their field I needed to schedule a call with a Turbo Tax CPA. He called me precisely at the scheduled time and was able to answer my questions quickly and efficiently.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 50