TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Might as well make me owe more than I make There are always hidden fees left and right whenever you use these tax websites. I just don’t understand how I’m “saving money” if I’m spending over half my tax return to pay for the services. I wish it was very transparent about the fees and services.
Date published: 2023-03-31
Rated 5 out of 5 by from Easier every year This year's new picture feature made entering my 3 W2s faster than entering 1 W2 in yesteryear's edition. I was nervous when it changed my recommended deduction from standard to itemized, but it autofilled everything for me and gave me a significantly larger refund. Thanks again, TurboTax!
Date published: 2023-03-31
Rated 5 out of 5 by from Really helps when you have multiple jobs without Turbo Tax I would not be able to file my (7) W2 forms and (3) 1099 forms. I work too many jobs and without this service i would have to hire a full time accountant but with turbo tax i can do it myself.
Date published: 2023-03-31
Rated 2 out of 5 by from Additional Fees I had selected the standard $59 package however it forces you to select 2 options when finalizing the efile which then forced for me to have to pay in total $216 in fees. I thought when choosing direct deposit standard it was no cost. unfortunately I paid the fees because I had no other option. disappointed with this
Date published: 2023-03-31
Rated 4 out of 5 by from Taxes refund I have been dealing with TurboTax for years and I have no problem with my tax refund.
Date published: 2023-03-31
Rated 4 out of 5 by from Excellent and fast - as expected I did it all myself in 2.5 hours -- as usual. No Problems
Date published: 2023-03-31
Rated 5 out of 5 by from AWESOME TURBOTAX GREAT,GREAT,GREAT,GREAT,GREAT,GREAT,GREAT,GREAT,GREAT...
Date published: 2023-03-31
Rated 5 out of 5 by from Awsome experience Smooth sailed through the complicated tax return, had 3 w2 and shares transaction.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is the only way to go! They were right there when I had a question. They were thorough and very nice. Convenient but pricy.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax is perfect It always works It takes care of everything tax related It is very user friendly
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4900
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Might as well make me owe more than I make There are always hidden fees left and right whenever you use these tax websites. I just don’t understand how I’m “saving money” if I’m spending over half my tax return to pay for the services. I wish it was very transparent about the fees and services.
Date published: 2023-03-31
Rated 5 out of 5 by from Easier every year This year's new picture feature made entering my 3 W2s faster than entering 1 W2 in yesteryear's edition. I was nervous when it changed my recommended deduction from standard to itemized, but it autofilled everything for me and gave me a significantly larger refund. Thanks again, TurboTax!
Date published: 2023-03-31
Rated 5 out of 5 by from Really helps when you have multiple jobs without Turbo Tax I would not be able to file my (7) W2 forms and (3) 1099 forms. I work too many jobs and without this service i would have to hire a full time accountant but with turbo tax i can do it myself.
Date published: 2023-03-31
Rated 2 out of 5 by from Additional Fees I had selected the standard $59 package however it forces you to select 2 options when finalizing the efile which then forced for me to have to pay in total $216 in fees. I thought when choosing direct deposit standard it was no cost. unfortunately I paid the fees because I had no other option. disappointed with this
Date published: 2023-03-31
Rated 4 out of 5 by from Taxes refund I have been dealing with TurboTax for years and I have no problem with my tax refund.
Date published: 2023-03-31
Rated 4 out of 5 by from Excellent and fast - as expected I did it all myself in 2.5 hours -- as usual. No Problems
Date published: 2023-03-31
Rated 5 out of 5 by from AWESOME TURBOTAX GREAT,GREAT,GREAT,GREAT,GREAT,GREAT,GREAT,GREAT,GREAT...
Date published: 2023-03-31
Rated 5 out of 5 by from Awsome experience Smooth sailed through the complicated tax return, had 3 w2 and shares transaction.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is the only way to go! They were right there when I had a question. They were thorough and very nice. Convenient but pricy.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax is perfect It always works It takes care of everything tax related It is very user friendly
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4900