TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use and thorough. Best product I have every used.
Date published: 2023-03-31
Rated 5 out of 5 by from You can do your own taxes I have a complicated return with rentals, oil royalties, partnerships, and a business. TurboTax guides me through step by step. I've occasionally hired an expert to look over my taxes and they are correct.
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax is great iv'e used turbo tax for years and they have always been a great help. thank you turbo tax
Date published: 2023-03-31
Rated 4 out of 5 by from Generally very useful and helpful Helpful electronic tool to navigate federal and state forms. Easy to use and helpful in identifying items that require reconciliation. One ongoing issue every year is a flaw in the transitioning of certain adjustments, such as accrued bond premium and accrued interest on bonds purchased, from the Federal forms to the State forms. To carry these items across from Federal to State forms requires some manual adjustments to how they are input. Online and live help from 5 different Turbo Tax pros did not help to resolve the issue.
Date published: 2023-03-31
Rated 3 out of 5 by from Oversimplified - Can not adequately view progress There used to be more steps, and more visibility that one had completed the steps for entering all sources of income from various institutions. The simplification may include code to ensure that all sources have been reviewed, but I can't see it to have the confidence all sources have been addressed.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax is easy fun and simple, didn't like the hidden fee to process from refund
Date published: 2023-03-31
Rated 4 out of 5 by from works well, easy i have used it the last few years, easy and thorough.
Date published: 2023-03-31
Rated 1 out of 5 by from Expensive Not as good as FreeTaxUSA and more expensive. Confusing. Too many "cute" bells and whistles. Why did I even bother
Date published: 2023-03-31
Rated 1 out of 5 by from Unclear about fees until the end I was not aware it was going to be 200$ to file my taxes until I did all the work and didn’t feel like backing all the way out.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is great! Very engaged and helpful! Experts are clear and will make sure everything is correct!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4896
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use and thorough. Best product I have every used.
Date published: 2023-03-31
Rated 5 out of 5 by from You can do your own taxes I have a complicated return with rentals, oil royalties, partnerships, and a business. TurboTax guides me through step by step. I've occasionally hired an expert to look over my taxes and they are correct.
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax is great iv'e used turbo tax for years and they have always been a great help. thank you turbo tax
Date published: 2023-03-31
Rated 4 out of 5 by from Generally very useful and helpful Helpful electronic tool to navigate federal and state forms. Easy to use and helpful in identifying items that require reconciliation. One ongoing issue every year is a flaw in the transitioning of certain adjustments, such as accrued bond premium and accrued interest on bonds purchased, from the Federal forms to the State forms. To carry these items across from Federal to State forms requires some manual adjustments to how they are input. Online and live help from 5 different Turbo Tax pros did not help to resolve the issue.
Date published: 2023-03-31
Rated 3 out of 5 by from Oversimplified - Can not adequately view progress There used to be more steps, and more visibility that one had completed the steps for entering all sources of income from various institutions. The simplification may include code to ensure that all sources have been reviewed, but I can't see it to have the confidence all sources have been addressed.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax is easy fun and simple, didn't like the hidden fee to process from refund
Date published: 2023-03-31
Rated 4 out of 5 by from works well, easy i have used it the last few years, easy and thorough.
Date published: 2023-03-31
Rated 1 out of 5 by from Expensive Not as good as FreeTaxUSA and more expensive. Confusing. Too many "cute" bells and whistles. Why did I even bother
Date published: 2023-03-31
Rated 1 out of 5 by from Unclear about fees until the end I was not aware it was going to be 200$ to file my taxes until I did all the work and didn’t feel like backing all the way out.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is great! Very engaged and helpful! Experts are clear and will make sure everything is correct!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4896