TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from We have used Turbo Tax for years. Use Turbo Tax every year, have never had a problem with it. Turbo Tax even contacted us a few years ago when someone else tried to file out taxes when we hadn't even done our yet. Turbo Tax got ahold of us immediately to let us know and helped us correct the problem.
Date published: 2021-03-29
Rated 5 out of 5 by from Quick and Easy! My taxes are pretty easy but it is nice not to have to look up all the confusing changes made each year to the tax rules. I just wish since my taxes are so easy, I was unable to e-file them.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is great the live help was very very very very very helpful
Date published: 2021-03-29
Rated 2 out of 5 by from Meaningless errors Inputs status's that I don't have and can't get rid of them
Date published: 2021-03-29
Rated 1 out of 5 by from Turbo Tax Business Suck!!!! I have been on the phone with support and they are completely clueless. There is a software issue that has been brought to there attention and for over a month have done nothing about it. The only "solution was to file a form that with my business return that would make the return WRONG!!!!!! TurboTax fix your software issues with line G on the 1120-S where I have already filed Form 2553 but I am still having the corporation treated as a S Corp. I don't need to file it again!!!
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo tax is pretty good Setup was NOT easy. Inserted disk, but got an error message. Had to go on-line, and that took a few tries, and required phone help. Once that was straightened away, the prep went pretty smoothly. When it came time to file, I would have preferred more explicit directions about exactly which forms needed to be filed for the state. I printed and sent 12 pages, but I'm not convinced they all really needed to be sent.
Date published: 2021-03-29
Rated 4 out of 5 by from Great efficient tool too expensive when you have to report stock earnings
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax consistently makes my taxes easier. The simplicity of completing the forms makes tax day easy.
Date published: 2021-03-29
Rated 1 out of 5 by from This years Turbo Tax was very buggy. I had problems with Turbo Tax this year that I never encountered in the 15 plus years I have used it. Before this year, Turbo tax worked flawlessly for me. This year, I had issues from the beginning to the end. All the problems dealt with the screen. I would press a button and Turbo would not update the screen. I had to change the resolution or the font size to get it to the next field. This occurred at every screen , update, and payment screen. What would have taken 15 minutes to process took one hour and half.
Date published: 2021-03-29
Rated 5 out of 5 by from The greatest!! Always reliable ... and fun. Have used for years!!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4895
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from We have used Turbo Tax for years. Use Turbo Tax every year, have never had a problem with it. Turbo Tax even contacted us a few years ago when someone else tried to file out taxes when we hadn't even done our yet. Turbo Tax got ahold of us immediately to let us know and helped us correct the problem.
Date published: 2021-03-29
Rated 5 out of 5 by from Quick and Easy! My taxes are pretty easy but it is nice not to have to look up all the confusing changes made each year to the tax rules. I just wish since my taxes are so easy, I was unable to e-file them.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is great the live help was very very very very very helpful
Date published: 2021-03-29
Rated 2 out of 5 by from Meaningless errors Inputs status's that I don't have and can't get rid of them
Date published: 2021-03-29
Rated 1 out of 5 by from Turbo Tax Business Suck!!!! I have been on the phone with support and they are completely clueless. There is a software issue that has been brought to there attention and for over a month have done nothing about it. The only "solution was to file a form that with my business return that would make the return WRONG!!!!!! TurboTax fix your software issues with line G on the 1120-S where I have already filed Form 2553 but I am still having the corporation treated as a S Corp. I don't need to file it again!!!
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo tax is pretty good Setup was NOT easy. Inserted disk, but got an error message. Had to go on-line, and that took a few tries, and required phone help. Once that was straightened away, the prep went pretty smoothly. When it came time to file, I would have preferred more explicit directions about exactly which forms needed to be filed for the state. I printed and sent 12 pages, but I'm not convinced they all really needed to be sent.
Date published: 2021-03-29
Rated 4 out of 5 by from Great efficient tool too expensive when you have to report stock earnings
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax consistently makes my taxes easier. The simplicity of completing the forms makes tax day easy.
Date published: 2021-03-29
Rated 1 out of 5 by from This years Turbo Tax was very buggy. I had problems with Turbo Tax this year that I never encountered in the 15 plus years I have used it. Before this year, Turbo tax worked flawlessly for me. This year, I had issues from the beginning to the end. All the problems dealt with the screen. I would press a button and Turbo would not update the screen. I had to change the resolution or the font size to get it to the next field. This occurred at every screen , update, and payment screen. What would have taken 15 minutes to process took one hour and half.
Date published: 2021-03-29
Rated 5 out of 5 by from The greatest!! Always reliable ... and fun. Have used for years!!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4895