TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax was so easy to use. This was my first time doing my taxes on my own. It walked me through each step. The online chat was fantastic.
Date published: 2021-03-29
Rated 2 out of 5 by from Erroneous information given by TurboTax The program states that one state would be transmitted for free. I was CHARGED $25 for this transmitted. I was also charged a $40 processing fee, which was not explain anywhere. Had I know, I would NOT have done this. If I use TurboTax next year, I hope that I remember this.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is Great It was fast and easy. All my information was imported and using Turbo Tax every year makes it so easy.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is very easy and good I used TurboTax for more than ten years, very good product
Date published: 2021-03-29
Rated 4 out of 5 by from Great Service As Usual Was great, third time using this service. However there were changes in services and prices which kind of threw me off. I did run into an issue with some numbers and I used the live chat but they unfortunately were unable to help me as they service the product and not the expertise. Afterwards I was able to get a call from an expert and had instant success. Still a great service.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo is awesome This was a easy and very explanatory. I was able to follow all directions.
Date published: 2021-03-29
Rated 5 out of 5 by from turbo tax is very good i like that i can call on last years info. that saves a great deal of time.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbi tax is so easy Turbi Tax is so easy to use. not complicated and the people are helpful.
Date published: 2021-03-29
Rated 4 out of 5 by from My first time ever filing taxes on my own I am so over paying a ton of money for CPAs and tax preparers who rip me off. I have decided to do it myself. I was totally nervous but using the online deluxe service has allowed me to breeze through preparing my own taxes. The prompts were super helpful. I think everything was covered. So glad I used Turbo Tax
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax has become more difficult Did not engage with anyone with tax preparation this year.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4893
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax was so easy to use. This was my first time doing my taxes on my own. It walked me through each step. The online chat was fantastic.
Date published: 2021-03-29
Rated 2 out of 5 by from Erroneous information given by TurboTax The program states that one state would be transmitted for free. I was CHARGED $25 for this transmitted. I was also charged a $40 processing fee, which was not explain anywhere. Had I know, I would NOT have done this. If I use TurboTax next year, I hope that I remember this.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is Great It was fast and easy. All my information was imported and using Turbo Tax every year makes it so easy.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is very easy and good I used TurboTax for more than ten years, very good product
Date published: 2021-03-29
Rated 4 out of 5 by from Great Service As Usual Was great, third time using this service. However there were changes in services and prices which kind of threw me off. I did run into an issue with some numbers and I used the live chat but they unfortunately were unable to help me as they service the product and not the expertise. Afterwards I was able to get a call from an expert and had instant success. Still a great service.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo is awesome This was a easy and very explanatory. I was able to follow all directions.
Date published: 2021-03-29
Rated 5 out of 5 by from turbo tax is very good i like that i can call on last years info. that saves a great deal of time.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbi tax is so easy Turbi Tax is so easy to use. not complicated and the people are helpful.
Date published: 2021-03-29
Rated 4 out of 5 by from My first time ever filing taxes on my own I am so over paying a ton of money for CPAs and tax preparers who rip me off. I have decided to do it myself. I was totally nervous but using the online deluxe service has allowed me to breeze through preparing my own taxes. The prompts were super helpful. I think everything was covered. So glad I used Turbo Tax
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax has become more difficult Did not engage with anyone with tax preparation this year.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4893