TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by
Christiliz from
turbo tax is convenient
helped me understand tax preparations and tax requirements
Date published: 2023-03-31
Rated 4 out of 5 by
unique nickname is DUMB from
high confidence but a few quirks
Would love to give 5 stars, but after several loops through the same processes without an obvious reason. I got a bit frustrated. When doing a check and something needs to be checked or reviewed, the process will take you back to the section. If the review piece is not face up, but part of a subsection it is not obvious. I went through the same process mulitple times before figuring it out. would like to see a more specific redirect. Also, the sales steps for upselling to other turbo tax products is annoying and takes too many clicks to get through - would like to be able to bypass.
Date published: 2023-03-31
Rated 2 out of 5 by
L7S4H52 from
More trouble every year
Last year could not help me to properly file when it was rejected though it was a simple fix. This year when I tried to see past tax returns, it was so complicated I never figured it out and had to go to the IRS site. The only reason I use this service is because my information is kept here and retrievable. I am not sure I will ever go through this mess again.
Date published: 2023-03-31
Rated 5 out of 5 by
MaOtilia from
Turbo Tax is good and I love the title!
Turbo Tax was direct and anticipated questions. The questions set before me gave me opportunity to decide how much time I could spend either with turbo tax or doing it on my own.
Date published: 2023-03-31
Rated 5 out of 5 by
Mike in MD from
Turbo Tax was easy
Turbo Tax was easy The help was very easy and fix the issues the first time
Date published: 2023-03-31
Rated 5 out of 5 by
Elias Torruella from
Quick and Easy
Easy simple to use function, powerful processing. This is a quality tool.
Date published: 2023-03-31
Rated 4 out of 5 by
StevenL721 from
Quick and easy
For the most part, it's quick and easy. It took a daunting task and made it more manageable. My only complaint is that it cost over $200 to file when I did all the work.
Date published: 2023-03-31
Rated 5 out of 5 by
COTORRITA25 from
TURBO TAX IS VERY SIMPLE AND EASY TO UNDERSTAND
IT IS A GOOD EXPERIENCE USING TURBO TAX I AM GLAD USING TURBO FOR MY TAXES NEEDS
Date published: 2023-03-31
Rated 5 out of 5 by
d marie p from
turbo tax makes things so simple
It is so easy to transfer information from previous years making the following years return much simpler.
Date published: 2023-03-31
Rated 1 out of 5 by
A MIDDLE CLASS VOICE from
ONLINE PURCHASE VS IN STORE OF TURBO TAX
I WAS DISAPPOINTED LAST YEAR WHEN WE PURCHASED THE PROGRAM DIRECTLY ONLINE FOE I BELIEVE FOR $40 JUST TO FIND OUT WE WOULD HAVE TO THEN GO TO THE STORY TO PAY FOR THE PROGRAM ANYWAY TO BE ABLE TO DO OUR CHILDREN'S TAXES IN OUR OWN HOUSEHOLD. SO BOTTOM LINE I TRUELY CONSIDERED TO PURCHASING THE PROGRAM FROM H&R BLOCK
All TurboTax® Offerings Reviews - Page 4887
Date published: 2023-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Christiliz from
turbo tax is convenient
helped me understand tax preparations and tax requirements
Date published: 2023-03-31
Rated 4 out of 5 by
unique nickname is DUMB from
high confidence but a few quirks
Would love to give 5 stars, but after several loops through the same processes without an obvious reason. I got a bit frustrated. When doing a check and something needs to be checked or reviewed, the process will take you back to the section. If the review piece is not face up, but part of a subsection it is not obvious. I went through the same process mulitple times before figuring it out. would like to see a more specific redirect. Also, the sales steps for upselling to other turbo tax products is annoying and takes too many clicks to get through - would like to be able to bypass.
Date published: 2023-03-31
Rated 2 out of 5 by
L7S4H52 from
More trouble every year
Last year could not help me to properly file when it was rejected though it was a simple fix. This year when I tried to see past tax returns, it was so complicated I never figured it out and had to go to the IRS site. The only reason I use this service is because my information is kept here and retrievable. I am not sure I will ever go through this mess again.
Date published: 2023-03-31
Rated 5 out of 5 by
MaOtilia from
Turbo Tax is good and I love the title!
Turbo Tax was direct and anticipated questions. The questions set before me gave me opportunity to decide how much time I could spend either with turbo tax or doing it on my own.
Date published: 2023-03-31
Rated 5 out of 5 by
Mike in MD from
Turbo Tax was easy
Turbo Tax was easy The help was very easy and fix the issues the first time
Date published: 2023-03-31
Rated 5 out of 5 by
Elias Torruella from
Quick and Easy
Easy simple to use function, powerful processing. This is a quality tool.
Date published: 2023-03-31
Rated 4 out of 5 by
StevenL721 from
Quick and easy
For the most part, it's quick and easy. It took a daunting task and made it more manageable. My only complaint is that it cost over $200 to file when I did all the work.
Date published: 2023-03-31
Rated 5 out of 5 by
COTORRITA25 from
TURBO TAX IS VERY SIMPLE AND EASY TO UNDERSTAND
IT IS A GOOD EXPERIENCE USING TURBO TAX I AM GLAD USING TURBO FOR MY TAXES NEEDS
Date published: 2023-03-31
Rated 5 out of 5 by
d marie p from
turbo tax makes things so simple
It is so easy to transfer information from previous years making the following years return much simpler.
Date published: 2023-03-31
Rated 1 out of 5 by
A MIDDLE CLASS VOICE from
ONLINE PURCHASE VS IN STORE OF TURBO TAX
I WAS DISAPPOINTED LAST YEAR WHEN WE PURCHASED THE PROGRAM DIRECTLY ONLINE FOE I BELIEVE FOR $40 JUST TO FIND OUT WE WOULD HAVE TO THEN GO TO THE STORY TO PAY FOR THE PROGRAM ANYWAY TO BE ABLE TO DO OUR CHILDREN'S TAXES IN OUR OWN HOUSEHOLD. SO BOTTOM LINE I TRUELY CONSIDERED TO PURCHASING THE PROGRAM FROM H&R BLOCK
All TurboTax® Offerings Reviews - Page 4887
Date published: 2023-03-31