TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 4 out of 5 by
James247365 from
It's Good
Not a bad experience. I'll use this program again long as I get refund for original product purchased and could not use.
Date published: 2022-03-07
Rated 5 out of 5 by
Bar19 from
TurboTax is great!
TurboTax was very easy and fast to use! Never knew doing taxes could be so easy to do myself and free.
Date published: 2022-03-07
Rated 3 out of 5 by
qpwebnwbdf from
File joint, questions separate...
We ALWAYS file jointly. Sometimes, TT asks questions jointly, but the Fed gives the answer separately, and sometimes, TT asks questions separately, but the Fed gives the answer jointly. It's really confusing.
Date published: 2022-03-07
Rated 5 out of 5 by
Hanasanaide from
TurboTax is great for First time filers!
This was a very easy experience for a first time filer. I had worked in three different states this past year, so it was a little complicated trying to file on my own. I was able to have their experts complete it for me!
Date published: 2022-03-07
Rated 2 out of 5 by
Kanner123 from
Not perfect!!!
Halfway through my return last year I needed to update to TurboTax Premier, my taxes filed fine. However this year TurboTax Premier didn't transfer all of my information from last years return! This added additional time for me to file as I had to find and research my information on my own. It was like starting a new account all over again!
Date published: 2022-03-07
Rated 5 out of 5 by
skipper 2 from
Great.
Easy to navigate. Had problems with H & R Block. Decided to go with you instead, glad I did. Got a larger refund. Will make sure and come back to you next yea.r
Date published: 2022-03-07
Rated 3 out of 5 by
Anokawoman from
had problems again this year.
Once again, this year I had trouble with the software doing what it was supposed to do. I had to go to the forms instead of having the software walk me through everything like I wanted.
Date published: 2022-03-07
Rated 4 out of 5 by
gppa from
Still the Best
Not Intuit's fault, but taxes are still too complicated.
Date published: 2022-03-07
Rated 4 out of 5 by
Arnie1963 from
Turbo Tax is Good
Turbo Tax is good. It walks you through step-by-step. You have to be careful. Sometimes it may skip a step. I had to go back and put my military retirement in as it skipped that part of the process.
Date published: 2022-03-07
Rated 2 out of 5 by
PLRM from
Problems
My 2019 return was a problem because Turbo Tax did not add in my social security benefits, even though entered the amount. I didn't notice it and low and behold I had to pay a penalty for underpaying my tax. The 2021 return said there was an error by not entering a child tax credit. That is an error in the software as I didn't enter anything into those boxes.
All TurboTax® Offerings Reviews - Page 4887
Date published: 2022-03-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
James247365 from
It's Good
Not a bad experience. I'll use this program again long as I get refund for original product purchased and could not use.
Date published: 2022-03-07
Rated 5 out of 5 by
Bar19 from
TurboTax is great!
TurboTax was very easy and fast to use! Never knew doing taxes could be so easy to do myself and free.
Date published: 2022-03-07
Rated 3 out of 5 by
qpwebnwbdf from
File joint, questions separate...
We ALWAYS file jointly. Sometimes, TT asks questions jointly, but the Fed gives the answer separately, and sometimes, TT asks questions separately, but the Fed gives the answer jointly. It's really confusing.
Date published: 2022-03-07
Rated 5 out of 5 by
Hanasanaide from
TurboTax is great for First time filers!
This was a very easy experience for a first time filer. I had worked in three different states this past year, so it was a little complicated trying to file on my own. I was able to have their experts complete it for me!
Date published: 2022-03-07
Rated 2 out of 5 by
Kanner123 from
Not perfect!!!
Halfway through my return last year I needed to update to TurboTax Premier, my taxes filed fine. However this year TurboTax Premier didn't transfer all of my information from last years return! This added additional time for me to file as I had to find and research my information on my own. It was like starting a new account all over again!
Date published: 2022-03-07
Rated 5 out of 5 by
skipper 2 from
Great.
Easy to navigate. Had problems with H & R Block. Decided to go with you instead, glad I did. Got a larger refund. Will make sure and come back to you next yea.r
Date published: 2022-03-07
Rated 3 out of 5 by
Anokawoman from
had problems again this year.
Once again, this year I had trouble with the software doing what it was supposed to do. I had to go to the forms instead of having the software walk me through everything like I wanted.
Date published: 2022-03-07
Rated 4 out of 5 by
gppa from
Still the Best
Not Intuit's fault, but taxes are still too complicated.
Date published: 2022-03-07
Rated 4 out of 5 by
Arnie1963 from
Turbo Tax is Good
Turbo Tax is good. It walks you through step-by-step. You have to be careful. Sometimes it may skip a step. I had to go back and put my military retirement in as it skipped that part of the process.
Date published: 2022-03-07
Rated 2 out of 5 by
PLRM from
Problems
My 2019 return was a problem because Turbo Tax did not add in my social security benefits, even though entered the amount. I didn't notice it and low and behold I had to pay a penalty for underpaying my tax. The 2021 return said there was an error by not entering a child tax credit. That is an error in the software as I didn't enter anything into those boxes.
All TurboTax® Offerings Reviews - Page 4887
Date published: 2022-03-07