TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Kevin876 from
Numerous Hidden Fees without explanation
After purchasing this software, I was charged numerous fees in order to submit my taxes even to do my state that was advertised as free.
Date published: 2022-04-19
Rated 5 out of 5 by
Joegustitus from
It was real simple
very easy to utilize and took very little time. Instructions were simple to follow
Date published: 2022-04-19
Rated 5 out of 5 by
Norman115 from
TurboTax makes it easy!
TurboTax makes it easy to get your biggest return.
Date published: 2022-04-19
Rated 5 out of 5 by
kev911 from
turbo tax makes it so simple!
used it for the past 8 years and always will use turbo tax!
Date published: 2022-04-19
Rated 1 out of 5 by
LeeTea12345 from
Too Expensive
Too expensive to file. Not sure if I will go with this option next time.
Date published: 2022-04-19
Rated 1 out of 5 by
Flash62609 from
Poor Customer Service
I had made sure to file my taxes early to get the major discounts. There was an error in the transmission and when I realized it, the charges had went up tremendously. After calling to explain the issue, no care was taken by the representative costing me over a hundred dollars more to file my taxes. I will not be using your services again.
Date published: 2022-04-19
Rated 4 out of 5 by
Steven5366 from
I like TurboTax
Have been using Turbo Tax for years - only thing is I thought the Deluxe came with a free filing for state (via Costco) and this year it was $25. Did I miss it last year? If I did then I would have given 5 stars.
Date published: 2022-04-19
Rated 5 out of 5 by
oldguardva from
Thanks for a good experience
No issues and I did not engage with a live tax advisor
Date published: 2022-04-19
Rated 5 out of 5 by
Dooty3216 from
Easy anytime anywhere
Always accurate I have been a customer for 8 years
Date published: 2022-04-19
Rated 5 out of 5 by
Mississippi grandmother from
Big help
Helped me complete for 2022 and plan to use for past 2 years filings
All TurboTax® Offerings Reviews - Page 4885
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Kevin876 from
Numerous Hidden Fees without explanation
After purchasing this software, I was charged numerous fees in order to submit my taxes even to do my state that was advertised as free.
Date published: 2022-04-19
Rated 5 out of 5 by
Joegustitus from
It was real simple
very easy to utilize and took very little time. Instructions were simple to follow
Date published: 2022-04-19
Rated 5 out of 5 by
Norman115 from
TurboTax makes it easy!
TurboTax makes it easy to get your biggest return.
Date published: 2022-04-19
Rated 5 out of 5 by
kev911 from
turbo tax makes it so simple!
used it for the past 8 years and always will use turbo tax!
Date published: 2022-04-19
Rated 1 out of 5 by
LeeTea12345 from
Too Expensive
Too expensive to file. Not sure if I will go with this option next time.
Date published: 2022-04-19
Rated 1 out of 5 by
Flash62609 from
Poor Customer Service
I had made sure to file my taxes early to get the major discounts. There was an error in the transmission and when I realized it, the charges had went up tremendously. After calling to explain the issue, no care was taken by the representative costing me over a hundred dollars more to file my taxes. I will not be using your services again.
Date published: 2022-04-19
Rated 4 out of 5 by
Steven5366 from
I like TurboTax
Have been using Turbo Tax for years - only thing is I thought the Deluxe came with a free filing for state (via Costco) and this year it was $25. Did I miss it last year? If I did then I would have given 5 stars.
Date published: 2022-04-19
Rated 5 out of 5 by
oldguardva from
Thanks for a good experience
No issues and I did not engage with a live tax advisor
Date published: 2022-04-19
Rated 5 out of 5 by
Dooty3216 from
Easy anytime anywhere
Always accurate I have been a customer for 8 years
Date published: 2022-04-19
Rated 5 out of 5 by
Mississippi grandmother from
Big help
Helped me complete for 2022 and plan to use for past 2 years filings
All TurboTax® Offerings Reviews - Page 4885
Date published: 2022-04-19