TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Numerous Hidden Fees without explanation After purchasing this software, I was charged numerous fees in order to submit my taxes even to do my state that was advertised as free.
Date published: 2022-04-19
Rated 5 out of 5 by from It was real simple very easy to utilize and took very little time. Instructions were simple to follow
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax makes it easy! TurboTax makes it easy to get your biggest return.
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax makes it so simple! used it for the past 8 years and always will use turbo tax!
Date published: 2022-04-19
Rated 1 out of 5 by from Too Expensive Too expensive to file. Not sure if I will go with this option next time.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Customer Service I had made sure to file my taxes early to get the major discounts. There was an error in the transmission and when I realized it, the charges had went up tremendously. After calling to explain the issue, no care was taken by the representative costing me over a hundred dollars more to file my taxes. I will not be using your services again.
Date published: 2022-04-19
Rated 4 out of 5 by from I like TurboTax Have been using Turbo Tax for years - only thing is I thought the Deluxe came with a free filing for state (via Costco) and this year it was $25. Did I miss it last year? If I did then I would have given 5 stars.
Date published: 2022-04-19
Rated 5 out of 5 by from Thanks for a good experience No issues and I did not engage with a live tax advisor
Date published: 2022-04-19
Rated 5 out of 5 by from Easy anytime anywhere Always accurate I have been a customer for 8 years
Date published: 2022-04-19
Rated 5 out of 5 by from Big help Helped me complete for 2022 and plan to use for past 2 years filings
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 4885
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Numerous Hidden Fees without explanation After purchasing this software, I was charged numerous fees in order to submit my taxes even to do my state that was advertised as free.
Date published: 2022-04-19
Rated 5 out of 5 by from It was real simple very easy to utilize and took very little time. Instructions were simple to follow
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax makes it easy! TurboTax makes it easy to get your biggest return.
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax makes it so simple! used it for the past 8 years and always will use turbo tax!
Date published: 2022-04-19
Rated 1 out of 5 by from Too Expensive Too expensive to file. Not sure if I will go with this option next time.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Customer Service I had made sure to file my taxes early to get the major discounts. There was an error in the transmission and when I realized it, the charges had went up tremendously. After calling to explain the issue, no care was taken by the representative costing me over a hundred dollars more to file my taxes. I will not be using your services again.
Date published: 2022-04-19
Rated 4 out of 5 by from I like TurboTax Have been using Turbo Tax for years - only thing is I thought the Deluxe came with a free filing for state (via Costco) and this year it was $25. Did I miss it last year? If I did then I would have given 5 stars.
Date published: 2022-04-19
Rated 5 out of 5 by from Thanks for a good experience No issues and I did not engage with a live tax advisor
Date published: 2022-04-19
Rated 5 out of 5 by from Easy anytime anywhere Always accurate I have been a customer for 8 years
Date published: 2022-04-19
Rated 5 out of 5 by from Big help Helped me complete for 2022 and plan to use for past 2 years filings
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 4885