TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Great for the price! The product is very easy to use, but was glitchy when it came time to file. Free makes it acceptable.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is great It’s great. They help you throughout the process! They make sure that they give you all of your money!
Date published: 2022-03-11
Rated 5 out of 5 by from It went really well!!!! I love my experience. I had a little trouble at the beginning but I managed to get the hang of it. I will definitely use TurboTax again.
Date published: 2022-03-11
Rated 3 out of 5 by from It does the job I've been using turbotax for years and will continue to use it, but I'm a little tired of the continuous prompts to spend more money. Especially when some under-defined blip of paperwork is requiring me to mail my state taxes instead of e-file.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Great Turbo tax made doing my taxes quick and simple. I received a great return and was able to complete my taxes easily
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax They were very helpful and easy to use. I plan on using them again next year
Date published: 2022-03-11
Rated 3 out of 5 by from Clunky, but I guess it works This is my third year using TurboTax business, but for some reason, it couldn't import last year's info, so I had to re-enter it all. Also, we've used Quickbooks online for years, but it doesn't integrate. I had to manually enter all the QB data as well. Interface is also dated. It also assumes a certain amount of knowledge, such as when the software asks me what other forms I need to file. Should it guide me to that answer?
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax did the job! Only 4 stars because Tax Prep is always time consuming and laborious. Hoping next year it will be a bit easier with base info in the system. I like the auto populate of info from W2.
Date published: 2022-03-11
Rated 1 out of 5 by from Not the best Online help it’s actually useless phone never picked up and not an actual person to be able to chat about concerns it’s all computer generated
Date published: 2022-03-11
Rated 5 out of 5 by from Easy, accurate and fast Fast to prepare a return and get a thorough audit.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4882
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great for the price! The product is very easy to use, but was glitchy when it came time to file. Free makes it acceptable.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is great It’s great. They help you throughout the process! They make sure that they give you all of your money!
Date published: 2022-03-11
Rated 5 out of 5 by from It went really well!!!! I love my experience. I had a little trouble at the beginning but I managed to get the hang of it. I will definitely use TurboTax again.
Date published: 2022-03-11
Rated 3 out of 5 by from It does the job I've been using turbotax for years and will continue to use it, but I'm a little tired of the continuous prompts to spend more money. Especially when some under-defined blip of paperwork is requiring me to mail my state taxes instead of e-file.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Great Turbo tax made doing my taxes quick and simple. I received a great return and was able to complete my taxes easily
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax They were very helpful and easy to use. I plan on using them again next year
Date published: 2022-03-11
Rated 3 out of 5 by from Clunky, but I guess it works This is my third year using TurboTax business, but for some reason, it couldn't import last year's info, so I had to re-enter it all. Also, we've used Quickbooks online for years, but it doesn't integrate. I had to manually enter all the QB data as well. Interface is also dated. It also assumes a certain amount of knowledge, such as when the software asks me what other forms I need to file. Should it guide me to that answer?
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax did the job! Only 4 stars because Tax Prep is always time consuming and laborious. Hoping next year it will be a bit easier with base info in the system. I like the auto populate of info from W2.
Date published: 2022-03-11
Rated 1 out of 5 by from Not the best Online help it’s actually useless phone never picked up and not an actual person to be able to chat about concerns it’s all computer generated
Date published: 2022-03-11
Rated 5 out of 5 by from Easy, accurate and fast Fast to prepare a return and get a thorough audit.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4882