TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from So far so good user experience was really great, although all the in-app upgrade offers got a little old.
Date published: 2023-03-31
Rated 5 out of 5 by from REVIEW Called for help a couple of times and each time was great. Highly recommend this product
Date published: 2023-03-31
Rated 4 out of 5 by from pretty easy to use it was pretty easy to use. just had a few hiccups with the HSA deductions but think we got it
Date published: 2023-03-31
Rated 2 out of 5 by from Turbo Tax is good, but overpriced Been using it for years, works the same, import features are still trash, and the price keeps going up.
Date published: 2023-03-31
Rated 5 out of 5 by from Great service Simple and quick.....great service, easy to use!!!
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is a great tool TurboTax does a great job of walking you through the process and giving explanations for each scenario.
Date published: 2023-03-31
Rated 2 out of 5 by from Do not like the 2022 at all First, my call with the Live person Shelley was very nice and helpful. However, the overall experience with the software this year was terrible compared to prior years. I don't want the cute icons and racing car bar. I just want a drop down menu like before so i can more easily navigate back and forth to where i left off. I also don't like that you basically forced me to use the Turbo Tax live and PAY more for it. I could use my own local accountant for the same price and save myself hours of hassle. I've used turbo tax for 8 years and this was the worst one ever. Very clunky and glitchy. I had to retype things many different times. You tried to make it too simple and really i was disappointed.
Date published: 2023-03-31
Rated 1 out of 5 by from Crypto taxes Don't Upload. crypto programs never upload correctly. Tried to upload from several sites and the CSV file never uploads.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax was so helpful My first experience filing taxes was great, I had a tax expert guiding me throughout the process
Date published: 2023-03-31
Rated 4 out of 5 by from Easy to Use but Expensive Overall very user friendly experience but it is expensive to file!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4879
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from So far so good user experience was really great, although all the in-app upgrade offers got a little old.
Date published: 2023-03-31
Rated 5 out of 5 by from REVIEW Called for help a couple of times and each time was great. Highly recommend this product
Date published: 2023-03-31
Rated 4 out of 5 by from pretty easy to use it was pretty easy to use. just had a few hiccups with the HSA deductions but think we got it
Date published: 2023-03-31
Rated 2 out of 5 by from Turbo Tax is good, but overpriced Been using it for years, works the same, import features are still trash, and the price keeps going up.
Date published: 2023-03-31
Rated 5 out of 5 by from Great service Simple and quick.....great service, easy to use!!!
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is a great tool TurboTax does a great job of walking you through the process and giving explanations for each scenario.
Date published: 2023-03-31
Rated 2 out of 5 by from Do not like the 2022 at all First, my call with the Live person Shelley was very nice and helpful. However, the overall experience with the software this year was terrible compared to prior years. I don't want the cute icons and racing car bar. I just want a drop down menu like before so i can more easily navigate back and forth to where i left off. I also don't like that you basically forced me to use the Turbo Tax live and PAY more for it. I could use my own local accountant for the same price and save myself hours of hassle. I've used turbo tax for 8 years and this was the worst one ever. Very clunky and glitchy. I had to retype things many different times. You tried to make it too simple and really i was disappointed.
Date published: 2023-03-31
Rated 1 out of 5 by from Crypto taxes Don't Upload. crypto programs never upload correctly. Tried to upload from several sites and the CSV file never uploads.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax was so helpful My first experience filing taxes was great, I had a tax expert guiding me throughout the process
Date published: 2023-03-31
Rated 4 out of 5 by from Easy to Use but Expensive Overall very user friendly experience but it is expensive to file!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4879