TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome My way of filing for the last 5 years and don't plan to change.
Date published: 2022-04-16
Rated 5 out of 5 by from Did it again, TurboTax! This year's taxes were vastly more complex than ever before and I had my doubts about whether I could do them "myself," even with TurboTax. I didn't need to fear anything! All of my questions, even those I didn't now to as, were answered.
Date published: 2022-04-16
Rated 5 out of 5 by from Great! turbotax was great thank you thank you thank you!!
Date published: 2022-04-16
Rated 3 out of 5 by from its a little too expensive these days It did not used to be so expensive. now it is expensive
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the way to go. This is my third year using Turbo tax, no complaints its user friendly, cheap and simple.
Date published: 2022-04-16
Rated 4 out of 5 by from Everyone was great. You all have a great team. Mar Everyone was great. You all have a great team. Marjorie was excellent. She really tried all avenues to help me out. I really do appreciate that.
Date published: 2022-04-16
Rated 5 out of 5 by from taxpayer This was a great experience and will be using Turbo Tax in the future.
Date published: 2022-04-16
Rated 2 out of 5 by from Decent tax prep, HIGH state tax prices The program does stupid things. First it asks for you to fill in your name and address, THEN it loads prior year's return and changes your address! Stupid. State tax return cost a whopping $45 just to get the forms and THEN $25 to efile it! Next year I'm doing state return by hand and saving $70. Used to get one state form for free (but would still cost to file)! Also asked me multiple times for the same credit card info, once to purchase the state return and another to file! It asked for my bank account info again, after I had already put up my info because it went on to a different subject. Too many brain dead things in this software and designers that know nothing about user experience.
Date published: 2022-04-15
Rated 4 out of 5 by from Taxes made easy Received discounts from customer care. It helped save money especially when i owe taxes
Date published: 2022-04-15
Rated 4 out of 5 by from ok i dont care to reveiw you or your compamy and i cant spell
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 4879
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome My way of filing for the last 5 years and don't plan to change.
Date published: 2022-04-16
Rated 5 out of 5 by from Did it again, TurboTax! This year's taxes were vastly more complex than ever before and I had my doubts about whether I could do them "myself," even with TurboTax. I didn't need to fear anything! All of my questions, even those I didn't now to as, were answered.
Date published: 2022-04-16
Rated 5 out of 5 by from Great! turbotax was great thank you thank you thank you!!
Date published: 2022-04-16
Rated 3 out of 5 by from its a little too expensive these days It did not used to be so expensive. now it is expensive
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the way to go. This is my third year using Turbo tax, no complaints its user friendly, cheap and simple.
Date published: 2022-04-16
Rated 4 out of 5 by from Everyone was great. You all have a great team. Mar Everyone was great. You all have a great team. Marjorie was excellent. She really tried all avenues to help me out. I really do appreciate that.
Date published: 2022-04-16
Rated 5 out of 5 by from taxpayer This was a great experience and will be using Turbo Tax in the future.
Date published: 2022-04-16
Rated 2 out of 5 by from Decent tax prep, HIGH state tax prices The program does stupid things. First it asks for you to fill in your name and address, THEN it loads prior year's return and changes your address! Stupid. State tax return cost a whopping $45 just to get the forms and THEN $25 to efile it! Next year I'm doing state return by hand and saving $70. Used to get one state form for free (but would still cost to file)! Also asked me multiple times for the same credit card info, once to purchase the state return and another to file! It asked for my bank account info again, after I had already put up my info because it went on to a different subject. Too many brain dead things in this software and designers that know nothing about user experience.
Date published: 2022-04-15
Rated 4 out of 5 by from Taxes made easy Received discounts from customer care. It helped save money especially when i owe taxes
Date published: 2022-04-15
Rated 4 out of 5 by from ok i dont care to reveiw you or your compamy and i cant spell
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 4879