TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
null from
So far so good
user experience was really great, although all the in-app upgrade offers got a little old.
Date published: 2023-03-31
Rated 5 out of 5 by
perkieken from
REVIEW
Called for help a couple of times and each time was great. Highly recommend this product
Date published: 2023-03-31
Rated 4 out of 5 by
chbosco from
pretty easy to use
it was pretty easy to use. just had a few hiccups with the HSA deductions but think we got it
Date published: 2023-03-31
Rated 2 out of 5 by
John89474641 from
Turbo Tax is good, but overpriced
Been using it for years, works the same, import features are still trash, and the price keeps going up.
Date published: 2023-03-31
Rated 5 out of 5 by
Jshanta from
Great service
Simple and quick.....great service, easy to use!!!
Date published: 2023-03-31
Rated 5 out of 5 by
joecourt7 from
TurboTax is a great tool
TurboTax does a great job of walking you through the process and giving explanations for each scenario.
Date published: 2023-03-31
Rated 2 out of 5 by
ANN C Tired of Taxes from
Do not like the 2022 at all
First, my call with the Live person Shelley was very nice and helpful. However, the overall experience with the software this year was terrible compared to prior years. I don't want the cute icons and racing car bar. I just want a drop down menu like before so i can more easily navigate back and forth to where i left off. I also don't like that you basically forced me to use the Turbo Tax live and PAY more for it. I could use my own local accountant for the same price and save myself hours of hassle. I've used turbo tax for 8 years and this was the worst one ever. Very clunky and glitchy. I had to retype things many different times. You tried to make it too simple and really i was disappointed.
Date published: 2023-03-31
Rated 1 out of 5 by
cryptodude4 from
Crypto taxes Don't Upload.
crypto programs never upload correctly. Tried to upload from several sites and the CSV file never uploads.
Date published: 2023-03-31
Rated 5 out of 5 by
Vanessaaparaa from
Turbotax was so helpful
My first experience filing taxes was great, I had a tax expert guiding me throughout the process
Date published: 2023-03-31
Rated 4 out of 5 by
NB456 from
Easy to Use but Expensive
Overall very user friendly experience but it is expensive to file!
All TurboTax® Offerings Reviews - Page 4879
Date published: 2023-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
null from
So far so good
user experience was really great, although all the in-app upgrade offers got a little old.
Date published: 2023-03-31
Rated 5 out of 5 by
perkieken from
REVIEW
Called for help a couple of times and each time was great. Highly recommend this product
Date published: 2023-03-31
Rated 4 out of 5 by
chbosco from
pretty easy to use
it was pretty easy to use. just had a few hiccups with the HSA deductions but think we got it
Date published: 2023-03-31
Rated 2 out of 5 by
John89474641 from
Turbo Tax is good, but overpriced
Been using it for years, works the same, import features are still trash, and the price keeps going up.
Date published: 2023-03-31
Rated 5 out of 5 by
Jshanta from
Great service
Simple and quick.....great service, easy to use!!!
Date published: 2023-03-31
Rated 5 out of 5 by
joecourt7 from
TurboTax is a great tool
TurboTax does a great job of walking you through the process and giving explanations for each scenario.
Date published: 2023-03-31
Rated 2 out of 5 by
ANN C Tired of Taxes from
Do not like the 2022 at all
First, my call with the Live person Shelley was very nice and helpful. However, the overall experience with the software this year was terrible compared to prior years. I don't want the cute icons and racing car bar. I just want a drop down menu like before so i can more easily navigate back and forth to where i left off. I also don't like that you basically forced me to use the Turbo Tax live and PAY more for it. I could use my own local accountant for the same price and save myself hours of hassle. I've used turbo tax for 8 years and this was the worst one ever. Very clunky and glitchy. I had to retype things many different times. You tried to make it too simple and really i was disappointed.
Date published: 2023-03-31
Rated 1 out of 5 by
cryptodude4 from
Crypto taxes Don't Upload.
crypto programs never upload correctly. Tried to upload from several sites and the CSV file never uploads.
Date published: 2023-03-31
Rated 5 out of 5 by
Vanessaaparaa from
Turbotax was so helpful
My first experience filing taxes was great, I had a tax expert guiding me throughout the process
Date published: 2023-03-31
Rated 4 out of 5 by
NB456 from
Easy to Use but Expensive
Overall very user friendly experience but it is expensive to file!
All TurboTax® Offerings Reviews - Page 4879
Date published: 2023-03-31