TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Quick and easy to navigate Second year using and not time consuming nor complicated
Date published: 2021-03-29
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT I USE IT EVERY YEAR, GREAT TAX TOOL. IT SAVES DOING IT THE OLD WAY AND SPENDING TOO MUCH MONEY ON PREPARATION SEVICES !
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax is very good. I will use it next year I feel that the machine human interface could be better. At the income section it just showed totals for dividends and capital gains. This caused unnecessary consternation because I wondered why it was not showing the different categories of dividends, for example. I had to find out through a representative that the breakout was done on the the appropriate form. I believe that a user should be able to simply choose to use the standard deduction and not have to go through all the questions relating to itemized deductions. Also, I don't know why, but there always seems to be difficulties with reporting royalties. It leads to having to call representatives. I am very glad that Turbo Tax makes it relatively easy to reach a representative for help. I spoke with five representatives, and four of the five were very helpful.
Date published: 2021-03-29
Rated 5 out of 5 by from Yes it is great!! I Love Turbo Tax it helps you do it all!! It is such a big help.
Date published: 2021-03-29
Rated 4 out of 5 by from Efile option to upgrade for past returns why not have an option to E file for past returns? i know it needs to be filed by a tax preparer and their software for past e returns but why not have those people available for upgrade along with software that can back door to the govts e file software and the turbo tax software? you'd make so much more $$ and save trees (paper) postage and gas. its much more sustainable. Also id pay a lot to get audit protection on past years.
Date published: 2021-03-29
Rated 5 out of 5 by from Excellent product! TurboTax makes doing taxes very easy. It is so user friendly! I really feel like the program gives me a comprehensive preparation of my taxes.
Date published: 2021-03-29
Rated 5 out of 5 by from Easiest Experience Doing Taxes Ever This was by far the easiest year ever! Whatever upgrades you did to make it more user friendly, you were successful; thank you.
Date published: 2021-03-29
Rated 5 out of 5 by from Great Makes it easy and affordable. I enjoy the service they provide
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is Awesome! Super easy to use! Just fill in the blanks! Use every year!
Date published: 2021-03-29
Rated 5 out of 5 by from Excellent Nice very easy and simple would definitely recommend it to anyone and everyone
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4878
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and easy to navigate Second year using and not time consuming nor complicated
Date published: 2021-03-29
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT I USE IT EVERY YEAR, GREAT TAX TOOL. IT SAVES DOING IT THE OLD WAY AND SPENDING TOO MUCH MONEY ON PREPARATION SEVICES !
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo Tax is very good. I will use it next year I feel that the machine human interface could be better. At the income section it just showed totals for dividends and capital gains. This caused unnecessary consternation because I wondered why it was not showing the different categories of dividends, for example. I had to find out through a representative that the breakout was done on the the appropriate form. I believe that a user should be able to simply choose to use the standard deduction and not have to go through all the questions relating to itemized deductions. Also, I don't know why, but there always seems to be difficulties with reporting royalties. It leads to having to call representatives. I am very glad that Turbo Tax makes it relatively easy to reach a representative for help. I spoke with five representatives, and four of the five were very helpful.
Date published: 2021-03-29
Rated 5 out of 5 by from Yes it is great!! I Love Turbo Tax it helps you do it all!! It is such a big help.
Date published: 2021-03-29
Rated 4 out of 5 by from Efile option to upgrade for past returns why not have an option to E file for past returns? i know it needs to be filed by a tax preparer and their software for past e returns but why not have those people available for upgrade along with software that can back door to the govts e file software and the turbo tax software? you'd make so much more $$ and save trees (paper) postage and gas. its much more sustainable. Also id pay a lot to get audit protection on past years.
Date published: 2021-03-29
Rated 5 out of 5 by from Excellent product! TurboTax makes doing taxes very easy. It is so user friendly! I really feel like the program gives me a comprehensive preparation of my taxes.
Date published: 2021-03-29
Rated 5 out of 5 by from Easiest Experience Doing Taxes Ever This was by far the easiest year ever! Whatever upgrades you did to make it more user friendly, you were successful; thank you.
Date published: 2021-03-29
Rated 5 out of 5 by from Great Makes it easy and affordable. I enjoy the service they provide
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is Awesome! Super easy to use! Just fill in the blanks! Use every year!
Date published: 2021-03-29
Rated 5 out of 5 by from Excellent Nice very easy and simple would definitely recommend it to anyone and everyone
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4878