TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
JACass from
Very easy and supportive to use
My live expert called me on time and was extremely helpful. Her input allowed me to feel confident in the accuracy of my return.
Date published: 2023-03-31
Rated 5 out of 5 by
Jordan8515 from
Super easy and quick!
Very user friendly. The program found deductions that I didn't know I could claim!
Date published: 2023-03-31
Rated 5 out of 5 by
PapaJPA from
Intuitive Program
TurboTax does a great job. I was little confused when I went to input carry gains and losses, but realized the program made the adjustments when I uploaded my documents.
Date published: 2023-03-31
Rated 5 out of 5 by
Csrme from
Easy and supportive to use
Very user friendly! Appreciate the option for live chat support as well.
Date published: 2023-03-31
Rated 5 out of 5 by
jbru21 from
Turbo Tax is Awesome!
Easy to use and thorough. Best product I have every used.
Date published: 2023-03-31
Rated 5 out of 5 by
mspalding2 from
You can do your own taxes
I have a complicated return with rentals, oil royalties, partnerships, and a business. TurboTax guides me through step by step. I've occasionally hired an expert to look over my taxes and they are correct.
Date published: 2023-03-31
Rated 5 out of 5 by
bobby joe v from
turbo tax is great
iv'e used turbo tax for years and they have always been a great help. thank you turbo tax
Date published: 2023-03-31
Rated 4 out of 5 by
Mike 1000 from
Generally very useful and helpful
Helpful electronic tool to navigate federal and state forms. Easy to use and helpful in identifying items that require reconciliation. One ongoing issue every year is a flaw in the transitioning of certain adjustments, such as accrued bond premium and accrued interest on bonds purchased, from the Federal forms to the State forms. To carry these items across from Federal to State forms requires some manual adjustments to how they are input. Online and live help from 5 different Turbo Tax pros did not help to resolve the issue.
Date published: 2023-03-31
Rated 3 out of 5 by
Idontwanttobeincluded from
Oversimplified - Can not adequately view progress
There used to be more steps, and more visibility that one had completed the steps for entering all sources of income from various institutions. The simplification may include code to ensure that all sources have been reviewed, but I can't see it to have the confidence all sources have been addressed.
Date published: 2023-03-31
Rated 4 out of 5 by
Geedo01 from
Turbotax is easy
fun and simple, didn't like the hidden fee to process from refund
All TurboTax® Offerings Reviews - Page 4877
Date published: 2023-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JACass from
Very easy and supportive to use
My live expert called me on time and was extremely helpful. Her input allowed me to feel confident in the accuracy of my return.
Date published: 2023-03-31
Rated 5 out of 5 by
Jordan8515 from
Super easy and quick!
Very user friendly. The program found deductions that I didn't know I could claim!
Date published: 2023-03-31
Rated 5 out of 5 by
PapaJPA from
Intuitive Program
TurboTax does a great job. I was little confused when I went to input carry gains and losses, but realized the program made the adjustments when I uploaded my documents.
Date published: 2023-03-31
Rated 5 out of 5 by
Csrme from
Easy and supportive to use
Very user friendly! Appreciate the option for live chat support as well.
Date published: 2023-03-31
Rated 5 out of 5 by
jbru21 from
Turbo Tax is Awesome!
Easy to use and thorough. Best product I have every used.
Date published: 2023-03-31
Rated 5 out of 5 by
mspalding2 from
You can do your own taxes
I have a complicated return with rentals, oil royalties, partnerships, and a business. TurboTax guides me through step by step. I've occasionally hired an expert to look over my taxes and they are correct.
Date published: 2023-03-31
Rated 5 out of 5 by
bobby joe v from
turbo tax is great
iv'e used turbo tax for years and they have always been a great help. thank you turbo tax
Date published: 2023-03-31
Rated 4 out of 5 by
Mike 1000 from
Generally very useful and helpful
Helpful electronic tool to navigate federal and state forms. Easy to use and helpful in identifying items that require reconciliation. One ongoing issue every year is a flaw in the transitioning of certain adjustments, such as accrued bond premium and accrued interest on bonds purchased, from the Federal forms to the State forms. To carry these items across from Federal to State forms requires some manual adjustments to how they are input. Online and live help from 5 different Turbo Tax pros did not help to resolve the issue.
Date published: 2023-03-31
Rated 3 out of 5 by
Idontwanttobeincluded from
Oversimplified - Can not adequately view progress
There used to be more steps, and more visibility that one had completed the steps for entering all sources of income from various institutions. The simplification may include code to ensure that all sources have been reviewed, but I can't see it to have the confidence all sources have been addressed.
Date published: 2023-03-31
Rated 4 out of 5 by
Geedo01 from
Turbotax is easy
fun and simple, didn't like the hidden fee to process from refund
All TurboTax® Offerings Reviews - Page 4877
Date published: 2023-03-31