TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Super easy to use! I’ve tried different websites to file but turbo tax is the way to go! It’s super easy to use and explains each step thoroughly. I love it
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Great! Great step by step instructions and helpful pop up instructions whenever you needed them.
Date published: 2023-03-31
Rated 5 out of 5 by from Easy and Friendly Using the portal is very easy and friendly. For a first time user and first time filing, I was terrified on NOT knowing HOW to file my tax return. BUT came along Turbo Tax. Now I can do my taxes with confidence.
Date published: 2023-03-31
Rated 1 out of 5 by from I didn't get to file for free and nothing changed. TurboTax is known for free filing and I've been using it for a while now and this time it charged me even though I made the lowest income ever in my time working.
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent tool Easy and fast, the system knows most of my stuff, I feel we are good friends already
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is user friendly and fairly quick I've used Turbo Tax for the past few years and it has been very helpful and cost effective.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax is good, but with some glitches The problems came in the end when paying for state tax filing. The system froze for several minutes. I restarted; then legitimate credit cards were not accepted. My address was corrected and the corrected version was "unverifiable". Even in this review I cannot not enter a nickname because "...already used".
Date published: 2023-03-31
Rated 3 out of 5 by from Eh Did ok........................................................
Date published: 2023-03-31
Rated 2 out of 5 by from 1031 Exchange Was Complicated This is my first time doing a 1031 Exchange and the process was not easy. It kept trying to show the sell of my rental as income and took me forever to get it corrected. Plus it seems that the cost of using Turbo Tax is increasing.
Date published: 2023-03-31
Rated 2 out of 5 by from Too many hoops to jump through I find it slow with too much emphasis on exceptional conditions. Also can't you import 1095 ACA data?
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy to use! I’ve tried different websites to file but turbo tax is the way to go! It’s super easy to use and explains each step thoroughly. I love it
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Great! Great step by step instructions and helpful pop up instructions whenever you needed them.
Date published: 2023-03-31
Rated 5 out of 5 by from Easy and Friendly Using the portal is very easy and friendly. For a first time user and first time filing, I was terrified on NOT knowing HOW to file my tax return. BUT came along Turbo Tax. Now I can do my taxes with confidence.
Date published: 2023-03-31
Rated 1 out of 5 by from I didn't get to file for free and nothing changed. TurboTax is known for free filing and I've been using it for a while now and this time it charged me even though I made the lowest income ever in my time working.
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent tool Easy and fast, the system knows most of my stuff, I feel we are good friends already
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is user friendly and fairly quick I've used Turbo Tax for the past few years and it has been very helpful and cost effective.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax is good, but with some glitches The problems came in the end when paying for state tax filing. The system froze for several minutes. I restarted; then legitimate credit cards were not accepted. My address was corrected and the corrected version was "unverifiable". Even in this review I cannot not enter a nickname because "...already used".
Date published: 2023-03-31
Rated 3 out of 5 by from Eh Did ok........................................................
Date published: 2023-03-31
Rated 2 out of 5 by from 1031 Exchange Was Complicated This is my first time doing a 1031 Exchange and the process was not easy. It kept trying to show the sell of my rental as income and took me forever to get it corrected. Plus it seems that the cost of using Turbo Tax is increasing.
Date published: 2023-03-31
Rated 2 out of 5 by from Too many hoops to jump through I find it slow with too much emphasis on exceptional conditions. Also can't you import 1095 ACA data?
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4871