TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Joanie77 from
getting help for a problem is very difficult
I've been using Turbo Tax to file my returns for 20+years and think it is great. This year I had a problem that did not show up on any of your boards and I also tried chat but no answer was given as they were all automated. I finally called Amazon, who had sold me the download program. They could not help me but did put me through to a live TurboTax support person who was able to solve my problem rather simply. My problem was that one of the forms would not take my information. I tried everything checking my entire file to make sure everything was correct. The simple answer was to go to the forms and fill the information there, then save it into the program. I spent many hours and endless worry feeling frustrated because I could not finish the return until that was repaired. Sometimes it takes a real person to understand the problem and give the solution
Date published: 2022-03-07
Rated 5 out of 5 by
Jay111111111 from
Very easy!
I needed to fix a form I got a call and the expert was knowledgeable and helped me very quickly
Date published: 2022-03-07
Rated 5 out of 5 by
null from
Turbo Tax is great
My first time using TurboTax, I thought it would be complicated but turns out it was easier and faster than I thought
Date published: 2022-03-07
Rated 5 out of 5 by
Searchlite from
Good efficient way of filing taxes
This was a good experience, you have Turbo Taxes experience while still keeping control of it for yourself.
Date published: 2022-03-07
Rated 4 out of 5 by
wick2021 from
2021 WICK TAXES
ALL GOOD EASY TO DO AND GET ONLINE HELP AS NEEDED !!
Date published: 2022-03-07
Rated 3 out of 5 by
Dave4916 from
TURBO TAX 2021
Turbo Tax is becoming less user friendly each year in the recent past. In the past I felt confident about doing my taxes with Turbo Tax, NOW I just don't get that same warm and fuzzy feeling.
Date published: 2022-03-07
Rated 5 out of 5 by
ChrisThePenguin from
Truly Turbo!
I have a fairly standard tax return (married filing jointly, retirement, and some stocks). I started my tax return at 3:30 in the afternoon and was done by 4:45. I think Turbo is absolutely the right name!
Date published: 2022-03-07
Rated 5 out of 5 by
EDUARDO13 from
FAST AND EASY
GREAT SERVICE AND REALY EASY TO USE AND GREAT HELP
Date published: 2022-03-07
Rated 3 out of 5 by
Derek128 from
Fed is awesome, State is awful
The Federal is great, but State needs work. If you have a different state this year than last, they automatically download last years state so you have to pay to download your current state. My daughter used the state option last year, so basically I get no states this year for free, and I paid for Premier version. Support was no help. Buyer beware!
Date published: 2022-03-07
Rated 5 out of 5 by
Chuckf201 from
Great product
I've been using TT for over 40 years and continue to be impresses
All TurboTax® Offerings Reviews - Page 4866
Date published: 2022-03-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Joanie77 from
getting help for a problem is very difficult
I've been using Turbo Tax to file my returns for 20+years and think it is great. This year I had a problem that did not show up on any of your boards and I also tried chat but no answer was given as they were all automated. I finally called Amazon, who had sold me the download program. They could not help me but did put me through to a live TurboTax support person who was able to solve my problem rather simply. My problem was that one of the forms would not take my information. I tried everything checking my entire file to make sure everything was correct. The simple answer was to go to the forms and fill the information there, then save it into the program. I spent many hours and endless worry feeling frustrated because I could not finish the return until that was repaired. Sometimes it takes a real person to understand the problem and give the solution
Date published: 2022-03-07
Rated 5 out of 5 by
Jay111111111 from
Very easy!
I needed to fix a form I got a call and the expert was knowledgeable and helped me very quickly
Date published: 2022-03-07
Rated 5 out of 5 by
null from
Turbo Tax is great
My first time using TurboTax, I thought it would be complicated but turns out it was easier and faster than I thought
Date published: 2022-03-07
Rated 5 out of 5 by
Searchlite from
Good efficient way of filing taxes
This was a good experience, you have Turbo Taxes experience while still keeping control of it for yourself.
Date published: 2022-03-07
Rated 4 out of 5 by
wick2021 from
2021 WICK TAXES
ALL GOOD EASY TO DO AND GET ONLINE HELP AS NEEDED !!
Date published: 2022-03-07
Rated 3 out of 5 by
Dave4916 from
TURBO TAX 2021
Turbo Tax is becoming less user friendly each year in the recent past. In the past I felt confident about doing my taxes with Turbo Tax, NOW I just don't get that same warm and fuzzy feeling.
Date published: 2022-03-07
Rated 5 out of 5 by
ChrisThePenguin from
Truly Turbo!
I have a fairly standard tax return (married filing jointly, retirement, and some stocks). I started my tax return at 3:30 in the afternoon and was done by 4:45. I think Turbo is absolutely the right name!
Date published: 2022-03-07
Rated 5 out of 5 by
EDUARDO13 from
FAST AND EASY
GREAT SERVICE AND REALY EASY TO USE AND GREAT HELP
Date published: 2022-03-07
Rated 3 out of 5 by
Derek128 from
Fed is awesome, State is awful
The Federal is great, but State needs work. If you have a different state this year than last, they automatically download last years state so you have to pay to download your current state. My daughter used the state option last year, so basically I get no states this year for free, and I paid for Premier version. Support was no help. Buyer beware!
Date published: 2022-03-07
Rated 5 out of 5 by
Chuckf201 from
Great product
I've been using TT for over 40 years and continue to be impresses
All TurboTax® Offerings Reviews - Page 4866
Date published: 2022-03-07