TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Wonderful My preparer was excellent and patient thanks Leydi
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax was great Walked me through easy.easiest tax help I could have had
Date published: 2022-03-14
Rated 5 out of 5 by from amazing! super simple and easy always use turbo tax to file
Date published: 2022-03-14
Rated 5 out of 5 by from I love Turbo Tax Premier I love using Turbo Tax to prepare and file my federal and state income taxes every year. After using it the first time each subsequent year it automatically imports your data from the previous year as a starting point and by simply answering the question (inputting data) your taxes are prepared with the information being entered on the appropriate forms. So simple and easy. You do not need to be a tax expert.
Date published: 2022-03-14
Rated 3 out of 5 by from OPM annuity clunker For first time in all the years I've used Turbo Tax, reporting 1099-R for OPM annuity went without a hitch. This year, I was asked for cost at annuity and sent to Line 3 of Simplified form -- no explanation of why or where to look for info. Maybe I found the right answer in TurboTax "help;" maybe not. NEXT YEAR, PLEASE INCLUDE APPROPRIATE HELP IN THE APPROPRIATE PLACE -- no more requiring a non-expert to guess if we've found the right answer. The whole point of TurboTax is to make tax filing simple for non-experts, $45 insurance because I feel insecure about Line 3 Simplified form -- it would be nice if you admit you made a mistake and refund my $45.
Date published: 2022-03-14
Rated 5 out of 5 by from So Simple To Use!!! I have an LLC, and Turbo Tax makes it so easy to file my business taxes!
Date published: 2022-03-14
Rated 2 out of 5 by from A problem and no way to get to a live help I was not able to e-file until I figured out, on my own because it is impossible to contact a live person, how to get around the "error" that was not really an error. I seem to run into this problem every year. Maybe you will fix it sometime? If not, I guess I will switch to another company's software.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax makes the process easy! Turbo Tax is user friendly and walks you through the tax process step by step. I have peace of mind knowing my information is correct and secure.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax need some help Corrections needed. When entering info for Business under the heading Itemize>Other Business Deductions> Taxes, Mortgage Interest, Repairs & Maintenance, Utilities. When the appropriate box is highlighted, the numbers do not show up. I found I just had to enter my amounts and continue without seeing them. When I finished the page without any numbers showing, I clicked <continue> and they were in the boxes. Took me 15+ minutes to figure this out going back and forward may times trying to enter the correct amounts. In the California Return<entering info from form 3895> Turbo Tax states "If and months on your form don't have amounts, leave them blank" But to continue you HAVE to enter the amounts.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo is awesome Easy to follow and to understand each step along the way.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4861
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful My preparer was excellent and patient thanks Leydi
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax was great Walked me through easy.easiest tax help I could have had
Date published: 2022-03-14
Rated 5 out of 5 by from amazing! super simple and easy always use turbo tax to file
Date published: 2022-03-14
Rated 5 out of 5 by from I love Turbo Tax Premier I love using Turbo Tax to prepare and file my federal and state income taxes every year. After using it the first time each subsequent year it automatically imports your data from the previous year as a starting point and by simply answering the question (inputting data) your taxes are prepared with the information being entered on the appropriate forms. So simple and easy. You do not need to be a tax expert.
Date published: 2022-03-14
Rated 3 out of 5 by from OPM annuity clunker For first time in all the years I've used Turbo Tax, reporting 1099-R for OPM annuity went without a hitch. This year, I was asked for cost at annuity and sent to Line 3 of Simplified form -- no explanation of why or where to look for info. Maybe I found the right answer in TurboTax "help;" maybe not. NEXT YEAR, PLEASE INCLUDE APPROPRIATE HELP IN THE APPROPRIATE PLACE -- no more requiring a non-expert to guess if we've found the right answer. The whole point of TurboTax is to make tax filing simple for non-experts, $45 insurance because I feel insecure about Line 3 Simplified form -- it would be nice if you admit you made a mistake and refund my $45.
Date published: 2022-03-14
Rated 5 out of 5 by from So Simple To Use!!! I have an LLC, and Turbo Tax makes it so easy to file my business taxes!
Date published: 2022-03-14
Rated 2 out of 5 by from A problem and no way to get to a live help I was not able to e-file until I figured out, on my own because it is impossible to contact a live person, how to get around the "error" that was not really an error. I seem to run into this problem every year. Maybe you will fix it sometime? If not, I guess I will switch to another company's software.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax makes the process easy! Turbo Tax is user friendly and walks you through the tax process step by step. I have peace of mind knowing my information is correct and secure.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax need some help Corrections needed. When entering info for Business under the heading Itemize>Other Business Deductions> Taxes, Mortgage Interest, Repairs & Maintenance, Utilities. When the appropriate box is highlighted, the numbers do not show up. I found I just had to enter my amounts and continue without seeing them. When I finished the page without any numbers showing, I clicked <continue> and they were in the boxes. Took me 15+ minutes to figure this out going back and forward may times trying to enter the correct amounts. In the California Return<entering info from form 3895> Turbo Tax states "If and months on your form don't have amounts, leave them blank" But to continue you HAVE to enter the amounts.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo is awesome Easy to follow and to understand each step along the way.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4861