TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Product Thanks for making filing my taxes a breeze! Turbotax
Date published: 2021-03-30
Rated 2 out of 5 by from Should be better for $50 times 100thousands sold 1. Fields flagged as estimated show no indication. No asterisk, not italics, nothing. Have to hover or right click to determine status of field. 2. Foreign tax paid and Form 1116. Form 1116 has three columns for different countries, but interview stops after first county. Just used "various". If that annoys the IRS I'll just tell them TurboTax made me do it. 3. No way to enter a miscellaneous attachment, such as explaining a missing SSN on seller-finance mortgage. Have to type it up, make a copy for the state attachment, and copies for the "copies to keep", and it's not in the PDF's TT recommends we save. TT can't afford to give us a bare-bones editor for one page of text, like they give us here for feedback. 4. In the interview section, if you go back, there might be up to a half-dozen miscellaneous questions you have to re-answer, and the previous answer is not remembered. If you never find you've made a mistake, never mark a bit of missing information as estimated, then TT is just great. If you have to go back, be prepared for lots of re-answering, which INCREASES the risk of error.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax is great! I had a problem with my state taxes being rejected 3 times. I did live chat with a Turbo Tax Live Expert (Justin) and he helped me BIGTIME!. he helped me get everything fixed and I'm all good now. I would definitely continue to use the service and recommend to anyone.
Date published: 2021-03-30
Rated 5 out of 5 by from Works perfectly! Turbotax made it very easy and understandable to file.
Date published: 2021-03-30
Rated 5 out of 5 by from Thank you Richard Richard was amazing! Thank you for the quick help, I would have been lost for hours!
Date published: 2021-03-30
Rated 5 out of 5 by from Best tax service I will always use Turbo Tax. I have done numerous friends taxes on Turbo Tax
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo is great Turbo tax was amazing. This is my second time using it and I love it
Date published: 2021-03-30
Rated 5 out of 5 by from Quick and easy I have been using Turbo Tax for 6 years. It is fast and easy and if you have a question there is always a live person to chat with.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax is Awesome I love using Turbo Tax. It is easy and really saves time
Date published: 2021-03-30
Rated 5 out of 5 by from TURBOTAX IS MY PREPARER IT'S ALWAYS BEEN GREAT. NO PROBLEMS. IT WALKS ME THROUGH ALL STEPS O PREPERATION.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product Thanks for making filing my taxes a breeze! Turbotax
Date published: 2021-03-30
Rated 2 out of 5 by from Should be better for $50 times 100thousands sold 1. Fields flagged as estimated show no indication. No asterisk, not italics, nothing. Have to hover or right click to determine status of field. 2. Foreign tax paid and Form 1116. Form 1116 has three columns for different countries, but interview stops after first county. Just used "various". If that annoys the IRS I'll just tell them TurboTax made me do it. 3. No way to enter a miscellaneous attachment, such as explaining a missing SSN on seller-finance mortgage. Have to type it up, make a copy for the state attachment, and copies for the "copies to keep", and it's not in the PDF's TT recommends we save. TT can't afford to give us a bare-bones editor for one page of text, like they give us here for feedback. 4. In the interview section, if you go back, there might be up to a half-dozen miscellaneous questions you have to re-answer, and the previous answer is not remembered. If you never find you've made a mistake, never mark a bit of missing information as estimated, then TT is just great. If you have to go back, be prepared for lots of re-answering, which INCREASES the risk of error.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax is great! I had a problem with my state taxes being rejected 3 times. I did live chat with a Turbo Tax Live Expert (Justin) and he helped me BIGTIME!. he helped me get everything fixed and I'm all good now. I would definitely continue to use the service and recommend to anyone.
Date published: 2021-03-30
Rated 5 out of 5 by from Works perfectly! Turbotax made it very easy and understandable to file.
Date published: 2021-03-30
Rated 5 out of 5 by from Thank you Richard Richard was amazing! Thank you for the quick help, I would have been lost for hours!
Date published: 2021-03-30
Rated 5 out of 5 by from Best tax service I will always use Turbo Tax. I have done numerous friends taxes on Turbo Tax
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo is great Turbo tax was amazing. This is my second time using it and I love it
Date published: 2021-03-30
Rated 5 out of 5 by from Quick and easy I have been using Turbo Tax for 6 years. It is fast and easy and if you have a question there is always a live person to chat with.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax is Awesome I love using Turbo Tax. It is easy and really saves time
Date published: 2021-03-30
Rated 5 out of 5 by from TURBOTAX IS MY PREPARER IT'S ALWAYS BEEN GREAT. NO PROBLEMS. IT WALKS ME THROUGH ALL STEPS O PREPERATION.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4850