TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from Turbo Tax makes things very easy I like how it prepopulates all the information, asks questions, and recommends focus areas to lead the user along. I thought the "help" section in this edition was less robust than last year, not as many areas had the little icon to click on for clarification. Furthermore, TurboTax almost let me lose out on almost $1000 in my total refund, because itemizing gave me slightly less of a refund on my federal than the standard deduction. However, the difference between the amount of my state return without itemizing was huge. I could have easily missed out on this difference, which would have been annoying. There was some language to indicate there might be a difference, and you could change your mind in the federal return, but all in all, it was a little too close for comfort for me.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is Number 1 !!! Easy to use and follow. All questions and concerns were easily addressed and answered.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo tax is great Turbo tax walks you through all types of income and than walks you through all types of deductions.
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for years. It is simple and they are always ready to answer questions in the chat area.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo tax the best Turbo tax is the best in the business. I will always do business with them
Date published: 2021-03-27
Rated 5 out of 5 by from Very easy! Very easy and thorough, even if you're not prepared - you can pause the process at any time and continue after you've found whatever documentation you might need.
Date published: 2021-03-27
Rated 5 out of 5 by from great got my whole family doing turbo tac and we did it together so fun, as far as taxes go!
Date published: 2021-03-27
Rated 2 out of 5 by from Unhappy with e-filing E-filing rejected in 2019 and 2020. AGI was correct each time. System pulled in PIN. Everything appeared correct. This is very disappointing!!!!
Date published: 2021-03-27
Rated 5 out of 5 by from GREAT GREAT MADE IT EASY I WOULD USE THIS AGAIN AND WOULD RECOMEND IT
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is easy to use Never have any problems and I having been using Turbo Tax for years
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 4849
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes things very easy I like how it prepopulates all the information, asks questions, and recommends focus areas to lead the user along. I thought the "help" section in this edition was less robust than last year, not as many areas had the little icon to click on for clarification. Furthermore, TurboTax almost let me lose out on almost $1000 in my total refund, because itemizing gave me slightly less of a refund on my federal than the standard deduction. However, the difference between the amount of my state return without itemizing was huge. I could have easily missed out on this difference, which would have been annoying. There was some language to indicate there might be a difference, and you could change your mind in the federal return, but all in all, it was a little too close for comfort for me.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is Number 1 !!! Easy to use and follow. All questions and concerns were easily addressed and answered.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo tax is great Turbo tax walks you through all types of income and than walks you through all types of deductions.
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for years. It is simple and they are always ready to answer questions in the chat area.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo tax the best Turbo tax is the best in the business. I will always do business with them
Date published: 2021-03-27
Rated 5 out of 5 by from Very easy! Very easy and thorough, even if you're not prepared - you can pause the process at any time and continue after you've found whatever documentation you might need.
Date published: 2021-03-27
Rated 5 out of 5 by from great got my whole family doing turbo tac and we did it together so fun, as far as taxes go!
Date published: 2021-03-27
Rated 2 out of 5 by from Unhappy with e-filing E-filing rejected in 2019 and 2020. AGI was correct each time. System pulled in PIN. Everything appeared correct. This is very disappointing!!!!
Date published: 2021-03-27
Rated 5 out of 5 by from GREAT GREAT MADE IT EASY I WOULD USE THIS AGAIN AND WOULD RECOMEND IT
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is easy to use Never have any problems and I having been using Turbo Tax for years
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 4849