TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Always good. Navigation has become less easy but getting the help to figure it out worked fine.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax Review I enjoy filing my taxes with TurboTax. They make it easy and make it simple. If you need any help along the way, they got your back!
Date published: 2021-03-02
Rated 3 out of 5 by from Easy fast an reliable Easy live experts to reach great communication fast refunds deposited
Date published: 2021-03-02
Rated 3 out of 5 by from taxes made easy not cheap Like the easy to understand directions, one stop tax service. Feel the cost ($60) is overpriced for a return that the standard deductions was my best choice. The additional cost ($50) for state taxes seems a bit excess given all the information is automatically taken from the federal return. Understand this is the going rate but it seems I'm doing all input and the computer does the rest. Would be a five star rating if it was determined that standard deductions apply and a price reduction was offered.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax come thru again I have been using Turbo tax for the last 3 years and it does everything great each time!
Date published: 2021-03-02
Rated 5 out of 5 by from easy to do ! Super simple and easy to use had no issues and I enjoy the option to pay with you refund
Date published: 2021-03-02
Rated 4 out of 5 by from Good for the most part. It was very easy for the most part. Except the AGI part keeps getting rejected. I referenced other forms on my account for the number and it gave me a hell of a time getting through. If the government and you guys know what the AGI number is supposed to be, just fill it in for me. Don't make me guess what it is, then tell me you rejected my form when I don't have or know the number. That is a ridiculous game to play with taxpayers. Clearly the number is known "somewhere" and that somewhere is not in my head nor my files. Just tell me the number or prepopulate it since you have all of my records. And don't tell me the number is wrong when you supplied me with the number in my records on my account. It's straight-up confusing. Thank you.
Date published: 2021-03-02
Rated 5 out of 5 by from excellent-very easy have used turbo tax for years -wouldn't consider anything else
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Eacy Easy to use and navigated through very quickly. I wish I could have qualified for free submission but my situation required that I go to Deluxe. Still worth it as my refund was way bigger than I was expecting.
Date published: 2021-03-02
Rated 4 out of 5 by from been using for years. it's pretty good. I've turbo tax for years and have found them excellent. However this year they said I was going to receive a form W-2c, something about unreported social security taxes. I couldn't find an answer using their automated AI and I still don't have any idea what it was about. Hence, 4 stars this year instead of 5.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 4848
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Always good. Navigation has become less easy but getting the help to figure it out worked fine.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax Review I enjoy filing my taxes with TurboTax. They make it easy and make it simple. If you need any help along the way, they got your back!
Date published: 2021-03-02
Rated 3 out of 5 by from Easy fast an reliable Easy live experts to reach great communication fast refunds deposited
Date published: 2021-03-02
Rated 3 out of 5 by from taxes made easy not cheap Like the easy to understand directions, one stop tax service. Feel the cost ($60) is overpriced for a return that the standard deductions was my best choice. The additional cost ($50) for state taxes seems a bit excess given all the information is automatically taken from the federal return. Understand this is the going rate but it seems I'm doing all input and the computer does the rest. Would be a five star rating if it was determined that standard deductions apply and a price reduction was offered.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax come thru again I have been using Turbo tax for the last 3 years and it does everything great each time!
Date published: 2021-03-02
Rated 5 out of 5 by from easy to do ! Super simple and easy to use had no issues and I enjoy the option to pay with you refund
Date published: 2021-03-02
Rated 4 out of 5 by from Good for the most part. It was very easy for the most part. Except the AGI part keeps getting rejected. I referenced other forms on my account for the number and it gave me a hell of a time getting through. If the government and you guys know what the AGI number is supposed to be, just fill it in for me. Don't make me guess what it is, then tell me you rejected my form when I don't have or know the number. That is a ridiculous game to play with taxpayers. Clearly the number is known "somewhere" and that somewhere is not in my head nor my files. Just tell me the number or prepopulate it since you have all of my records. And don't tell me the number is wrong when you supplied me with the number in my records on my account. It's straight-up confusing. Thank you.
Date published: 2021-03-02
Rated 5 out of 5 by from excellent-very easy have used turbo tax for years -wouldn't consider anything else
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Eacy Easy to use and navigated through very quickly. I wish I could have qualified for free submission but my situation required that I go to Deluxe. Still worth it as my refund was way bigger than I was expecting.
Date published: 2021-03-02
Rated 4 out of 5 by from been using for years. it's pretty good. I've turbo tax for years and have found them excellent. However this year they said I was going to receive a form W-2c, something about unreported social security taxes. I couldn't find an answer using their automated AI and I still don't have any idea what it was about. Hence, 4 stars this year instead of 5.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 4848