TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is My Yearly Go-To!! Simply, every year there's more and more updates and support that makes using Turbo Tax easier and easier. It is so helpful to be able to pick up where I left off each year.
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax gets the job done. Convenient and relatively easy to use. Provides different levels of assistance depending upon needs.
Date published: 2021-05-12
Rated 4 out of 5 by from great product i filed with TurboTax for a number of years and no troubles
Date published: 2021-05-12
Rated 3 out of 5 by from turbo tax-expensive and difficult. Wow , now if you file jointly you double the advertised price. State is $50.00? Not the best price. I had to delete all of my info after trying repeatedly to delete an erroneous entered, which was hung on a address the was too long. I just wanted the whole thing to be deleted. Instant chat was no help to delete the entry. After deleting all info, entering in correctly (starting all over), I lost all info from previous years but still had the same problem show up as a needed fix in the end. Shortened the address as best I could to to file. IRS should be able match it up, but frustrating and time consuming. Annoying and expensive.
Date published: 2021-05-12
Rated 1 out of 5 by from TurboTax is Ridonculous Surprise fees everywhere, very easy to get confused and accidentally be charged. Seemed to screw up my CRP tax return. Overall, very negative experience.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax was fantastic! I Taxes can be stressful and confusing, but Turbo Tax takes all of that away! My wife and I can breathe easier knowing it's done and it's done right!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbotax is awesome Great. Great ! Great. Great !Great. Great !Great. Great !Great. Great !Great. Great !Great. Great !
Date published: 2021-05-12
Rated 4 out of 5 by from Good first time experience First time for me and John made me feel good and was very patient walking me through
Date published: 2021-05-12
Rated 5 out of 5 by from So easy and so fast! I'm a tax procrastinator, and I'm okay with that because I know with Turbotax it's going to be easy and painless.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Expert Anitra Rocks!!!!! Expert Anitra stayed on the phone with me until my issue was resolved. she emailed me all the docs I needed to send to IRS. She went above and beyond. thank you
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 4846
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is My Yearly Go-To!! Simply, every year there's more and more updates and support that makes using Turbo Tax easier and easier. It is so helpful to be able to pick up where I left off each year.
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax gets the job done. Convenient and relatively easy to use. Provides different levels of assistance depending upon needs.
Date published: 2021-05-12
Rated 4 out of 5 by from great product i filed with TurboTax for a number of years and no troubles
Date published: 2021-05-12
Rated 3 out of 5 by from turbo tax-expensive and difficult. Wow , now if you file jointly you double the advertised price. State is $50.00? Not the best price. I had to delete all of my info after trying repeatedly to delete an erroneous entered, which was hung on a address the was too long. I just wanted the whole thing to be deleted. Instant chat was no help to delete the entry. After deleting all info, entering in correctly (starting all over), I lost all info from previous years but still had the same problem show up as a needed fix in the end. Shortened the address as best I could to to file. IRS should be able match it up, but frustrating and time consuming. Annoying and expensive.
Date published: 2021-05-12
Rated 1 out of 5 by from TurboTax is Ridonculous Surprise fees everywhere, very easy to get confused and accidentally be charged. Seemed to screw up my CRP tax return. Overall, very negative experience.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax was fantastic! I Taxes can be stressful and confusing, but Turbo Tax takes all of that away! My wife and I can breathe easier knowing it's done and it's done right!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbotax is awesome Great. Great ! Great. Great !Great. Great !Great. Great !Great. Great !Great. Great !Great. Great !
Date published: 2021-05-12
Rated 4 out of 5 by from Good first time experience First time for me and John made me feel good and was very patient walking me through
Date published: 2021-05-12
Rated 5 out of 5 by from So easy and so fast! I'm a tax procrastinator, and I'm okay with that because I know with Turbotax it's going to be easy and painless.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Expert Anitra Rocks!!!!! Expert Anitra stayed on the phone with me until my issue was resolved. she emailed me all the docs I needed to send to IRS. She went above and beyond. thank you
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 4846