TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from TurboTax is a Rip off!! Way too much money for a simple filing. My parents and sister spent $121 to do there's... Mine was somehow $178 for no further information...
Date published: 2023-03-31
Rated 4 out of 5 by from Okay had difficulty locating information Locating information on Turbo Tax and other sources.
Date published: 2023-03-31
Rated 4 out of 5 by from Good but... I have used TT for many years. Things that I like: familiarity, includes everything. Things I don't like: it has gotten harder to review your forms as you go. It has also gotten too expensive.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is so easy and simple to use. TurboTax made it so easy to do my return, I'm a kid and never done one before but this was simple though lengthy.
Date published: 2023-03-31
Rated 5 out of 5 by from Best tax website Very easy to use and understand, got me the max refund.
Date published: 2023-03-31
Rated 5 out of 5 by from Best delux customer service ever!! My agent was very professional and knowledgeable and she was able to resolve my issue within a few clicks. I can tell she has amazing researching skills, listening skills, just over all excellent customer service.
Date published: 2023-03-31
Rated 3 out of 5 by from Federal Good, but No SC State version Used this Turbo Tax product for the first time to prepare the Trust Tax return for my deceased father's estate. Federal worked great; however, a very bad surprise to find that Turbo Tax did not offer SC State Tax version. I had to prepare the SC State, and mail, by hand. NOT very happy about that! Probably won't use Turbo Tax next year because of that.
Date published: 2023-03-31
Rated 5 out of 5 by from kool all good thanks come on that enough good i happy im done please thats enough xxxxxxxxxx
Date published: 2023-03-31
Rated 5 out of 5 by from Superbly simple Always easy to use and user friendly. I will be using TurboTax again next year, as I have for the last several years
Date published: 2023-03-31
Rated 4 out of 5 by from It was better than last year I was happy until I had to deal with customer service. I was hung up on a couple of times. I saw that there was a discount for 15% and ended up getting a 5% discount. Still kinda high for a state return. If you need your taxes done for free, their free option is great for students!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4842
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is a Rip off!! Way too much money for a simple filing. My parents and sister spent $121 to do there's... Mine was somehow $178 for no further information...
Date published: 2023-03-31
Rated 4 out of 5 by from Okay had difficulty locating information Locating information on Turbo Tax and other sources.
Date published: 2023-03-31
Rated 4 out of 5 by from Good but... I have used TT for many years. Things that I like: familiarity, includes everything. Things I don't like: it has gotten harder to review your forms as you go. It has also gotten too expensive.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is so easy and simple to use. TurboTax made it so easy to do my return, I'm a kid and never done one before but this was simple though lengthy.
Date published: 2023-03-31
Rated 5 out of 5 by from Best tax website Very easy to use and understand, got me the max refund.
Date published: 2023-03-31
Rated 5 out of 5 by from Best delux customer service ever!! My agent was very professional and knowledgeable and she was able to resolve my issue within a few clicks. I can tell she has amazing researching skills, listening skills, just over all excellent customer service.
Date published: 2023-03-31
Rated 3 out of 5 by from Federal Good, but No SC State version Used this Turbo Tax product for the first time to prepare the Trust Tax return for my deceased father's estate. Federal worked great; however, a very bad surprise to find that Turbo Tax did not offer SC State Tax version. I had to prepare the SC State, and mail, by hand. NOT very happy about that! Probably won't use Turbo Tax next year because of that.
Date published: 2023-03-31
Rated 5 out of 5 by from kool all good thanks come on that enough good i happy im done please thats enough xxxxxxxxxx
Date published: 2023-03-31
Rated 5 out of 5 by from Superbly simple Always easy to use and user friendly. I will be using TurboTax again next year, as I have for the last several years
Date published: 2023-03-31
Rated 4 out of 5 by from It was better than last year I was happy until I had to deal with customer service. I was hung up on a couple of times. I saw that there was a discount for 15% and ended up getting a 5% discount. Still kinda high for a state return. If you need your taxes done for free, their free option is great for students!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4842