TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Software The Turbo Tax experience is painless and "Turbo" fantastic !
Date published: 2022-03-11
Rated 5 out of 5 by from SUPERB SERVICE Quick, easy, and straightforward on documents needed. Agent SAM communicates perfectly and sufficiently. I can't complain. TurboTax has great customer service !! :)
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is easy to use There was a slight glitch with a 8812 form which we did not need and the program would not move on with a number.
Date published: 2022-03-11
Rated 5 out of 5 by from Thank you very easy. I didnt expect anything back but was able to get the remaining of child tax and stimulus that I never received. Thanks
Date published: 2022-03-11
Rated 3 out of 5 by from It's nice I wish I had more help for free, spending 29 dollars on taxes could have gone to pull ups instead.
Date published: 2022-03-11
Rated 5 out of 5 by from It was great - very easy First time filing - went smoothly although a bit pricy.
Date published: 2022-03-11
Rated 2 out of 5 by from TurboTax makes you waste a lot of your time. I had difficulty access 2020 return data from TurboTax web into the 2021 desktop software. Connecting to banks for 1099s was also challenging. The software lacks a clear side-by-side analysis of itemized vs standard deductions. It just says "trust me." Very annoying. If I knew better how to estimate what it would take to tip over into the itemization camp, I would probably have stopped adding potential deductions. I waited a lot of time. I had several software usability issue and none of the "help" is geared towards this. TurboTax makes you waste a lot of your time.
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Good..... would recommend...... will use it again..... used it last year
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is fabulous I was totally amazed and pleased with my experience of TurboTax. This is my second year using TurboTax.
Date published: 2022-03-11
Rated 5 out of 5 by from Wonderful Program Easy to use....Finished without hiccups. Will use next year/
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Software The Turbo Tax experience is painless and "Turbo" fantastic !
Date published: 2022-03-11
Rated 5 out of 5 by from SUPERB SERVICE Quick, easy, and straightforward on documents needed. Agent SAM communicates perfectly and sufficiently. I can't complain. TurboTax has great customer service !! :)
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is easy to use There was a slight glitch with a 8812 form which we did not need and the program would not move on with a number.
Date published: 2022-03-11
Rated 5 out of 5 by from Thank you very easy. I didnt expect anything back but was able to get the remaining of child tax and stimulus that I never received. Thanks
Date published: 2022-03-11
Rated 3 out of 5 by from It's nice I wish I had more help for free, spending 29 dollars on taxes could have gone to pull ups instead.
Date published: 2022-03-11
Rated 5 out of 5 by from It was great - very easy First time filing - went smoothly although a bit pricy.
Date published: 2022-03-11
Rated 2 out of 5 by from TurboTax makes you waste a lot of your time. I had difficulty access 2020 return data from TurboTax web into the 2021 desktop software. Connecting to banks for 1099s was also challenging. The software lacks a clear side-by-side analysis of itemized vs standard deductions. It just says "trust me." Very annoying. If I knew better how to estimate what it would take to tip over into the itemization camp, I would probably have stopped adding potential deductions. I waited a lot of time. I had several software usability issue and none of the "help" is geared towards this. TurboTax makes you waste a lot of your time.
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Good..... would recommend...... will use it again..... used it last year
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is fabulous I was totally amazed and pleased with my experience of TurboTax. This is my second year using TurboTax.
Date published: 2022-03-11
Rated 5 out of 5 by from Wonderful Program Easy to use....Finished without hiccups. Will use next year/
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4842