TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is amazing! East to use and navigate; support options available virtually as needed; upgrades for newer technology
Date published: 2022-04-21
Rated 5 out of 5 by from Easy to use site easy to use. covers all deductions and uncommon situations.
Date published: 2022-04-21
Rated 5 out of 5 by from Turbo Tax... Very Good Very Good. Quick and easy. And that's all I got to say about that!
Date published: 2022-04-21
Rated 3 out of 5 by from By far the bettter choice of tax service As long as there is a clear designation of accounts the process is tedious but doable.
Date published: 2022-04-21
Rated 2 out of 5 by from Meh The first person who Turbotax assigned me to didn't do anything for 2 weeks, waiting till only days before the due date to look at my taxes. Only to find out that they couldn't do them and had to transfer me to someone else. Even though I told them explicitly about the issue weeks before. So I ended up having to file an extension which got messed up and I had to overpay almost 2k in taxes. Super stressful not to mention expensive! would not recommend. It should be mentioned though that the second person they assigned to me pulled through - though that should have never needed to happen if they had asked the right questions to start.
Date published: 2022-04-21
Rated 5 out of 5 by from Great stuff Very easy to use was the first time I filed myself I'm impressed
Date published: 2022-04-21
Rated 4 out of 5 by from Easy to use I have used Turbo Tax in prior years and always walked away happy and secure that it was done correctly. They only reason I didn't give excellent is I kept asking a question about dividends and couldn't get an answer.
Date published: 2022-04-21
Rated 5 out of 5 by from TurboTax is great! I love using TurboTax because it walks me through everything.
Date published: 2022-04-21
Rated 5 out of 5 by from TurboTax is ahh*mazing! Used them for I think 10 years now, was easy the first time and still is! Loooove them!
Date published: 2022-04-21
Rated 4 out of 5 by from ALMOST PERFECT FILLING IN THE WORKSHEETS IS CONFUSING AND CUMBERSOME AND LIKE LOT NECESSARY. TOO MUCH TIME SPENT CHECKING QUESTIONABLE ERRORS OR FILL-INS NOT ON ORIGINAL DATA COLLECTION AND FORM FILLING.
Date published: 2022-04-21
All TurboTax® Offerings Reviews - Page 4833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is amazing! East to use and navigate; support options available virtually as needed; upgrades for newer technology
Date published: 2022-04-21
Rated 5 out of 5 by from Easy to use site easy to use. covers all deductions and uncommon situations.
Date published: 2022-04-21
Rated 5 out of 5 by from Turbo Tax... Very Good Very Good. Quick and easy. And that's all I got to say about that!
Date published: 2022-04-21
Rated 3 out of 5 by from By far the bettter choice of tax service As long as there is a clear designation of accounts the process is tedious but doable.
Date published: 2022-04-21
Rated 2 out of 5 by from Meh The first person who Turbotax assigned me to didn't do anything for 2 weeks, waiting till only days before the due date to look at my taxes. Only to find out that they couldn't do them and had to transfer me to someone else. Even though I told them explicitly about the issue weeks before. So I ended up having to file an extension which got messed up and I had to overpay almost 2k in taxes. Super stressful not to mention expensive! would not recommend. It should be mentioned though that the second person they assigned to me pulled through - though that should have never needed to happen if they had asked the right questions to start.
Date published: 2022-04-21
Rated 5 out of 5 by from Great stuff Very easy to use was the first time I filed myself I'm impressed
Date published: 2022-04-21
Rated 4 out of 5 by from Easy to use I have used Turbo Tax in prior years and always walked away happy and secure that it was done correctly. They only reason I didn't give excellent is I kept asking a question about dividends and couldn't get an answer.
Date published: 2022-04-21
Rated 5 out of 5 by from TurboTax is great! I love using TurboTax because it walks me through everything.
Date published: 2022-04-21
Rated 5 out of 5 by from TurboTax is ahh*mazing! Used them for I think 10 years now, was easy the first time and still is! Loooove them!
Date published: 2022-04-21
Rated 4 out of 5 by from ALMOST PERFECT FILLING IN THE WORKSHEETS IS CONFUSING AND CUMBERSOME AND LIKE LOT NECESSARY. TOO MUCH TIME SPENT CHECKING QUESTIONABLE ERRORS OR FILL-INS NOT ON ORIGINAL DATA COLLECTION AND FORM FILLING.
Date published: 2022-04-21
All TurboTax® Offerings Reviews - Page 4833