TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Naomi81 from
Turbo Tax is amazing!
East to use and navigate; support options available virtually as needed; upgrades for newer technology
Date published: 2022-04-21
Rated 5 out of 5 by
jazz1213 from
Easy to use
site easy to use. covers all deductions and uncommon situations.
Date published: 2022-04-21
Rated 5 out of 5 by
mwbuck75 from
Turbo Tax... Very Good
Very Good. Quick and easy. And that's all I got to say about that!
Date published: 2022-04-21
Rated 3 out of 5 by
null from
By far the bettter choice of tax service
As long as there is a clear designation of accounts the process is tedious but doable.
Date published: 2022-04-21
Rated 2 out of 5 by
Whitepawn12 from
Meh
The first person who Turbotax assigned me to didn't do anything for 2 weeks, waiting till only days before the due date to look at my taxes. Only to find out that they couldn't do them and had to transfer me to someone else. Even though I told them explicitly about the issue weeks before. So I ended up having to file an extension which got messed up and I had to overpay almost 2k in taxes. Super stressful not to mention expensive! would not recommend. It should be mentioned though that the second person they assigned to me pulled through - though that should have never needed to happen if they had asked the right questions to start.
Date published: 2022-04-21
Rated 5 out of 5 by
Bkj234 from
Great stuff
Very easy to use was the first time I filed myself I'm impressed
Date published: 2022-04-21
Rated 4 out of 5 by
jbg53 from
Easy to use
I have used Turbo Tax in prior years and always walked away happy and secure that it was done correctly. They only reason I didn't give excellent is I kept asking a question about dividends and couldn't get an answer.
Date published: 2022-04-21
Rated 5 out of 5 by
MAJOR PAYNE from
TurboTax is great!
I love using TurboTax because it walks me through everything.
Date published: 2022-04-21
Rated 5 out of 5 by
KellyB77 from
TurboTax is ahh*mazing!
Used them for I think 10 years now, was easy the first time and still is! Loooove them!
Date published: 2022-04-21
Rated 4 out of 5 by
GERJUD from
ALMOST PERFECT
FILLING IN THE WORKSHEETS IS CONFUSING AND CUMBERSOME AND LIKE LOT NECESSARY. TOO MUCH TIME SPENT CHECKING QUESTIONABLE ERRORS OR FILL-INS NOT ON ORIGINAL DATA COLLECTION AND FORM FILLING.
All TurboTax® Offerings Reviews - Page 4833
Date published: 2022-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Naomi81 from
Turbo Tax is amazing!
East to use and navigate; support options available virtually as needed; upgrades for newer technology
Date published: 2022-04-21
Rated 5 out of 5 by
jazz1213 from
Easy to use
site easy to use. covers all deductions and uncommon situations.
Date published: 2022-04-21
Rated 5 out of 5 by
mwbuck75 from
Turbo Tax... Very Good
Very Good. Quick and easy. And that's all I got to say about that!
Date published: 2022-04-21
Rated 3 out of 5 by
null from
By far the bettter choice of tax service
As long as there is a clear designation of accounts the process is tedious but doable.
Date published: 2022-04-21
Rated 2 out of 5 by
Whitepawn12 from
Meh
The first person who Turbotax assigned me to didn't do anything for 2 weeks, waiting till only days before the due date to look at my taxes. Only to find out that they couldn't do them and had to transfer me to someone else. Even though I told them explicitly about the issue weeks before. So I ended up having to file an extension which got messed up and I had to overpay almost 2k in taxes. Super stressful not to mention expensive! would not recommend. It should be mentioned though that the second person they assigned to me pulled through - though that should have never needed to happen if they had asked the right questions to start.
Date published: 2022-04-21
Rated 5 out of 5 by
Bkj234 from
Great stuff
Very easy to use was the first time I filed myself I'm impressed
Date published: 2022-04-21
Rated 4 out of 5 by
jbg53 from
Easy to use
I have used Turbo Tax in prior years and always walked away happy and secure that it was done correctly. They only reason I didn't give excellent is I kept asking a question about dividends and couldn't get an answer.
Date published: 2022-04-21
Rated 5 out of 5 by
MAJOR PAYNE from
TurboTax is great!
I love using TurboTax because it walks me through everything.
Date published: 2022-04-21
Rated 5 out of 5 by
KellyB77 from
TurboTax is ahh*mazing!
Used them for I think 10 years now, was easy the first time and still is! Loooove them!
Date published: 2022-04-21
Rated 4 out of 5 by
GERJUD from
ALMOST PERFECT
FILLING IN THE WORKSHEETS IS CONFUSING AND CUMBERSOME AND LIKE LOT NECESSARY. TOO MUCH TIME SPENT CHECKING QUESTIONABLE ERRORS OR FILL-INS NOT ON ORIGINAL DATA COLLECTION AND FORM FILLING.
All TurboTax® Offerings Reviews - Page 4833
Date published: 2022-04-21