TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from Turbo Tax is almost as bad as the IRS Does not explain how things work well enough - no big picture at all! Does not give the individual the opportunity to understand, holds their hand and expects you to trust them.
Date published: 2022-04-24
Rated 5 out of 5 by from Turbo Tax worth it! It was great using turbo tax. received help when needed and was easy to file. Had one mistake that was easy to take care of and resubmit my return.
Date published: 2022-04-24
Rated 5 out of 5 by from Easy Using Turbo Tax was very Easy all you had to do was fill in the blanks
Date published: 2022-04-24
Rated 5 out of 5 by from Another Year Easy process. No headaches or extra forms. A refund would be nice but I need to adjust my weely paychecks for my part time job.
Date published: 2022-04-24
Rated 5 out of 5 by from It keeps getting better since the Beginning I have been using TurboTax and Quicken since the beginning. TurboTax keeps getting better year after year. for those that began using it recently, I am here to tell you I have never been audited using the TurboTax and its Interview process. I buy audit defense, but never needed it. It's a great product, anyone can use it.
Date published: 2022-04-24
Rated 5 out of 5 by from Easy Product was easy to understand and did my taxes quickly.
Date published: 2022-04-24
Rated 1 out of 5 by from unsure Even though i put the Agi in wrong once it seems to still go back after i fixed it the first time it was rejected it came back 3 times asit got recjected saying i put in the same amount in when i fixed it 3 times to the correct amount
Date published: 2022-04-24
Rated 3 out of 5 by from Great Program needs help though Wasnt able to pull last year tax returns even though I e-filed them. Customer service was helpful, but was only able to send me a link to get an electronic version of the federal tax returns. Turbotax works great if you have the files on your home computer, but not so much if you use e-file one year and your computer another.
Date published: 2022-04-24
Rated 3 out of 5 by from Turbo Tax Update Process There are frequent updates I am required to install as I work on my taxes. Turbo Tax should supply a summary of the changes for each update and make it clear if any special action is required of the user after the update is installed. It is especially worrisome when update are made available after the required tax return submission date.
Date published: 2022-04-24
Rated 4 out of 5 by from Great Experience It was beneficial. I am grateful for their expertise and advisement.
Date published: 2022-04-24
All TurboTax® Offerings Reviews - Page 484
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax is almost as bad as the IRS Does not explain how things work well enough - no big picture at all! Does not give the individual the opportunity to understand, holds their hand and expects you to trust them.
Date published: 2022-04-24
Rated 5 out of 5 by from Turbo Tax worth it! It was great using turbo tax. received help when needed and was easy to file. Had one mistake that was easy to take care of and resubmit my return.
Date published: 2022-04-24
Rated 5 out of 5 by from Easy Using Turbo Tax was very Easy all you had to do was fill in the blanks
Date published: 2022-04-24
Rated 5 out of 5 by from Another Year Easy process. No headaches or extra forms. A refund would be nice but I need to adjust my weely paychecks for my part time job.
Date published: 2022-04-24
Rated 5 out of 5 by from It keeps getting better since the Beginning I have been using TurboTax and Quicken since the beginning. TurboTax keeps getting better year after year. for those that began using it recently, I am here to tell you I have never been audited using the TurboTax and its Interview process. I buy audit defense, but never needed it. It's a great product, anyone can use it.
Date published: 2022-04-24
Rated 5 out of 5 by from Easy Product was easy to understand and did my taxes quickly.
Date published: 2022-04-24
Rated 1 out of 5 by from unsure Even though i put the Agi in wrong once it seems to still go back after i fixed it the first time it was rejected it came back 3 times asit got recjected saying i put in the same amount in when i fixed it 3 times to the correct amount
Date published: 2022-04-24
Rated 3 out of 5 by from Great Program needs help though Wasnt able to pull last year tax returns even though I e-filed them. Customer service was helpful, but was only able to send me a link to get an electronic version of the federal tax returns. Turbotax works great if you have the files on your home computer, but not so much if you use e-file one year and your computer another.
Date published: 2022-04-24
Rated 3 out of 5 by from Turbo Tax Update Process There are frequent updates I am required to install as I work on my taxes. Turbo Tax should supply a summary of the changes for each update and make it clear if any special action is required of the user after the update is installed. It is especially worrisome when update are made available after the required tax return submission date.
Date published: 2022-04-24
Rated 4 out of 5 by from Great Experience It was beneficial. I am grateful for their expertise and advisement.
Date published: 2022-04-24
All TurboTax® Offerings Reviews - Page 484