TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from TurboTax is more challenging to use each year The CD I purchased was defective. The need to upgrade my computer each year is annoying -- it takes me a significant amount of time to learn to use the new (usually more complicated) software. The "Preview" was difficult to use. The online "help" was NOT helpful.
Date published: 2021-05-25
Rated 5 out of 5 by from Awesome Fast and simple as usual,didn’t expect a refund this year
Date published: 2021-05-25
Rated 5 out of 5 by from Willie was the BEST I will confidently continue to use TurboTax exclusively because of the amazing service that Willie provided to me.
Date published: 2021-05-25
Rated 5 out of 5 by from My experience was great! Stress free experience. Very professional services.
Date published: 2021-05-25
Rated 5 out of 5 by from Marty was great! Marty was very helpful and informative. She helped us get our taxes done in a timely manner.
Date published: 2021-05-25
Rated 4 out of 5 by from Thank You TruboTax I enjoy and appreciate the help from the TurboTax experts, our CPA was very helpful in answering all of our questions.
Date published: 2021-05-25
Rated 5 out of 5 by from Michael was great The tax expert was very helpful and reassuring. I will use this service again.
Date published: 2021-05-25
Rated 4 out of 5 by from Great Product! Fairly simple and easy to use, although some of the uncertainties as to where the product is leading the client to next, as well as finding your way back to make corrections is sometimes frustrating. Having said that however, Turbo Tax has incorporated a level of light-hearted fun for the user, and the live support is worthy of praise.
Date published: 2021-05-25
Rated 5 out of 5 by from Great! Very helpful and easy to use! I feel comfortable using TurboTax
Date published: 2021-05-25
Rated 5 out of 5 by from easy to use! I've used TurboTax for a few years and I've had a specialist review my return each year. They are professional and courteous! I get to ask my questions at my convenience.
Date published: 2021-05-25
All TurboTax® Offerings Reviews - Page 484
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is more challenging to use each year The CD I purchased was defective. The need to upgrade my computer each year is annoying -- it takes me a significant amount of time to learn to use the new (usually more complicated) software. The "Preview" was difficult to use. The online "help" was NOT helpful.
Date published: 2021-05-25
Rated 5 out of 5 by from Awesome Fast and simple as usual,didn’t expect a refund this year
Date published: 2021-05-25
Rated 5 out of 5 by from Willie was the BEST I will confidently continue to use TurboTax exclusively because of the amazing service that Willie provided to me.
Date published: 2021-05-25
Rated 5 out of 5 by from My experience was great! Stress free experience. Very professional services.
Date published: 2021-05-25
Rated 5 out of 5 by from Marty was great! Marty was very helpful and informative. She helped us get our taxes done in a timely manner.
Date published: 2021-05-25
Rated 4 out of 5 by from Thank You TruboTax I enjoy and appreciate the help from the TurboTax experts, our CPA was very helpful in answering all of our questions.
Date published: 2021-05-25
Rated 5 out of 5 by from Michael was great The tax expert was very helpful and reassuring. I will use this service again.
Date published: 2021-05-25
Rated 4 out of 5 by from Great Product! Fairly simple and easy to use, although some of the uncertainties as to where the product is leading the client to next, as well as finding your way back to make corrections is sometimes frustrating. Having said that however, Turbo Tax has incorporated a level of light-hearted fun for the user, and the live support is worthy of praise.
Date published: 2021-05-25
Rated 5 out of 5 by from Great! Very helpful and easy to use! I feel comfortable using TurboTax
Date published: 2021-05-25
Rated 5 out of 5 by from easy to use! I've used TurboTax for a few years and I've had a specialist review my return each year. They are professional and courteous! I get to ask my questions at my convenience.
Date published: 2021-05-25
All TurboTax® Offerings Reviews - Page 484