TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from NO EXPERT SUPPORT I DONT THINK I IWLL USE NEXT YEAR VERY CONFUSING NOT FRIENDLY SYSTEM
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax was super helpful helped me access my account to fix my taxes! Got help as quick as possible
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax Assistance The ladies who helped me were able to solve my problems
Date published: 2022-03-08
Rated 5 out of 5 by from turbo tax is fantastic The Gentleman that assisited me , no words can describe him, he was the best, the most understanding, and patient man i had the pleasure of meeting. more employees like him are needed!
Date published: 2022-03-08
Rated 5 out of 5 by from Wonderful addition to the TurboTax product suite! I had a great experience with my TurboTax live expert!
Date published: 2022-03-08
Rated 5 out of 5 by from enjoyable experience Jan was very helpful and i appreciate the hard work
Date published: 2022-03-08
Rated 5 out of 5 by from Randi was fantastic! Randi helped me with my Adoption Credit issues. She was very patient and helpful in every facet.
Date published: 2022-03-08
Rated 5 out of 5 by from Great I enjoyed my experience. They made sure I got the most out of turbo tax.
Date published: 2022-03-08
Rated 5 out of 5 by from Wow! Easy tax filing! No worries & no fees! Hope same deal is offered every year due to my limited income.
Date published: 2022-03-08
Rated 1 out of 5 by from Dumping to forms to fix "errors" is a fail... So tired of how TT dumps you to forms to correct things it should have entered for you with no explanation... If I wanted to fill out the forms, I wouldn't use TurboTax... This year it dumped me to the 1065 p4-5 line 20c to fill in the amount for gross receipts. Help said it should have filled this in, but it *should be* the same as line 1. So I entered the value and rechecked the return. No "errors". I saved, then came back to it the next day to file and it all of a sudden found 3 more errors...signature date, number of w2 employees, and additional forms question. All stuff I had entered on the previous day, this time missing, and dumped to forms to correct. Ridiculous and makes you question the reliability of the software.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4817
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from NO EXPERT SUPPORT I DONT THINK I IWLL USE NEXT YEAR VERY CONFUSING NOT FRIENDLY SYSTEM
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax was super helpful helped me access my account to fix my taxes! Got help as quick as possible
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax Assistance The ladies who helped me were able to solve my problems
Date published: 2022-03-08
Rated 5 out of 5 by from turbo tax is fantastic The Gentleman that assisited me , no words can describe him, he was the best, the most understanding, and patient man i had the pleasure of meeting. more employees like him are needed!
Date published: 2022-03-08
Rated 5 out of 5 by from Wonderful addition to the TurboTax product suite! I had a great experience with my TurboTax live expert!
Date published: 2022-03-08
Rated 5 out of 5 by from enjoyable experience Jan was very helpful and i appreciate the hard work
Date published: 2022-03-08
Rated 5 out of 5 by from Randi was fantastic! Randi helped me with my Adoption Credit issues. She was very patient and helpful in every facet.
Date published: 2022-03-08
Rated 5 out of 5 by from Great I enjoyed my experience. They made sure I got the most out of turbo tax.
Date published: 2022-03-08
Rated 5 out of 5 by from Wow! Easy tax filing! No worries & no fees! Hope same deal is offered every year due to my limited income.
Date published: 2022-03-08
Rated 1 out of 5 by from Dumping to forms to fix "errors" is a fail... So tired of how TT dumps you to forms to correct things it should have entered for you with no explanation... If I wanted to fill out the forms, I wouldn't use TurboTax... This year it dumped me to the 1065 p4-5 line 20c to fill in the amount for gross receipts. Help said it should have filled this in, but it *should be* the same as line 1. So I entered the value and rechecked the return. No "errors". I saved, then came back to it the next day to file and it all of a sudden found 3 more errors...signature date, number of w2 employees, and additional forms question. All stuff I had entered on the previous day, this time missing, and dumped to forms to correct. Ridiculous and makes you question the reliability of the software.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4817