TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 5 out of 5 by
lashar16 from
TurboTax there when you need it
I had a question that I couldn't figure out. Person on the phone troubleshoot it.
Date published: 2022-04-19
Rated 3 out of 5 by
Poorernowthenever from
Needs to be more seamless
Although my credit union is one of the largest in the country, no direct information transfer options were available. Also too many review sections were noted with my trading account. Needs better meshing with options / trading accounts
Date published: 2022-04-19
Rated 3 out of 5 by
Army boy from
Challenging at first
I like it, it is helpful. I don't know what more to say.
Date published: 2022-04-19
Rated 5 out of 5 by
Stormie71 from
Turbo Tax Is Wonderful
It was easy to file with Turbo Tax. I had no problems filing my taxes.
Date published: 2022-04-19
Rated 4 out of 5 by
Taxes 4 Us from
Love it
I always have a Very Good experience with Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by
Shortysdaddy from
Very simple
Seemed to be easy enough and feel comfortable with app.
Date published: 2022-04-19
Rated 5 out of 5 by
LonStarGrl from
I have used TurboTax since the late 90’s!
Love this products….every year I have been able to do my taxes, regardless of our situation!
Date published: 2022-04-19
Rated 5 out of 5 by
ErickOK from
Appearance is friendly, and is easy to use.
Turbo Tax seemed to know what might be confusing and provided windows to explain everything that a person might not understand. The process seemed friendly and was easy for even me to use.
Date published: 2022-04-19
Rated 1 out of 5 by
DS_TN from
The Best I've Seen, BUT Cumbersome to Use
1) to review what you have entered for one entry you must browse multiple frames when one frame could easily present all the answers 2) step-by-step did not give me an opportunity to apply my refund to my 1040-ES payment t. I was forced to go into the Form 1040 and brute force it to accept my option, and then it would not allow me to cut and paste the obvious amount. I had to key it. That option should be the default. 3) Turbo Tax suggested I might be eligible for EIC, then walked me into multiple frames w/o tell the criteria for eligibility and then decided I was not eligible. If it thought I might be eligible, why ask if I want to look and see? Cut to the chase... ask the key questions it doesn't know about my eligibility. 4) Somewhere about that time my projected refund dropped $42 and for the life of me I cannot think of any changes that were made to the data previously entered. I noticed another user with a similar issue. 5) Sometime back i suggested that the state tax handling for TN was an infinite loop. No improvement has been made. Tennessee has no income tax and no software to download. And Turbo Tax knows that. Yet we Tennesseans must watch out for the trapdoor that drops us into the loop. I would like to see a list of suggestions for improvement that TurboTax has received and is working on or has chosen not to.
Date published: 2022-04-19
Rated 5 out of 5 by
johnyy from
awsome
good jflfgilytgfyiltfgiyfgfylfguylfgoyfguiygtueryjdtgf
All TurboTax® Offerings Reviews - Page 4817
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
lashar16 from
TurboTax there when you need it
I had a question that I couldn't figure out. Person on the phone troubleshoot it.
Date published: 2022-04-19
Rated 3 out of 5 by
Poorernowthenever from
Needs to be more seamless
Although my credit union is one of the largest in the country, no direct information transfer options were available. Also too many review sections were noted with my trading account. Needs better meshing with options / trading accounts
Date published: 2022-04-19
Rated 3 out of 5 by
Army boy from
Challenging at first
I like it, it is helpful. I don't know what more to say.
Date published: 2022-04-19
Rated 5 out of 5 by
Stormie71 from
Turbo Tax Is Wonderful
It was easy to file with Turbo Tax. I had no problems filing my taxes.
Date published: 2022-04-19
Rated 4 out of 5 by
Taxes 4 Us from
Love it
I always have a Very Good experience with Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by
Shortysdaddy from
Very simple
Seemed to be easy enough and feel comfortable with app.
Date published: 2022-04-19
Rated 5 out of 5 by
LonStarGrl from
I have used TurboTax since the late 90’s!
Love this products….every year I have been able to do my taxes, regardless of our situation!
Date published: 2022-04-19
Rated 5 out of 5 by
ErickOK from
Appearance is friendly, and is easy to use.
Turbo Tax seemed to know what might be confusing and provided windows to explain everything that a person might not understand. The process seemed friendly and was easy for even me to use.
Date published: 2022-04-19
Rated 1 out of 5 by
DS_TN from
The Best I've Seen, BUT Cumbersome to Use
1) to review what you have entered for one entry you must browse multiple frames when one frame could easily present all the answers 2) step-by-step did not give me an opportunity to apply my refund to my 1040-ES payment t. I was forced to go into the Form 1040 and brute force it to accept my option, and then it would not allow me to cut and paste the obvious amount. I had to key it. That option should be the default. 3) Turbo Tax suggested I might be eligible for EIC, then walked me into multiple frames w/o tell the criteria for eligibility and then decided I was not eligible. If it thought I might be eligible, why ask if I want to look and see? Cut to the chase... ask the key questions it doesn't know about my eligibility. 4) Somewhere about that time my projected refund dropped $42 and for the life of me I cannot think of any changes that were made to the data previously entered. I noticed another user with a similar issue. 5) Sometime back i suggested that the state tax handling for TN was an infinite loop. No improvement has been made. Tennessee has no income tax and no software to download. And Turbo Tax knows that. Yet we Tennesseans must watch out for the trapdoor that drops us into the loop. I would like to see a list of suggestions for improvement that TurboTax has received and is working on or has chosen not to.
Date published: 2022-04-19
Rated 5 out of 5 by
johnyy from
awsome
good jflfgilytgfyiltfgiyfgfylfguylfgoyfguiygtueryjdtgf
All TurboTax® Offerings Reviews - Page 4817
Date published: 2022-04-19