TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is awesome, but... I am extremely disappointed that, as a senior, I have to PAY A $40 fee for my money to be electronically transferred!
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax for dummies it should be called! Turbo Tax have made filing my takes so easy the past 8 years so far. I use to pay top dollar to get my taxes done. Turbo tax makes things so simple and easy to maneuver. The options that are given is amazing and the best part is that they don't force you to take on any add-ons. Even though the add-ons are very beneficial. Just makes my life a walk in the park when it comes to do my taxes.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is great, easy to navigate. My experience was good. I appreciate the ability to save my information and review my records and pick up where I left off. I also like how TurboTax saves documents from previous years. I often recommend Turbo Tax to my friends and coworkers.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax Service is great, has explanations for most things to explain what you don't know. Forwards info from federal to state, you can do basic fees which are up there for state or add on additional services that use to be included with basic for additional cost. Know it is going to cost you over a hundred dollars for basic federal alone, state is additional fee.
Date published: 2023-04-01
Rated 3 out of 5 by from Could be better Started with the free online version. Entered all the data and got to the point of submitting and it then tells me I have to buy Deluxe version because of DIV document. Why not mention that up front or at the point when you ask about a DIV document. Don't wait until almost submitting.
Date published: 2023-04-01
Rated 1 out of 5 by from Expensive dumpster fire of an experience It kept kicking me out of the return to try and trick me into giving them permission to use my data for other things and to upsell me. I got down to the end and it won't even give me the forms I need to mail because that system is down. I have used turbotax for over a decade and it has gotten progressively worse. I recommend staying away.
Date published: 2023-04-01
Rated 5 out of 5 by from Works as expected TurboTax always makes it easy for me to get taxes done, including some non-standard items (ministry, self-employment)
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is easier than filling out the IRS forms. After over 25 years of using TT I find that the software is easy to install, easy to use, and simplifies tax filing. As a retired computer engineer the things that I most hate to do are computer system administration, tax preparation, and tax filing, so TT does a lot to make my life more tolerable.
Date published: 2023-04-01
Rated 3 out of 5 by from Major error After multiple "checks and reviews," TT still let me file without my ACA documentation. Had to go back and redo after all three returns were instantly rejected. Dumb error for an expensive service.
Date published: 2023-04-01
Rated 4 out of 5 by from Easy File The site walks you through the whole process and makes it pretty easy. It shows you where to look on your W-2 to enter your income. The site walks you through all the deductions and explains what they are and if you may qualify. Overall pretty easy to use.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is awesome, but... I am extremely disappointed that, as a senior, I have to PAY A $40 fee for my money to be electronically transferred!
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax for dummies it should be called! Turbo Tax have made filing my takes so easy the past 8 years so far. I use to pay top dollar to get my taxes done. Turbo tax makes things so simple and easy to maneuver. The options that are given is amazing and the best part is that they don't force you to take on any add-ons. Even though the add-ons are very beneficial. Just makes my life a walk in the park when it comes to do my taxes.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is great, easy to navigate. My experience was good. I appreciate the ability to save my information and review my records and pick up where I left off. I also like how TurboTax saves documents from previous years. I often recommend Turbo Tax to my friends and coworkers.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax Service is great, has explanations for most things to explain what you don't know. Forwards info from federal to state, you can do basic fees which are up there for state or add on additional services that use to be included with basic for additional cost. Know it is going to cost you over a hundred dollars for basic federal alone, state is additional fee.
Date published: 2023-04-01
Rated 3 out of 5 by from Could be better Started with the free online version. Entered all the data and got to the point of submitting and it then tells me I have to buy Deluxe version because of DIV document. Why not mention that up front or at the point when you ask about a DIV document. Don't wait until almost submitting.
Date published: 2023-04-01
Rated 1 out of 5 by from Expensive dumpster fire of an experience It kept kicking me out of the return to try and trick me into giving them permission to use my data for other things and to upsell me. I got down to the end and it won't even give me the forms I need to mail because that system is down. I have used turbotax for over a decade and it has gotten progressively worse. I recommend staying away.
Date published: 2023-04-01
Rated 5 out of 5 by from Works as expected TurboTax always makes it easy for me to get taxes done, including some non-standard items (ministry, self-employment)
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is easier than filling out the IRS forms. After over 25 years of using TT I find that the software is easy to install, easy to use, and simplifies tax filing. As a retired computer engineer the things that I most hate to do are computer system administration, tax preparation, and tax filing, so TT does a lot to make my life more tolerable.
Date published: 2023-04-01
Rated 3 out of 5 by from Major error After multiple "checks and reviews," TT still let me file without my ACA documentation. Had to go back and redo after all three returns were instantly rejected. Dumb error for an expensive service.
Date published: 2023-04-01
Rated 4 out of 5 by from Easy File The site walks you through the whole process and makes it pretty easy. It shows you where to look on your W-2 to enter your income. The site walks you through all the deductions and explains what they are and if you may qualify. Overall pretty easy to use.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4816