TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Turbo Tax is not the best option anymore The last few years I ended up needing to pay when it's supposed to be free because I have a simple tax return. I also get asked a bunch of things that don't apply to me which makes filing my taxes such a chore.
Date published: 2023-02-25
Rated 4 out of 5 by from Last year app. was easier to follow Found a glitch when filling 1099 R by hand. Texas state is NOT on the list. As I said before, last year application was easier to follow up.
Date published: 2023-02-25
Rated 5 out of 5 by from Easiest way to go Have used Turbo tax for many years. Very easy to use.
Date published: 2023-02-25
Rated 5 out of 5 by from is awesome it was easy and fast i got it done in maybe ten minutes
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax review is listed below Very easy step by step directions very easy step by step directions
Date published: 2023-02-25
Rated 1 out of 5 by from Turbotax is the worst tax preparation software 23' Turbotax will charge flat fees for the stupidest reasons imaginable. I had 1 stock transaction with a net gain of 12.85 and Turbotax REQUIRED an 85 dollar upgrade to their premium service to even allow me to file. This is just one of many examples, their software is predatory and begs you to upgrade to a handful of their extra services, most of which don't apply to most people. I will never be filing with turbotax again after this year. Freetaxusa is a much better reasonably priced alternative that I would recommend anyone reading this look at.
Date published: 2023-02-25
Rated 2 out of 5 by from There was a bug in the software that cost me hours A bug in the software caused it to send me in a loop that I could not get past. I spent at least 3 hours on the phone over 2 days, talking to 2 reps. They couldn't solve the loop. I was able to get past it but the button that started the loop always said it needed review.
Date published: 2023-02-25
Rated 5 out of 5 by from Love TT EAsy to use; very complete in questions posed; good response
Date published: 2023-02-25
Rated 4 out of 5 by from Almost 3 hours to complete. Not bad. Quicker than going to a tax person. A little confusing in some sections but overall, fairly easy.
Date published: 2023-02-25
Rated 1 out of 5 by from Turbo Tax This year turbo tax was so complicated. Not like it was in the past. It took 3x's as long to fill out as last year. Will be looking at simplier tax product for next year.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4815
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is not the best option anymore The last few years I ended up needing to pay when it's supposed to be free because I have a simple tax return. I also get asked a bunch of things that don't apply to me which makes filing my taxes such a chore.
Date published: 2023-02-25
Rated 4 out of 5 by from Last year app. was easier to follow Found a glitch when filling 1099 R by hand. Texas state is NOT on the list. As I said before, last year application was easier to follow up.
Date published: 2023-02-25
Rated 5 out of 5 by from Easiest way to go Have used Turbo tax for many years. Very easy to use.
Date published: 2023-02-25
Rated 5 out of 5 by from is awesome it was easy and fast i got it done in maybe ten minutes
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax review is listed below Very easy step by step directions very easy step by step directions
Date published: 2023-02-25
Rated 1 out of 5 by from Turbotax is the worst tax preparation software 23' Turbotax will charge flat fees for the stupidest reasons imaginable. I had 1 stock transaction with a net gain of 12.85 and Turbotax REQUIRED an 85 dollar upgrade to their premium service to even allow me to file. This is just one of many examples, their software is predatory and begs you to upgrade to a handful of their extra services, most of which don't apply to most people. I will never be filing with turbotax again after this year. Freetaxusa is a much better reasonably priced alternative that I would recommend anyone reading this look at.
Date published: 2023-02-25
Rated 2 out of 5 by from There was a bug in the software that cost me hours A bug in the software caused it to send me in a loop that I could not get past. I spent at least 3 hours on the phone over 2 days, talking to 2 reps. They couldn't solve the loop. I was able to get past it but the button that started the loop always said it needed review.
Date published: 2023-02-25
Rated 5 out of 5 by from Love TT EAsy to use; very complete in questions posed; good response
Date published: 2023-02-25
Rated 4 out of 5 by from Almost 3 hours to complete. Not bad. Quicker than going to a tax person. A little confusing in some sections but overall, fairly easy.
Date published: 2023-02-25
Rated 1 out of 5 by from Turbo Tax This year turbo tax was so complicated. Not like it was in the past. It took 3x's as long to fill out as last year. Will be looking at simplier tax product for next year.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4815