TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Signing in is a nightmare! I have used Turbo Tax for over 20 years and each year it becomes more annoying to use. This year: 1. Each time I singed in, even if I had just timed out while looking for documents, I had to request a verification code by e-mail or fill in a long list of personal information (which didn't work because I have an overseas address). I could not find a "remember this computer" or other way to avoid this burdensome sign-in process. 2. Only 1 of my investment accounts imported, the rest had to be manually inputted. 3. Some of the information which used to carry forward from previous years did not carry forward this year including 1099-R and 1099-Div. 4. I received WAY to many reminders to get started, log back in or file, starting long before much of the required information was available. In past years I have automatically used Turbo Tax, but next year will definitely look at alternatives.
Date published: 2022-03-12
Rated 5 out of 5 by from Great experience it was an easy experience and straight to the point.
Date published: 2022-03-12
Rated 5 out of 5 by from Great customer service I took a while to get back to my tax person but she was very kind, helpful, and told me it was no rush.
Date published: 2022-03-12
Rated 5 out of 5 by from I do it each year! It's simple and easy to follow! Like having your own tax preparer working in front of you!
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax for Business was very Good I was able to complete my S-Corp Tax Return without any problems. I have been a long time user of Turbo Tax and will continue to use this software to do my tax returns.
Date published: 2022-03-12
Rated 5 out of 5 by from Awesome Very helpful I'm doing turbo tax for everyone that asks me to do their taxes
Date published: 2022-03-12
Rated 5 out of 5 by from Pretty Straight forward I've been using Turbo tax for quite a few years. I am an independant contractor, Lyft driver and instagarter. I received Health insurance through the Marketplace and Turbo tax assisted with all of that. I take care of folks in my home and their were even credits for that. It's really quite simple IF you know what your reading, AND if you don't there question marks to click to "kearn more", it's just very satisfying to do it myself. It's 2am in the morning, lol, this is the ONLY time I had.....
Date published: 2022-03-12
Rated 5 out of 5 by from Amazing Thank you for the prompt service I have been receiving for years.
Date published: 2022-03-12
Rated 5 out of 5 by from Great Its was alright for the most part it took a lot longer then i had hoped.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax Is Awesome I thoroughly enjoy using Turbo Tax. It makes the whole process simple and understanding. I didn't think I could complete processing my tax return, but I felt at ease using Turbo Tax. The step-by-step instructions and explanations made it soo easy to process. Thank you.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4813
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Signing in is a nightmare! I have used Turbo Tax for over 20 years and each year it becomes more annoying to use. This year: 1. Each time I singed in, even if I had just timed out while looking for documents, I had to request a verification code by e-mail or fill in a long list of personal information (which didn't work because I have an overseas address). I could not find a "remember this computer" or other way to avoid this burdensome sign-in process. 2. Only 1 of my investment accounts imported, the rest had to be manually inputted. 3. Some of the information which used to carry forward from previous years did not carry forward this year including 1099-R and 1099-Div. 4. I received WAY to many reminders to get started, log back in or file, starting long before much of the required information was available. In past years I have automatically used Turbo Tax, but next year will definitely look at alternatives.
Date published: 2022-03-12
Rated 5 out of 5 by from Great experience it was an easy experience and straight to the point.
Date published: 2022-03-12
Rated 5 out of 5 by from Great customer service I took a while to get back to my tax person but she was very kind, helpful, and told me it was no rush.
Date published: 2022-03-12
Rated 5 out of 5 by from I do it each year! It's simple and easy to follow! Like having your own tax preparer working in front of you!
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax for Business was very Good I was able to complete my S-Corp Tax Return without any problems. I have been a long time user of Turbo Tax and will continue to use this software to do my tax returns.
Date published: 2022-03-12
Rated 5 out of 5 by from Awesome Very helpful I'm doing turbo tax for everyone that asks me to do their taxes
Date published: 2022-03-12
Rated 5 out of 5 by from Pretty Straight forward I've been using Turbo tax for quite a few years. I am an independant contractor, Lyft driver and instagarter. I received Health insurance through the Marketplace and Turbo tax assisted with all of that. I take care of folks in my home and their were even credits for that. It's really quite simple IF you know what your reading, AND if you don't there question marks to click to "kearn more", it's just very satisfying to do it myself. It's 2am in the morning, lol, this is the ONLY time I had.....
Date published: 2022-03-12
Rated 5 out of 5 by from Amazing Thank you for the prompt service I have been receiving for years.
Date published: 2022-03-12
Rated 5 out of 5 by from Great Its was alright for the most part it took a lot longer then i had hoped.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax Is Awesome I thoroughly enjoy using Turbo Tax. It makes the whole process simple and understanding. I didn't think I could complete processing my tax return, but I felt at ease using Turbo Tax. The step-by-step instructions and explanations made it soo easy to process. Thank you.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4813