TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from great experience great experience good products just what i needed easy to use
Date published: 2021-03-28
Rated 2 out of 5 by from From AWESOME to GONE AWRY--AT END! The discount ENDED on the 27th of April...so I hurried through only to find my AWESOME experience gone awry! 1: It was WAY to time-consuming...expected NOT to have to go through so many sections that had NOTHING to do with me. This was unusual. 2: It stated that there was a way to NOT file my NYS taxes because Turbo Tax was still not fully compliant here and shared that it would be BEST if I waited and just filed the Federal tax return. (It also stated exactly how to do this...but I could NOT find the place that was instructed for me to go. After already paying for everything, it seemed I had to FILE both fed & state. UNHAPPY...What if I don't get the full STATE TAX benefits? And...how will I know?! SMH
Date published: 2021-03-28
Rated 2 out of 5 by from Needs a lot of work on the review features Very difficult to review the return. There are few links to data sources. And links from the tax forms to the tax form instructions and IRS publications are non-existent. All of that has to be manually referenced and even requires pulling from IRS.GOV.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax The product is awesome! I did not have to make contact with an agent. It was plain and simple.
Date published: 2021-03-28
Rated 5 out of 5 by from amazing So easy to use and all the help thats available makes it so a computer novice can even do it.
Date published: 2021-03-28
Rated 5 out of 5 by from Great and easy experience The process of filing was easy and the most user-friendly service for taxes that I have encountered.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbotax Always easy to file never have a problem. 4th year using them
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is excellent It guides you every step of the way. I will use it again next year!
Date published: 2021-03-28
Rated 5 out of 5 by from excellent perfect only took a short time and got the maximum refund
Date published: 2021-03-28
Rated 5 out of 5 by from great very easy to use first time too. very user friendly
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4811
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great experience great experience good products just what i needed easy to use
Date published: 2021-03-28
Rated 2 out of 5 by from From AWESOME to GONE AWRY--AT END! The discount ENDED on the 27th of April...so I hurried through only to find my AWESOME experience gone awry! 1: It was WAY to time-consuming...expected NOT to have to go through so many sections that had NOTHING to do with me. This was unusual. 2: It stated that there was a way to NOT file my NYS taxes because Turbo Tax was still not fully compliant here and shared that it would be BEST if I waited and just filed the Federal tax return. (It also stated exactly how to do this...but I could NOT find the place that was instructed for me to go. After already paying for everything, it seemed I had to FILE both fed & state. UNHAPPY...What if I don't get the full STATE TAX benefits? And...how will I know?! SMH
Date published: 2021-03-28
Rated 2 out of 5 by from Needs a lot of work on the review features Very difficult to review the return. There are few links to data sources. And links from the tax forms to the tax form instructions and IRS publications are non-existent. All of that has to be manually referenced and even requires pulling from IRS.GOV.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax The product is awesome! I did not have to make contact with an agent. It was plain and simple.
Date published: 2021-03-28
Rated 5 out of 5 by from amazing So easy to use and all the help thats available makes it so a computer novice can even do it.
Date published: 2021-03-28
Rated 5 out of 5 by from Great and easy experience The process of filing was easy and the most user-friendly service for taxes that I have encountered.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbotax Always easy to file never have a problem. 4th year using them
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is excellent It guides you every step of the way. I will use it again next year!
Date published: 2021-03-28
Rated 5 out of 5 by from excellent perfect only took a short time and got the maximum refund
Date published: 2021-03-28
Rated 5 out of 5 by from great very easy to use first time too. very user friendly
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4811