TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is Awesome We have used TurboTax for four years, and it is Awesome!
Date published: 2022-03-12
Rated 5 out of 5 by from Quick and easy The process was fast and easy, they were also communicative.
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo Tax used to be affordable for everyone. Now Turbo Tax charges for everything. Even for paying for Turbo Tax with your Federal Refund costs an extra $39. This specifically targets individuals who may not have $39 in their bank account and are forced to pay via their refund. Turbo Tax should consider who can afford to pay this fee and who can't. Even taxes, that are required by law to complete, are expensive now for everyone.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome You made it easy and good! I love it!!!!!!!!!!!!!!
Date published: 2022-03-11
Rated 4 out of 5 by from Excellent No Issues, Excellent Service. Very good communication.
Date published: 2022-03-11
Rated 5 out of 5 by from Appreciated at first i had to revisit a error but turbo tax made it very simple to fix the error without complications
Date published: 2022-03-11
Rated 5 out of 5 by from Satisfied Customer I have been a customer for 7 years and it has been easy each year
Date published: 2022-03-11
Rated 5 out of 5 by from Very Helpful, Slight Hiccups This was amazing and the live agent was very helpful!
Date published: 2022-03-11
Rated 4 out of 5 by from Good but unfounded errors Overall a great product. However, it made some unfounded errors. 1) Expect another W-2 for advance Social Security payments -- I had none and I also received this message in error previous years. 2) Schedule 8812: Advance payments received must be entered -- None of these either. 3) State Tax Refund Worksheet: Item Q line 2 should be entered -- I had already entered my state tax refund when prompted and TurboTax should have entered it where it belongs. 4) While entering one of the income items, the section went into a loop with no way to get out -- Help line advised to shutdown TurboTax and restart my computer, which worked.
Date published: 2022-03-11
Rated 5 out of 5 by from Way to go Fast quick and easy. The tax filing should be. I use TURBOTAX for the last 8 years
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4810
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Awesome We have used TurboTax for four years, and it is Awesome!
Date published: 2022-03-12
Rated 5 out of 5 by from Quick and easy The process was fast and easy, they were also communicative.
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo Tax used to be affordable for everyone. Now Turbo Tax charges for everything. Even for paying for Turbo Tax with your Federal Refund costs an extra $39. This specifically targets individuals who may not have $39 in their bank account and are forced to pay via their refund. Turbo Tax should consider who can afford to pay this fee and who can't. Even taxes, that are required by law to complete, are expensive now for everyone.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome You made it easy and good! I love it!!!!!!!!!!!!!!
Date published: 2022-03-11
Rated 4 out of 5 by from Excellent No Issues, Excellent Service. Very good communication.
Date published: 2022-03-11
Rated 5 out of 5 by from Appreciated at first i had to revisit a error but turbo tax made it very simple to fix the error without complications
Date published: 2022-03-11
Rated 5 out of 5 by from Satisfied Customer I have been a customer for 7 years and it has been easy each year
Date published: 2022-03-11
Rated 5 out of 5 by from Very Helpful, Slight Hiccups This was amazing and the live agent was very helpful!
Date published: 2022-03-11
Rated 4 out of 5 by from Good but unfounded errors Overall a great product. However, it made some unfounded errors. 1) Expect another W-2 for advance Social Security payments -- I had none and I also received this message in error previous years. 2) Schedule 8812: Advance payments received must be entered -- None of these either. 3) State Tax Refund Worksheet: Item Q line 2 should be entered -- I had already entered my state tax refund when prompted and TurboTax should have entered it where it belongs. 4) While entering one of the income items, the section went into a loop with no way to get out -- Help line advised to shutdown TurboTax and restart my computer, which worked.
Date published: 2022-03-11
Rated 5 out of 5 by from Way to go Fast quick and easy. The tax filing should be. I use TURBOTAX for the last 8 years
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4810