TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 2022 return I had questions about my credit for solar and got exactly what I needed.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is amazing great service very explanatory, helped every step of the way we were never stuck.
Date published: 2023-03-31
Rated 4 out of 5 by from TurboTax is the way to file your taxes! Always easy to use! Great explanations when I have questions. I have been using Turbotax for 8+ years.
Date published: 2023-03-31
Rated 5 out of 5 by from STEP BY STEP Was nervous about doing my own taxes but this website helps you every step of the way.
Date published: 2023-03-31
Rated 5 out of 5 by from GREAT GREAT ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax great! Very easy to use. Great program! I will use again!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is great It was great.. It was easy and i was walked trhough it great.
Date published: 2023-03-31
Rated 5 out of 5 by from Great Made things really easy for filing my taxes, with 1099s.
Date published: 2023-03-31
Rated 4 out of 5 by from A few complaints/changes, but overall good There are a couple of things that I think would be helpful: 1) Bring back the Forms view! Then you can see what you are filling out and where all of these questions refer and where they fit back into your form 1040. 2)Health Insurance Premium deduction instructions are unclear: I purchased HI through a state exchange and received an Advance Premium Tax Credit (APTC), but also paid a significant portion of my premium out of pocket, so is the portion that I paid out of pocket deductible? And while the instructions say you can't deduct HI if you get a form 1095-A, the turtobtax blog page https://blog.turbotax.intuit.com/health-care/when-can-you-claim-a-tax-deduction-for-health-insurance-17419/ says "If you received a subsidy or premium tax credit to purchase a health insurance plan in the Health Insurance Marketplace, any advanced-payment subsidy that lowered the cost of your health insurance premiums cannot be claimed as a deduction. However, the money you paid out of your own pocket for your premiums MIGHT be tax deductible." This last sentence makes things pretty confusing (key word "MIGHT") and there is no further explanation of when you can/can't deduct your premiums! It seems equally probable that the premium I paid out of pocket could be deductible, or alternatively that Form 8962 and 1095-A calculate that for me and I can't deduct those premiums. So which is it? After a lot a research and finally calling TurboTax support and going through form 8962, I determined that 8962 figures your tax credit and I can't additionally/separately deduct my out-of-pocket HI premium. The TT product support agent (not TT "Tax Expert") was helpful, but we had to spend over an hour together tracking it down beyond the 5 hrs I had already spent. I find the lack of clarity and examples from TT to be a significant oversight. Being able to see forms view would have been helpful in figuring this out on my own (See comment 1). 3) TT is expensive relative to other programs, but I have kept using it for sake of continuity since I have used it past several years. 4) Nevertheless, overall TT is pretty easy to use and the big plus is that I get to import all of my information from my bank account, saves a lot of time. and yes they do get the math right.
Date published: 2023-03-31
Rated 5 out of 5 by from easy and accurate confidence that all is ok, with all that's going on because of Ian its nice to have turbo tax
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4808
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 return I had questions about my credit for solar and got exactly what I needed.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is amazing great service very explanatory, helped every step of the way we were never stuck.
Date published: 2023-03-31
Rated 4 out of 5 by from TurboTax is the way to file your taxes! Always easy to use! Great explanations when I have questions. I have been using Turbotax for 8+ years.
Date published: 2023-03-31
Rated 5 out of 5 by from STEP BY STEP Was nervous about doing my own taxes but this website helps you every step of the way.
Date published: 2023-03-31
Rated 5 out of 5 by from GREAT GREAT ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax great! Very easy to use. Great program! I will use again!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is great It was great.. It was easy and i was walked trhough it great.
Date published: 2023-03-31
Rated 5 out of 5 by from Great Made things really easy for filing my taxes, with 1099s.
Date published: 2023-03-31
Rated 4 out of 5 by from A few complaints/changes, but overall good There are a couple of things that I think would be helpful: 1) Bring back the Forms view! Then you can see what you are filling out and where all of these questions refer and where they fit back into your form 1040. 2)Health Insurance Premium deduction instructions are unclear: I purchased HI through a state exchange and received an Advance Premium Tax Credit (APTC), but also paid a significant portion of my premium out of pocket, so is the portion that I paid out of pocket deductible? And while the instructions say you can't deduct HI if you get a form 1095-A, the turtobtax blog page https://blog.turbotax.intuit.com/health-care/when-can-you-claim-a-tax-deduction-for-health-insurance-17419/ says "If you received a subsidy or premium tax credit to purchase a health insurance plan in the Health Insurance Marketplace, any advanced-payment subsidy that lowered the cost of your health insurance premiums cannot be claimed as a deduction. However, the money you paid out of your own pocket for your premiums MIGHT be tax deductible." This last sentence makes things pretty confusing (key word "MIGHT") and there is no further explanation of when you can/can't deduct your premiums! It seems equally probable that the premium I paid out of pocket could be deductible, or alternatively that Form 8962 and 1095-A calculate that for me and I can't deduct those premiums. So which is it? After a lot a research and finally calling TurboTax support and going through form 8962, I determined that 8962 figures your tax credit and I can't additionally/separately deduct my out-of-pocket HI premium. The TT product support agent (not TT "Tax Expert") was helpful, but we had to spend over an hour together tracking it down beyond the 5 hrs I had already spent. I find the lack of clarity and examples from TT to be a significant oversight. Being able to see forms view would have been helpful in figuring this out on my own (See comment 1). 3) TT is expensive relative to other programs, but I have kept using it for sake of continuity since I have used it past several years. 4) Nevertheless, overall TT is pretty easy to use and the big plus is that I get to import all of my information from my bank account, saves a lot of time. and yes they do get the math right.
Date published: 2023-03-31
Rated 5 out of 5 by from easy and accurate confidence that all is ok, with all that's going on because of Ian its nice to have turbo tax
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4808