TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great Experience My experience was great. Both Shelene and John, the experts, were great. The various steps were a little tedious but helped a lot to maneuver me throughout the entire process. In fact, albeit tedious, the process was much better compared to prior years. It is obvious that TurboTax put a lot of careful thought into its updated process.
Date published: 2021-03-30
Rated 5 out of 5 by from great good time saver will do it next year. thanyou for your time
Date published: 2021-03-30
Rated 5 out of 5 by from Great Product I had a great experience with Turbo Tax this year just like every other year.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo tax will provide the help you need. I had to call several times because 2020 was a confusing year with changes to the tax rules. I had some problems with a back door ROTH IRA that caused a lot of confusion.
Date published: 2021-03-30
Rated 5 out of 5 by from Awesome Its Great. It was nice to have an easy to use system.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax Free File was fast and easy! The free file format was easy to use. The process was super fast!
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax is superb! I initially tried FreeFile. This app was so easy to use and the instructions were clear and direct. Your agent Tom from Oregon helped uncover a program glitch affecting MA filers who have State Pension income. He worked with me and others at Turbo Tax over a 2-day period to correct the problem so my return could be completed and filed. He was very patient and please to work with. He exceeded all expectations! However, this glitch needs to be addressed at another level to eliminate the problem for all other users. Otherwise, a great program. I tried to file with FreeFile, but that turned into a nightmare because I had to type in all my W-2 and 1099R data manually. I liked that your program allowed me to scan the forms on my desktop and click/drag them into your files. Easy-Peasy!!! Thanks so much!!!
Date published: 2021-03-30
Rated 5 out of 5 by from Great product It was simple to use. Very user friendly and detailed.
Date published: 2021-03-30
Rated 5 out of 5 by from Great Service If you can follow prompts you can do your Taxes they make it easy
Date published: 2021-03-30
Rated 5 out of 5 by from Always up tp date Have been using Turbo Tax for about 12 years now. Tried others but I think this is the easiest to use.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4807
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Experience My experience was great. Both Shelene and John, the experts, were great. The various steps were a little tedious but helped a lot to maneuver me throughout the entire process. In fact, albeit tedious, the process was much better compared to prior years. It is obvious that TurboTax put a lot of careful thought into its updated process.
Date published: 2021-03-30
Rated 5 out of 5 by from great good time saver will do it next year. thanyou for your time
Date published: 2021-03-30
Rated 5 out of 5 by from Great Product I had a great experience with Turbo Tax this year just like every other year.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo tax will provide the help you need. I had to call several times because 2020 was a confusing year with changes to the tax rules. I had some problems with a back door ROTH IRA that caused a lot of confusion.
Date published: 2021-03-30
Rated 5 out of 5 by from Awesome Its Great. It was nice to have an easy to use system.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax Free File was fast and easy! The free file format was easy to use. The process was super fast!
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax is superb! I initially tried FreeFile. This app was so easy to use and the instructions were clear and direct. Your agent Tom from Oregon helped uncover a program glitch affecting MA filers who have State Pension income. He worked with me and others at Turbo Tax over a 2-day period to correct the problem so my return could be completed and filed. He was very patient and please to work with. He exceeded all expectations! However, this glitch needs to be addressed at another level to eliminate the problem for all other users. Otherwise, a great program. I tried to file with FreeFile, but that turned into a nightmare because I had to type in all my W-2 and 1099R data manually. I liked that your program allowed me to scan the forms on my desktop and click/drag them into your files. Easy-Peasy!!! Thanks so much!!!
Date published: 2021-03-30
Rated 5 out of 5 by from Great product It was simple to use. Very user friendly and detailed.
Date published: 2021-03-30
Rated 5 out of 5 by from Great Service If you can follow prompts you can do your Taxes they make it easy
Date published: 2021-03-30
Rated 5 out of 5 by from Always up tp date Have been using Turbo Tax for about 12 years now. Tried others but I think this is the easiest to use.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4807