TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo crashed and burned I have been using Turbo Tax for years. Though some of the questions have been simplified, I was not satisfied with my experience this year. Information was not carried over and asked for multiple times. I had to justify why I was looking up a piece of information from last year's return that should have been provided. The process would be easier and quicker with less distracting information. The cost has gone up dramatically with no added benefits. This may be our last year using Turbo Tax.
Date published: 2023-04-04
Rated 5 out of 5 by from Feeling secure and confident The online help call backs are within a reasonable time. All 3 phone associates were calm, through, and knowledgeable. They made sure that every question or doubt was answered. I will continue to file with Turbotax.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax is the best TurboTax has been my go to for taxes for 8 years now. I have used others and TurboTax is the easiest to use. Will not change
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is awesome Very easy and self explanatory. Gives great step by step instructions.
Date published: 2023-04-04
Rated 5 out of 5 by from Very good tool for filing Great experience ! Each time I use Turbo Tax, it become easier to use.
Date published: 2023-04-04
Rated 4 out of 5 by from Expensive Very helpful advisors but for the advice provided it’s very expensive
Date published: 2023-04-04
Rated 5 out of 5 by from Easy and reliable Walks you through every step and is easy to follow along. Highly recommend!
Date published: 2023-04-04
Rated 4 out of 5 by from great experience overall learned a lot during the process and TT made it really easy
Date published: 2023-04-04
Rated 5 out of 5 by from I love T T Great experience I had one issue but it got solved
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. The live agent I spoke to was also extremely helpful and enabled me to answer questions with ease.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo crashed and burned I have been using Turbo Tax for years. Though some of the questions have been simplified, I was not satisfied with my experience this year. Information was not carried over and asked for multiple times. I had to justify why I was looking up a piece of information from last year's return that should have been provided. The process would be easier and quicker with less distracting information. The cost has gone up dramatically with no added benefits. This may be our last year using Turbo Tax.
Date published: 2023-04-04
Rated 5 out of 5 by from Feeling secure and confident The online help call backs are within a reasonable time. All 3 phone associates were calm, through, and knowledgeable. They made sure that every question or doubt was answered. I will continue to file with Turbotax.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax is the best TurboTax has been my go to for taxes for 8 years now. I have used others and TurboTax is the easiest to use. Will not change
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is awesome Very easy and self explanatory. Gives great step by step instructions.
Date published: 2023-04-04
Rated 5 out of 5 by from Very good tool for filing Great experience ! Each time I use Turbo Tax, it become easier to use.
Date published: 2023-04-04
Rated 4 out of 5 by from Expensive Very helpful advisors but for the advice provided it’s very expensive
Date published: 2023-04-04
Rated 5 out of 5 by from Easy and reliable Walks you through every step and is easy to follow along. Highly recommend!
Date published: 2023-04-04
Rated 4 out of 5 by from great experience overall learned a lot during the process and TT made it really easy
Date published: 2023-04-04
Rated 5 out of 5 by from I love T T Great experience I had one issue but it got solved
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. The live agent I spoke to was also extremely helpful and enabled me to answer questions with ease.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4806