TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from very easy to use. very easy to use been using for years has not done me wrong yet.
Date published: 2023-04-19
Rated 1 out of 5 by from Nothing but nagging to pay for more expensive tier Get ready to see page after page of telling you that you need to upgrade to something several times the price of what you need because that's what you get.
Date published: 2023-04-19
Rated 1 out of 5 by from Forces you into a Product & you cant switch Turbo tax pigeon holes you into using a more expensive product. Even after you decide you dont need the product anymore, it doesnt allow you select a cheaper product. Purposefully trying to gouge its consumer for money
Date published: 2023-04-19
Rated 3 out of 5 by from Unhappy Paid for live help. no one called me back when i didnt get the auto response to my question
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax has improved understood why everything was the way it was generally, the tips and the reasons in every section was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turotax TurboTax was Very easy to use and understand. it was pretty self explanatory.
Date published: 2023-04-19
Rated 1 out of 5 by from Bugs in "Business" Led to Missed Filing Deadline Quickzoom??? Took me days to figure this out. The fatal flaw? The B/R form would NOT accept 100% to one trust beneficiary, and WOULD NOT let me file. I finally fudged by entering 99.999 percent, which it accepted. I filed at 5 minutes past midnight as a result of this bug. TurboTax, I think you owe me any penalty fees!!!
Date published: 2023-04-19
Rated 2 out of 5 by from Stick to the free service I did not want to do the turbo tax live feature but i ended up here and could not get back to the normal service. The turbotax live didn't provide anything special to help me complete my taxes. My refund was only $43 but now I owe turbo tax $200+ . Not cool.
Date published: 2023-04-19
Rated 1 out of 5 by from absolutely terrible would rather pay 5x as much for an alternative service
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes tax easy I've used Turbo Tax for years and it makes completing our taxes as easy as it can be.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy to use. very easy to use been using for years has not done me wrong yet.
Date published: 2023-04-19
Rated 1 out of 5 by from Nothing but nagging to pay for more expensive tier Get ready to see page after page of telling you that you need to upgrade to something several times the price of what you need because that's what you get.
Date published: 2023-04-19
Rated 1 out of 5 by from Forces you into a Product & you cant switch Turbo tax pigeon holes you into using a more expensive product. Even after you decide you dont need the product anymore, it doesnt allow you select a cheaper product. Purposefully trying to gouge its consumer for money
Date published: 2023-04-19
Rated 3 out of 5 by from Unhappy Paid for live help. no one called me back when i didnt get the auto response to my question
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax has improved understood why everything was the way it was generally, the tips and the reasons in every section was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turotax TurboTax was Very easy to use and understand. it was pretty self explanatory.
Date published: 2023-04-19
Rated 1 out of 5 by from Bugs in "Business" Led to Missed Filing Deadline Quickzoom??? Took me days to figure this out. The fatal flaw? The B/R form would NOT accept 100% to one trust beneficiary, and WOULD NOT let me file. I finally fudged by entering 99.999 percent, which it accepted. I filed at 5 minutes past midnight as a result of this bug. TurboTax, I think you owe me any penalty fees!!!
Date published: 2023-04-19
Rated 2 out of 5 by from Stick to the free service I did not want to do the turbo tax live feature but i ended up here and could not get back to the normal service. The turbotax live didn't provide anything special to help me complete my taxes. My refund was only $43 but now I owe turbo tax $200+ . Not cool.
Date published: 2023-04-19
Rated 1 out of 5 by from absolutely terrible would rather pay 5x as much for an alternative service
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes tax easy I've used Turbo Tax for years and it makes completing our taxes as easy as it can be.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 481