TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from It’s helpful It’s helpful But can be a little confusing. That’s why it’s nice to have the life help
Date published: 2022-03-15
Rated 5 out of 5 by from EASY TO FILE !!!! After using Tax professionals years ago, I was told by a IRS auditor that the she uses Turbo Tax . It is the perfect low cost way to file. The step by step guidance makes it so quick and easy!
Date published: 2022-03-15
Rated 3 out of 5 by from OK - hard to navigate Need more control over the categories. I don't like your defaults. Need to provide direct mapping from quick books accounts - ie I get to tell quickbooks that shipping, postage, expedited deliveries all belong in the shipping category for taxes.
Date published: 2022-03-15
Rated 3 out of 5 by from Excessive charge for adding one State I'm a long term TurboTax customer, and every year up till this one I've purchased the Delux "Federal +1State" version which typically costs $10 more than Federal only. This year we are spending the winter in Florida, and they only had the "Delux-Federal only" version at Costco. Intuit then charged me $45 to add 1 state. I may consider trying a competitor next tax year.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy to use and explanations are spot on! This is my third year using Turbo Tax and I will continue using in the future. Instructions are easily followed and recommendations helpful.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax Works Been using Turbotax for both my personal and business returns for many years, It gets the job done. All that is required is that I kept good records - I use Quickbooks and Quicken.
Date published: 2022-03-15
Rated 5 out of 5 by from Easier to Use This year's return was easier to use for me. I have been using for over 10 years and I didn't have any surprises. Hopefully, my tax returns will be easier to do as well in the future.
Date published: 2022-03-15
Rated 5 out of 5 by from Love Turbo Tax Super easy and fast. Would highly recommend! Thanks
Date published: 2022-03-15
Rated 5 out of 5 by from Terrific! Easy, required significant support and it was outstanding!
Date published: 2022-03-15
Rated 5 out of 5 by from Leaydis is the best Excellent service , helpful service , very professional
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4800
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It’s helpful It’s helpful But can be a little confusing. That’s why it’s nice to have the life help
Date published: 2022-03-15
Rated 5 out of 5 by from EASY TO FILE !!!! After using Tax professionals years ago, I was told by a IRS auditor that the she uses Turbo Tax . It is the perfect low cost way to file. The step by step guidance makes it so quick and easy!
Date published: 2022-03-15
Rated 3 out of 5 by from OK - hard to navigate Need more control over the categories. I don't like your defaults. Need to provide direct mapping from quick books accounts - ie I get to tell quickbooks that shipping, postage, expedited deliveries all belong in the shipping category for taxes.
Date published: 2022-03-15
Rated 3 out of 5 by from Excessive charge for adding one State I'm a long term TurboTax customer, and every year up till this one I've purchased the Delux "Federal +1State" version which typically costs $10 more than Federal only. This year we are spending the winter in Florida, and they only had the "Delux-Federal only" version at Costco. Intuit then charged me $45 to add 1 state. I may consider trying a competitor next tax year.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy to use and explanations are spot on! This is my third year using Turbo Tax and I will continue using in the future. Instructions are easily followed and recommendations helpful.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax Works Been using Turbotax for both my personal and business returns for many years, It gets the job done. All that is required is that I kept good records - I use Quickbooks and Quicken.
Date published: 2022-03-15
Rated 5 out of 5 by from Easier to Use This year's return was easier to use for me. I have been using for over 10 years and I didn't have any surprises. Hopefully, my tax returns will be easier to do as well in the future.
Date published: 2022-03-15
Rated 5 out of 5 by from Love Turbo Tax Super easy and fast. Would highly recommend! Thanks
Date published: 2022-03-15
Rated 5 out of 5 by from Terrific! Easy, required significant support and it was outstanding!
Date published: 2022-03-15
Rated 5 out of 5 by from Leaydis is the best Excellent service , helpful service , very professional
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4800