TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from turbo tax is easy to use and helpful this is my first time filing my taxes and it was easy because of turbotax
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax Review I have been using Turbo Tax for years and it is always a good and seamless experience. The software application is always up to date with new features as well as the new tax laws. I actually used the chat feature for the first time to ask a question and the representative was very professional and helpful in answering my question.
Date published: 2021-03-31
Rated 5 out of 5 by from AWESOME IT WAS EASY FAST AND GREAT THANKS SO MUCH FOR MAKING IT THIS EASY
Date published: 2021-03-31
Rated 4 out of 5 by from Good There is always room for improvement. Make more computer friendly.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is easy to use and logically ordered. I had to engage with two different consultants while completing my taxes, both were incredibly knowledgeable and patient! They really took the stress out of preparation.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax was Easy Turbo Tax made it easy to file my taxes. I use them every year.
Date published: 2021-03-31
Rated 5 out of 5 by from Simple and Awesome! Great and easy experience! Very easy to figure out as a first time user
Date published: 2021-03-31
Rated 5 out of 5 by from I love TurboTax so much. Very intuitive and straight forward. I really love TurboTax alot.
Date published: 2021-03-31
Rated 5 out of 5 by from It was great to talk to an expert when I got stuck It was very nice to talk on the phone with a tax expert when I got stuck on a difficult portion of my taxes. Rather than struggle for 2 hours on a tough area of my tax return, I would just request a call from a tax expert to quickly guide me through the process. 98% of the tax experts that I talked to were easy to talk to and I had full confidence in. There were two tax advisors that were a little confusing to me, but a vast majority were absolute pros. I'm glad I had the Turbo Tax live version available to me this year, because for the first time in my life, I do not think I could have done my taxes on my own this year.
Date published: 2021-03-31
Rated 2 out of 5 by from I cried! I wish that TurboTax used the same lingo as the actual tax forms or QuickBooks. My partners and I were all so confused and frustrated. It took us a few weeks to get everything in while having to learn new lingo! It was a mess. We hope that next year will go much better now that we have all the lingos written down.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4800
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is easy to use and helpful this is my first time filing my taxes and it was easy because of turbotax
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax Review I have been using Turbo Tax for years and it is always a good and seamless experience. The software application is always up to date with new features as well as the new tax laws. I actually used the chat feature for the first time to ask a question and the representative was very professional and helpful in answering my question.
Date published: 2021-03-31
Rated 5 out of 5 by from AWESOME IT WAS EASY FAST AND GREAT THANKS SO MUCH FOR MAKING IT THIS EASY
Date published: 2021-03-31
Rated 4 out of 5 by from Good There is always room for improvement. Make more computer friendly.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is easy to use and logically ordered. I had to engage with two different consultants while completing my taxes, both were incredibly knowledgeable and patient! They really took the stress out of preparation.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax was Easy Turbo Tax made it easy to file my taxes. I use them every year.
Date published: 2021-03-31
Rated 5 out of 5 by from Simple and Awesome! Great and easy experience! Very easy to figure out as a first time user
Date published: 2021-03-31
Rated 5 out of 5 by from I love TurboTax so much. Very intuitive and straight forward. I really love TurboTax alot.
Date published: 2021-03-31
Rated 5 out of 5 by from It was great to talk to an expert when I got stuck It was very nice to talk on the phone with a tax expert when I got stuck on a difficult portion of my taxes. Rather than struggle for 2 hours on a tough area of my tax return, I would just request a call from a tax expert to quickly guide me through the process. 98% of the tax experts that I talked to were easy to talk to and I had full confidence in. There were two tax advisors that were a little confusing to me, but a vast majority were absolute pros. I'm glad I had the Turbo Tax live version available to me this year, because for the first time in my life, I do not think I could have done my taxes on my own this year.
Date published: 2021-03-31
Rated 2 out of 5 by from I cried! I wish that TurboTax used the same lingo as the actual tax forms or QuickBooks. My partners and I were all so confused and frustrated. It took us a few weeks to get everything in while having to learn new lingo! It was a mess. We hope that next year will go much better now that we have all the lingos written down.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4800