TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is great! Fantastic User Interface and helpful tips! Like the ease of use.
Date published: 2022-03-12
Rated 5 out of 5 by from great service it was easy to follow and I was able to do everything as instructed
Date published: 2022-03-12
Rated 2 out of 5 by from marginal I was delayed by over one month with filing my returns and I was due a significant refund. Why? Because Turbo Tax did not have an updated form for the alternative tax credit for electric cars even though the updated form was available on the IRS website. Guessing TT did not hire enough staff to update forms so I could not access the correct form or e-file until 3/12!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax Home and Business is awesome It is very easy to use, it has great graphic interaction tools.
Date published: 2022-03-12
Rated 5 out of 5 by from Great easy It was easy to use and very friendly i learned alot about taxes
Date published: 2022-03-12
Rated 4 out of 5 by from Payment screen is too large The buttons at the bottom of the 'pay with a credit card' for state filing fee only show the top of a blue line. I had to guess that was a button
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is a great help used turbo tax every year for 3 years to file taxes. used turbo tax help this year and my agent was amazing!!
Date published: 2022-03-12
Rated 3 out of 5 by from Same email verification error as last year. It is time for me to find another tax prep service as the technical issues on email verification continued for the 2nd year. Too much money to have to spend 45 minutes trouble shooting with a Turbo Tax rep. Send me a partial refund of my fees!
Date published: 2022-03-12
Rated 3 out of 5 by from Glitch The Illinois State Tax product has a defect and I can't figure out how to get to someone at Turbo Tax to resolve it. On the State Credits form for Property Tax credit the instruction asks to compare values on two lines and use the smaller of the two. Both are positive numbers but the software entered 0. As a result I can't get credit for my property taxes making my total tax due over $500 too high.
Date published: 2022-03-12
Rated 5 out of 5 by from Always great Used Turbo for years. Always had good results. Easy to use for old man like me.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4798
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! Fantastic User Interface and helpful tips! Like the ease of use.
Date published: 2022-03-12
Rated 5 out of 5 by from great service it was easy to follow and I was able to do everything as instructed
Date published: 2022-03-12
Rated 2 out of 5 by from marginal I was delayed by over one month with filing my returns and I was due a significant refund. Why? Because Turbo Tax did not have an updated form for the alternative tax credit for electric cars even though the updated form was available on the IRS website. Guessing TT did not hire enough staff to update forms so I could not access the correct form or e-file until 3/12!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax Home and Business is awesome It is very easy to use, it has great graphic interaction tools.
Date published: 2022-03-12
Rated 5 out of 5 by from Great easy It was easy to use and very friendly i learned alot about taxes
Date published: 2022-03-12
Rated 4 out of 5 by from Payment screen is too large The buttons at the bottom of the 'pay with a credit card' for state filing fee only show the top of a blue line. I had to guess that was a button
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is a great help used turbo tax every year for 3 years to file taxes. used turbo tax help this year and my agent was amazing!!
Date published: 2022-03-12
Rated 3 out of 5 by from Same email verification error as last year. It is time for me to find another tax prep service as the technical issues on email verification continued for the 2nd year. Too much money to have to spend 45 minutes trouble shooting with a Turbo Tax rep. Send me a partial refund of my fees!
Date published: 2022-03-12
Rated 3 out of 5 by from Glitch The Illinois State Tax product has a defect and I can't figure out how to get to someone at Turbo Tax to resolve it. On the State Credits form for Property Tax credit the instruction asks to compare values on two lines and use the smaller of the two. Both are positive numbers but the software entered 0. As a result I can't get credit for my property taxes making my total tax due over $500 too high.
Date published: 2022-03-12
Rated 5 out of 5 by from Always great Used Turbo for years. Always had good results. Easy to use for old man like me.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4798