TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent and easy tool Very intuitive and helps me do my taxes each year. Customer service, Mellisa, was also very friendly, genuine and helpful
Date published: 2023-04-01
Rated 2 out of 5 by from turbotax is too expensive the fees have increased in past years and its absurd now, $39 just to pay turbotax with my federal refund?? insane.
Date published: 2023-04-01
Rated 4 out of 5 by from Fine product I use every year Not much else to say. I use it every year so its got to be pretty good. I'm critical and almost never give anything a 100% rating. All products have some problems, but Turbo Tax is pretty good.
Date published: 2023-04-01
Rated 5 out of 5 by from Very Detailed, easy to navigate. Lots of forms yet simplified through this program. Recommend for all taxpayers.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax --- Great Tax Software I can't go by without TurboTax! TurboTax provides great relief on Tax Preparation and I appreciate it for those who produce it.
Date published: 2023-04-01
Rated 2 out of 5 by from Unhelpful interface Wastes time asking to fill in information only to tell you that whatever it is asking doesn't apply to you. These are questions it could have figured out beforehand (e.g., the fact that I live in Washington means I don't have a state tax, max tax amount was too much for certain deductions). Every other screen is an up-sell for some other service. It's like suffering through spam.
Date published: 2023-04-01
Rated 1 out of 5 by from Turbotax Business Hell Turbo Tax Business is not easy to use and is not intuitive. Better go to an accountant. Turbo tax personal tax software is great. The business version is a nightmare.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is stress free! Turbo Tax is taxes for dummies. It is so easy peasy and takes all the stress out of preparing taxes.
Date published: 2023-04-01
Rated 3 out of 5 by from Easy to use I’ve used for several years. It’s pretty user friendly
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax Process is fairly simple. Charge for state forms is way too high. We have to use two forms and $59 for each form is exorbitant,
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4796
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent and easy tool Very intuitive and helps me do my taxes each year. Customer service, Mellisa, was also very friendly, genuine and helpful
Date published: 2023-04-01
Rated 2 out of 5 by from turbotax is too expensive the fees have increased in past years and its absurd now, $39 just to pay turbotax with my federal refund?? insane.
Date published: 2023-04-01
Rated 4 out of 5 by from Fine product I use every year Not much else to say. I use it every year so its got to be pretty good. I'm critical and almost never give anything a 100% rating. All products have some problems, but Turbo Tax is pretty good.
Date published: 2023-04-01
Rated 5 out of 5 by from Very Detailed, easy to navigate. Lots of forms yet simplified through this program. Recommend for all taxpayers.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax --- Great Tax Software I can't go by without TurboTax! TurboTax provides great relief on Tax Preparation and I appreciate it for those who produce it.
Date published: 2023-04-01
Rated 2 out of 5 by from Unhelpful interface Wastes time asking to fill in information only to tell you that whatever it is asking doesn't apply to you. These are questions it could have figured out beforehand (e.g., the fact that I live in Washington means I don't have a state tax, max tax amount was too much for certain deductions). Every other screen is an up-sell for some other service. It's like suffering through spam.
Date published: 2023-04-01
Rated 1 out of 5 by from Turbotax Business Hell Turbo Tax Business is not easy to use and is not intuitive. Better go to an accountant. Turbo tax personal tax software is great. The business version is a nightmare.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is stress free! Turbo Tax is taxes for dummies. It is so easy peasy and takes all the stress out of preparing taxes.
Date published: 2023-04-01
Rated 3 out of 5 by from Easy to use I’ve used for several years. It’s pretty user friendly
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax Process is fairly simple. Charge for state forms is way too high. We have to use two forms and $59 for each form is exorbitant,
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4796