TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax is #1 in my books. I needed help with this years taxes from Turbotax CPA. I didn't finish 2019 taxes and 2020 taxes was getting confused as was I. She help me finish and gave me instructions how to finish my 2019 taxes as well. These guys make you breath easy. I would recommend highly. The fees you pay out rank the fee you would pay to gather up all your stuff, drive to the cpa and sit for hours. I did sit for hours, but at home with my cup of coffee and interruptions that needed taken care of. So, Yes to TurboTax! They have been with me for years.
Date published: 2021-03-28
Rated 4 out of 5 by from Very easy to navigate and use A good platform to use with the exception of trying to get an answer on the $10,200 deduction. It took a lot of digging and research to determine if we were getting the correct information.
Date published: 2021-03-28
Rated 4 out of 5 by from okay I was able to complete most of it by myself as it is the same as last year....and the year before, etc. I was disappointed that I paid for an expert to help me on the schedule D for cashing out a mutual fund. She did not help me, yet I paid for it. I had to call another tax preparer in my area to help me complete it correctly. Wish I could get my money back for the 'extra help'. The system is easy to use and self explanatory.
Date published: 2021-03-28
Rated 5 out of 5 by from TURBO TAX excellent VERY EASY to understand, I recommended to everyone, any one can do this
Date published: 2021-03-28
Rated 5 out of 5 by from Excellent The instructions were fairly easy to follow. If I had questions I could talk to an agent and get a clear answer to my questions. Once I request help through the computer I was called back within a minute or two.
Date published: 2021-03-28
Rated 5 out of 5 by from Love it, it finds any problems and helps resolve Just Great all around, any problems that came up, Turbo tax gave me full explanations and always checked to be sure I entered all the info correctly.
Date published: 2021-03-28
Rated 5 out of 5 by from love it Very easy to understand and follow instructions. Even when confused added information is very helpful
Date published: 2021-03-28
Rated 5 out of 5 by from Excellent Its basically simple but some steps are difficult to understand at the first look.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is the Best Tax Software Love how easy and fast it is to prepare taxes! Info can automatically be uploaded from banks and other financial services. Deductions are easy to enter. All in all, you get the max tax refund you can get!
Date published: 2021-03-28
Rated 5 out of 5 by from turbotax always loved using this service, it is Convenient to use
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is #1 in my books. I needed help with this years taxes from Turbotax CPA. I didn't finish 2019 taxes and 2020 taxes was getting confused as was I. She help me finish and gave me instructions how to finish my 2019 taxes as well. These guys make you breath easy. I would recommend highly. The fees you pay out rank the fee you would pay to gather up all your stuff, drive to the cpa and sit for hours. I did sit for hours, but at home with my cup of coffee and interruptions that needed taken care of. So, Yes to TurboTax! They have been with me for years.
Date published: 2021-03-28
Rated 4 out of 5 by from Very easy to navigate and use A good platform to use with the exception of trying to get an answer on the $10,200 deduction. It took a lot of digging and research to determine if we were getting the correct information.
Date published: 2021-03-28
Rated 4 out of 5 by from okay I was able to complete most of it by myself as it is the same as last year....and the year before, etc. I was disappointed that I paid for an expert to help me on the schedule D for cashing out a mutual fund. She did not help me, yet I paid for it. I had to call another tax preparer in my area to help me complete it correctly. Wish I could get my money back for the 'extra help'. The system is easy to use and self explanatory.
Date published: 2021-03-28
Rated 5 out of 5 by from TURBO TAX excellent VERY EASY to understand, I recommended to everyone, any one can do this
Date published: 2021-03-28
Rated 5 out of 5 by from Excellent The instructions were fairly easy to follow. If I had questions I could talk to an agent and get a clear answer to my questions. Once I request help through the computer I was called back within a minute or two.
Date published: 2021-03-28
Rated 5 out of 5 by from Love it, it finds any problems and helps resolve Just Great all around, any problems that came up, Turbo tax gave me full explanations and always checked to be sure I entered all the info correctly.
Date published: 2021-03-28
Rated 5 out of 5 by from love it Very easy to understand and follow instructions. Even when confused added information is very helpful
Date published: 2021-03-28
Rated 5 out of 5 by from Excellent Its basically simple but some steps are difficult to understand at the first look.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is the Best Tax Software Love how easy and fast it is to prepare taxes! Info can automatically be uploaded from banks and other financial services. Deductions are easy to enter. All in all, you get the max tax refund you can get!
Date published: 2021-03-28
Rated 5 out of 5 by from turbotax always loved using this service, it is Convenient to use
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4787