TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Have felt it has been a good product to use Was assisted by "Alice". I would give her a 10 for her help.
Date published: 2022-03-10
Rated 5 out of 5 by from I will always use Turbo Tax it's so easy! I have been using Turbo Tax for a few years "free version": and it's great. I will pay to use it next year because I love the ease of use. Thank you Intuit! Richard B.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is great! The program worked just fine; no hitches or hang-ups. I have used it for years & am always happy.
Date published: 2022-03-10
Rated 3 out of 5 by from Customer support is sub-par to find hel I spent a lot of time trying to find someone to chat with or talk to in preparing my S-Corp with Turbo Tax Business. not many people familiar with Business version! I had received CA Relief Grant which is Federal Taxable and CA non-taxable. NOBODY could help me how to enter the date on Turbo Tax Business. I am quite sure my CA K-1s are wrong because of this. I may have ended up paying more personal taxes in CA than I should be. I am very disappointed. Also, at the very end I e-filed the Federal and CA tax returns However, there was NO to theas to why I didn't need to sign Form 8453-C before I e-files. With great trepidation I went ahead and e-filed CA and then I get instructions to sign FORM 8453-C AFTER I already e-filed telling me to send the sign and SEND the Form to "the Government". Right on top of FORM 8453-C it says DO NOT MAIL TO FTB. Where do I send the SIGNED Form? Not option given to me to upload it into your system at Turbo Tax.
Date published: 2022-03-10
Rated 5 out of 5 by from Super User Friendly I have been using TurboTax for years and every year it seems like filing gets easier and easier. I also appreciate the time and effort TurboTax puts into its user interface and overall design.
Date published: 2022-03-10
Rated 4 out of 5 by from Mostly excellent, could use more details Love how it imports info from previous year; saves lots of time. Overall flows very well, but the reconciliation section and the State (MA) part don't have great instructions -- lost some time making sense of stuff that's surely obvious to an accountant.
Date published: 2022-03-10
Rated 3 out of 5 by from Was a fan not so much this time Both products TurboTax business and personal gave me a hard time to install on my surface pro 8. In addition the touch screen feature did not work on either application
Date published: 2022-03-10
Rated 5 out of 5 by from Very Satisfied Very Satisfied with the whole process. Very satisfied
Date published: 2022-03-10
Rated 4 out of 5 by from Good Product One suggested improvement: When I hit "Back" button, sometimes my previous choices were removed by TurboTax, I had to reselect my choices, which means I had to re-read all the choices one more time. It would be nice if TurboTax kept my previous selection and let me decide if I want to change my selection.
Date published: 2022-03-10
Rated 5 out of 5 by from Best Ever !! I've never used a tax software that's easier & so user friendly for non-accountant type filers. As long as you have info required on hand, it's very easy to complete filing.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4785
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Have felt it has been a good product to use Was assisted by "Alice". I would give her a 10 for her help.
Date published: 2022-03-10
Rated 5 out of 5 by from I will always use Turbo Tax it's so easy! I have been using Turbo Tax for a few years "free version": and it's great. I will pay to use it next year because I love the ease of use. Thank you Intuit! Richard B.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is great! The program worked just fine; no hitches or hang-ups. I have used it for years & am always happy.
Date published: 2022-03-10
Rated 3 out of 5 by from Customer support is sub-par to find hel I spent a lot of time trying to find someone to chat with or talk to in preparing my S-Corp with Turbo Tax Business. not many people familiar with Business version! I had received CA Relief Grant which is Federal Taxable and CA non-taxable. NOBODY could help me how to enter the date on Turbo Tax Business. I am quite sure my CA K-1s are wrong because of this. I may have ended up paying more personal taxes in CA than I should be. I am very disappointed. Also, at the very end I e-filed the Federal and CA tax returns However, there was NO to theas to why I didn't need to sign Form 8453-C before I e-files. With great trepidation I went ahead and e-filed CA and then I get instructions to sign FORM 8453-C AFTER I already e-filed telling me to send the sign and SEND the Form to "the Government". Right on top of FORM 8453-C it says DO NOT MAIL TO FTB. Where do I send the SIGNED Form? Not option given to me to upload it into your system at Turbo Tax.
Date published: 2022-03-10
Rated 5 out of 5 by from Super User Friendly I have been using TurboTax for years and every year it seems like filing gets easier and easier. I also appreciate the time and effort TurboTax puts into its user interface and overall design.
Date published: 2022-03-10
Rated 4 out of 5 by from Mostly excellent, could use more details Love how it imports info from previous year; saves lots of time. Overall flows very well, but the reconciliation section and the State (MA) part don't have great instructions -- lost some time making sense of stuff that's surely obvious to an accountant.
Date published: 2022-03-10
Rated 3 out of 5 by from Was a fan not so much this time Both products TurboTax business and personal gave me a hard time to install on my surface pro 8. In addition the touch screen feature did not work on either application
Date published: 2022-03-10
Rated 5 out of 5 by from Very Satisfied Very Satisfied with the whole process. Very satisfied
Date published: 2022-03-10
Rated 4 out of 5 by from Good Product One suggested improvement: When I hit "Back" button, sometimes my previous choices were removed by TurboTax, I had to reselect my choices, which means I had to re-read all the choices one more time. It would be nice if TurboTax kept my previous selection and let me decide if I want to change my selection.
Date published: 2022-03-10
Rated 5 out of 5 by from Best Ever !! I've never used a tax software that's easier & so user friendly for non-accountant type filers. As long as you have info required on hand, it's very easy to complete filing.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4785