TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from 2553 attachment confusing TT required me to attached form 2553 to S corp filing. but I already filed my 2553 a long time ago and am an approved S corp. Also, there was no pop up to allow me to save the 2553 to the desktop and attach it, so I attached the one I filed back in Feb 2021.
Date published: 2022-03-08
Rated 1 out of 5 by from AVOID TURBO TAX One mistake and you get a huge bill from the IRS and TurboTax will just blink their eyes like they have no idea about taxes and guess what... they don't. They will ask you for more money to look into it.
Date published: 2022-03-08
Rated 5 out of 5 by from It’s amazing Turbo tax I have used for years I have had many difficult scenarios and Turbo Tax has really helped keep it simple! It walks you through everything!!
Date published: 2022-03-08
Rated 5 out of 5 by from Great chat feedback Had plenty of help and patience from chat consultants.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax Live Service was excellent! Using the TurboTax Live Service was SUPER convenient, quick, and I was able to get all my questions answered! My taxes were very complicated this year, so I opted not to do them myself. I always used TurboTax myself, however, when I was offered the ability to use the Live Service I decided to try it out. That was the best decision I made because the process was very seamless, intuitive, and I was able to upload all my documents very easily online. I was also paired with a very knowledgeable tax expert, Mary, who walked through every step and made sure that I had submitted all relevant documents. She also helped me maximize my return by pointing out areas that I had previously missed with deductions that I was eligible for. Mary was super patient and super helpful. I will never do my own taxes again! Thank you TurboTax Live Service!
Date published: 2022-03-08
Rated 3 out of 5 by from OK I HAD TROUBLE WITH DOWNLOADS AND I HAVE THREE E FILED RETURNS THAT HAVE NOT YET BEEN FUNDED INTO THEIR BANK
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is amazing I have had better luck with TurboTax than I do have with Tax prep
Date published: 2022-03-08
Rated 5 out of 5 by from Great Product This is a great product. I can't even think of the time it would take to complete my taxes by hand.
Date published: 2022-03-08
Rated 1 out of 5 by from software requirements I just paid to have my mac updated to Catalina 10.15.7 in order to used Turbo Tax only to find out that I will have to update again next year. I will find another way to do my taxes next year. Catalina 10.15.7 is less than 2 years old.
Date published: 2022-03-08
Rated 5 out of 5 by from It was excellent and simplistic. TurboTax directions were easy to follow and fairly simple.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4783
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2553 attachment confusing TT required me to attached form 2553 to S corp filing. but I already filed my 2553 a long time ago and am an approved S corp. Also, there was no pop up to allow me to save the 2553 to the desktop and attach it, so I attached the one I filed back in Feb 2021.
Date published: 2022-03-08
Rated 1 out of 5 by from AVOID TURBO TAX One mistake and you get a huge bill from the IRS and TurboTax will just blink their eyes like they have no idea about taxes and guess what... they don't. They will ask you for more money to look into it.
Date published: 2022-03-08
Rated 5 out of 5 by from It’s amazing Turbo tax I have used for years I have had many difficult scenarios and Turbo Tax has really helped keep it simple! It walks you through everything!!
Date published: 2022-03-08
Rated 5 out of 5 by from Great chat feedback Had plenty of help and patience from chat consultants.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax Live Service was excellent! Using the TurboTax Live Service was SUPER convenient, quick, and I was able to get all my questions answered! My taxes were very complicated this year, so I opted not to do them myself. I always used TurboTax myself, however, when I was offered the ability to use the Live Service I decided to try it out. That was the best decision I made because the process was very seamless, intuitive, and I was able to upload all my documents very easily online. I was also paired with a very knowledgeable tax expert, Mary, who walked through every step and made sure that I had submitted all relevant documents. She also helped me maximize my return by pointing out areas that I had previously missed with deductions that I was eligible for. Mary was super patient and super helpful. I will never do my own taxes again! Thank you TurboTax Live Service!
Date published: 2022-03-08
Rated 3 out of 5 by from OK I HAD TROUBLE WITH DOWNLOADS AND I HAVE THREE E FILED RETURNS THAT HAVE NOT YET BEEN FUNDED INTO THEIR BANK
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is amazing I have had better luck with TurboTax than I do have with Tax prep
Date published: 2022-03-08
Rated 5 out of 5 by from Great Product This is a great product. I can't even think of the time it would take to complete my taxes by hand.
Date published: 2022-03-08
Rated 1 out of 5 by from software requirements I just paid to have my mac updated to Catalina 10.15.7 in order to used Turbo Tax only to find out that I will have to update again next year. I will find another way to do my taxes next year. Catalina 10.15.7 is less than 2 years old.
Date published: 2022-03-08
Rated 5 out of 5 by from It was excellent and simplistic. TurboTax directions were easy to follow and fairly simple.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4783