TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Stephen W Turbo Tax from
Missing supporting information and detail
Although the software works reasonably well, you certainly pay for it. More importantly, there are calculations that are opaque to the tax filer. For instance, after entering in all the information, a tax is calculated and put into the 1040 (line 16); however, you cannot see that calculation. If your tax liability is affected by such things as capital gains preferential treatment, there is no way for you to understand that effect. Another example are the figures pulled from the 1099's and entered as "tax-exempt interest" and "qualified dividends" (lines 2a and 3a respectively)... I'd like to have an itemization from which 1099/account these numbers are tabulated. Additionally, I have multiple investment accounts at the same broker. I cannot distinguish between them within the software because no identifying account number is permitted to be entered or downloaded. I "fudge" this by entering in the final four digits of the account number as part of the "payer" information; that works, but messes up subsequent year downloads. These are easy, obvious fixes. I pursued it with the product support call center, and they couldn't help; furthermore, the specific concerns are referenced by other TurboTax users in the chat history. Are you guys going to fix this?
Date published: 2023-04-01
Rated 2 out of 5 by
Alex2022tax from
Desired fixes
1) It uses my first name - which I don't use - should be an option for preferred name. 2) And somehow, (second year) I miss doing a schedule E, for a rental property, and have to go to the forms to enter the data - obviously I am missing something.
Date published: 2023-04-01
Rated 5 out of 5 by
Cool Product from
What an awesome product!
The application was very intuitive and user friendly. I liked the checks along the way when filing the returns.
Date published: 2023-04-01
Rated 5 out of 5 by
Sivoeun from
Awsome
i am Cambodian don't know that much english language and still can do it by myself.
Date published: 2023-04-01
Rated 5 out of 5 by
nonickname2345 from
Great Product
I Hate tax season just like everyone else but turbo tax makes it much easier to deal with. Been a member for 5 years and will continue to use them.
Date published: 2023-04-01
Rated 5 out of 5 by
Chris1116 from
Easy going
This is the easiest and best way to do our taxes, we will be back next year
Date published: 2023-04-01
Rated 4 out of 5 by
Tstuart from
Easy to use
Turbo tax was easy to use and helpful when i needed the help
Date published: 2023-04-01
Rated 5 out of 5 by
Gma DI DI from
I love Turbo tax
I feel sooo much better having Turbotax help me I love Turbotax
Date published: 2023-04-01
Rated 5 out of 5 by
sherbert1 from
easy to use
very easy to fill in the information required in the return
Date published: 2023-04-01
Rated 5 out of 5 by
ISOHATETAXES from
TurboTax makes taxes as painless as possible
TurboTax makes taxes as painless as this very painful process can be.
All TurboTax® Offerings Reviews - Page 4781
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Stephen W Turbo Tax from
Missing supporting information and detail
Although the software works reasonably well, you certainly pay for it. More importantly, there are calculations that are opaque to the tax filer. For instance, after entering in all the information, a tax is calculated and put into the 1040 (line 16); however, you cannot see that calculation. If your tax liability is affected by such things as capital gains preferential treatment, there is no way for you to understand that effect. Another example are the figures pulled from the 1099's and entered as "tax-exempt interest" and "qualified dividends" (lines 2a and 3a respectively)... I'd like to have an itemization from which 1099/account these numbers are tabulated. Additionally, I have multiple investment accounts at the same broker. I cannot distinguish between them within the software because no identifying account number is permitted to be entered or downloaded. I "fudge" this by entering in the final four digits of the account number as part of the "payer" information; that works, but messes up subsequent year downloads. These are easy, obvious fixes. I pursued it with the product support call center, and they couldn't help; furthermore, the specific concerns are referenced by other TurboTax users in the chat history. Are you guys going to fix this?
Date published: 2023-04-01
Rated 2 out of 5 by
Alex2022tax from
Desired fixes
1) It uses my first name - which I don't use - should be an option for preferred name. 2) And somehow, (second year) I miss doing a schedule E, for a rental property, and have to go to the forms to enter the data - obviously I am missing something.
Date published: 2023-04-01
Rated 5 out of 5 by
Cool Product from
What an awesome product!
The application was very intuitive and user friendly. I liked the checks along the way when filing the returns.
Date published: 2023-04-01
Rated 5 out of 5 by
Sivoeun from
Awsome
i am Cambodian don't know that much english language and still can do it by myself.
Date published: 2023-04-01
Rated 5 out of 5 by
nonickname2345 from
Great Product
I Hate tax season just like everyone else but turbo tax makes it much easier to deal with. Been a member for 5 years and will continue to use them.
Date published: 2023-04-01
Rated 5 out of 5 by
Chris1116 from
Easy going
This is the easiest and best way to do our taxes, we will be back next year
Date published: 2023-04-01
Rated 4 out of 5 by
Tstuart from
Easy to use
Turbo tax was easy to use and helpful when i needed the help
Date published: 2023-04-01
Rated 5 out of 5 by
Gma DI DI from
I love Turbo tax
I feel sooo much better having Turbotax help me I love Turbotax
Date published: 2023-04-01
Rated 5 out of 5 by
sherbert1 from
easy to use
very easy to fill in the information required in the return
Date published: 2023-04-01
Rated 5 out of 5 by
ISOHATETAXES from
TurboTax makes taxes as painless as possible
TurboTax makes taxes as painless as this very painful process can be.
All TurboTax® Offerings Reviews - Page 4781
Date published: 2023-04-01