TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by
Kate222222222 from
What would we do without TurboTax!
It still gives me a headache but I absolutely would not do my taxes any other way. Thank you TurboTax!!!!!
Date published: 2023-04-01
Rated 5 out of 5 by
Karen8567 from
Very easy
I was able to do my taxes and file my returns quickly. I use Turbo Tax every year.
Date published: 2023-04-01
Rated 1 out of 5 by
Wndy7 from
garbage
Issues from the very beginning. Tried to pay for state e file and payment won't go through and the help line was a miserable waste of time.
Date published: 2023-04-01
Rated 5 out of 5 by
DeePonce from
Easy and Quick
This was the first time we filed with Turbotax after an awful experience with our previous accountant. It was easy and explained everything very thoroughly. So happy we decided to go this route!
Date published: 2023-04-01
Rated 5 out of 5 by
Ann3587777 from
Turbo tax review
Worked great. Used the CD in the past but this was faster.
Date published: 2023-04-01
Rated 4 out of 5 by
cmefryday from
Pretty good, a few gotchas and lots of upsells
Overall, I'm fairly happy with TurboTax. My main complaint is the inability to merge my spouse's account with mine, and to merge my Rocket Mortgage info and Mint info with TurboTax. The progress bar was OK, but going back to check something forced me through all the the same clicks as the first time through that section. It would be nice to have checkboxes to highlight competed steps, and be able to get directly in and out of the section that is missing information. I also could not connect with my bank, even though Mint is connected to my bank (First Citizens Bank).
Date published: 2023-04-01
Rated 1 out of 5 by
HSA Sadface from
Easy to use, but still frustrating
TurboTax is easy to use but I am unhappy with my experience because I am forced to upgrade due to having an HSA. I end up taking the standard deduction every year and the HSA is the only thing making a difference between me being able to file for free and having to pay $130ish dollars to TurboTax. I will likely not be coming back to save that money since I am doing all the work to fill stuff out and my taxes are fairly simple, anyways.
Date published: 2023-04-01
Rated 2 out of 5 by
ww7480 from
gets worse every year
was hard to find the schedule e this year. Also never asked for my IP Pin # so waiting on my returns to be rejected
Date published: 2023-04-01
Rated 5 out of 5 by
JACKIE1949 from
TURBO TAX IS AWESOME!!
I HAVE USED TURBO TAX SINCE THE EARLY 90'S. A GREAT ASSET!!
Date published: 2023-04-01
Rated 4 out of 5 by
Trytax22 from
Thorough but long process
Able to complete, but must have a great amount of time to do so.
All TurboTax® Offerings Reviews - Page 4778
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kate222222222 from
What would we do without TurboTax!
It still gives me a headache but I absolutely would not do my taxes any other way. Thank you TurboTax!!!!!
Date published: 2023-04-01
Rated 5 out of 5 by
Karen8567 from
Very easy
I was able to do my taxes and file my returns quickly. I use Turbo Tax every year.
Date published: 2023-04-01
Rated 1 out of 5 by
Wndy7 from
garbage
Issues from the very beginning. Tried to pay for state e file and payment won't go through and the help line was a miserable waste of time.
Date published: 2023-04-01
Rated 5 out of 5 by
DeePonce from
Easy and Quick
This was the first time we filed with Turbotax after an awful experience with our previous accountant. It was easy and explained everything very thoroughly. So happy we decided to go this route!
Date published: 2023-04-01
Rated 5 out of 5 by
Ann3587777 from
Turbo tax review
Worked great. Used the CD in the past but this was faster.
Date published: 2023-04-01
Rated 4 out of 5 by
cmefryday from
Pretty good, a few gotchas and lots of upsells
Overall, I'm fairly happy with TurboTax. My main complaint is the inability to merge my spouse's account with mine, and to merge my Rocket Mortgage info and Mint info with TurboTax. The progress bar was OK, but going back to check something forced me through all the the same clicks as the first time through that section. It would be nice to have checkboxes to highlight competed steps, and be able to get directly in and out of the section that is missing information. I also could not connect with my bank, even though Mint is connected to my bank (First Citizens Bank).
Date published: 2023-04-01
Rated 1 out of 5 by
HSA Sadface from
Easy to use, but still frustrating
TurboTax is easy to use but I am unhappy with my experience because I am forced to upgrade due to having an HSA. I end up taking the standard deduction every year and the HSA is the only thing making a difference between me being able to file for free and having to pay $130ish dollars to TurboTax. I will likely not be coming back to save that money since I am doing all the work to fill stuff out and my taxes are fairly simple, anyways.
Date published: 2023-04-01
Rated 2 out of 5 by
ww7480 from
gets worse every year
was hard to find the schedule e this year. Also never asked for my IP Pin # so waiting on my returns to be rejected
Date published: 2023-04-01
Rated 5 out of 5 by
JACKIE1949 from
TURBO TAX IS AWESOME!!
I HAVE USED TURBO TAX SINCE THE EARLY 90'S. A GREAT ASSET!!
Date published: 2023-04-01
Rated 4 out of 5 by
Trytax22 from
Thorough but long process
Able to complete, but must have a great amount of time to do so.
All TurboTax® Offerings Reviews - Page 4778
Date published: 2023-04-01