TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great for simple returns I was very impressed with the options to virtually meet with a tax expert. I was connected to the tax expert in a matter of minutes.
Date published: 2023-01-24
Rated 2 out of 5 by from Not very user friendly I am not sure I will be using you all again next year. I spoke to your agents twice, The first person I spoke to, did not speak english very well and I was having to explain a lot of stuff I thought he would be able to help me with, Michelle, the second agent was great, nice, willing to take the time to help me get answers I was confident were right.
Date published: 2023-01-24
Rated 3 out of 5 by from It was smooth. An easy experience. I had to call to ask some questions.
Date published: 2023-01-24
Rated 5 out of 5 by from Great Software Turbo tax is fantastic, live advisors answered all my questions, I will be sure to use every year.
Date published: 2023-01-24
Rated 5 out of 5 by from Absolutely amazing I absolutely love turbo tax they are always so helpful and quick
Date published: 2023-01-24
Rated 5 out of 5 by from fast and accurate Turbo Tax was able to download our W2s, which means less chance of a typing error or other mistakes, they quickly got the numbers plugged in and our taxes done almost painlessly
Date published: 2023-01-24
Rated 5 out of 5 by from Great! Very easy and quick to use. I will continue using them
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo tax is excellent! The process was smooth and easy. Not a lot of trouble.
Date published: 2023-01-24
Rated 4 out of 5 by from Turbo Tax Why are you giving more? This is a waste of my time!
Date published: 2023-01-24
Rated 5 out of 5 by from My Go-To! I love Turbo Tax. If I have any questions I know that I will be able to get answers (and quickly, to boot). It does run a tad expensive. I try to use when I can/when I'm getting a bigger refund (which isn't often) because I know it'll be done accurately. Don't hesitate to use this tax service if you are able to!! I'm 26 with very little tax experience & I actually really enjoy doing it with Turbo Tax.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 4778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great for simple returns I was very impressed with the options to virtually meet with a tax expert. I was connected to the tax expert in a matter of minutes.
Date published: 2023-01-24
Rated 2 out of 5 by from Not very user friendly I am not sure I will be using you all again next year. I spoke to your agents twice, The first person I spoke to, did not speak english very well and I was having to explain a lot of stuff I thought he would be able to help me with, Michelle, the second agent was great, nice, willing to take the time to help me get answers I was confident were right.
Date published: 2023-01-24
Rated 3 out of 5 by from It was smooth. An easy experience. I had to call to ask some questions.
Date published: 2023-01-24
Rated 5 out of 5 by from Great Software Turbo tax is fantastic, live advisors answered all my questions, I will be sure to use every year.
Date published: 2023-01-24
Rated 5 out of 5 by from Absolutely amazing I absolutely love turbo tax they are always so helpful and quick
Date published: 2023-01-24
Rated 5 out of 5 by from fast and accurate Turbo Tax was able to download our W2s, which means less chance of a typing error or other mistakes, they quickly got the numbers plugged in and our taxes done almost painlessly
Date published: 2023-01-24
Rated 5 out of 5 by from Great! Very easy and quick to use. I will continue using them
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo tax is excellent! The process was smooth and easy. Not a lot of trouble.
Date published: 2023-01-24
Rated 4 out of 5 by from Turbo Tax Why are you giving more? This is a waste of my time!
Date published: 2023-01-24
Rated 5 out of 5 by from My Go-To! I love Turbo Tax. If I have any questions I know that I will be able to get answers (and quickly, to boot). It does run a tad expensive. I try to use when I can/when I'm getting a bigger refund (which isn't often) because I know it'll be done accurately. Don't hesitate to use this tax service if you are able to!! I'm 26 with very little tax experience & I actually really enjoy doing it with Turbo Tax.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 4778