TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jman233445 from
Great for simple returns
I was very impressed with the options to virtually meet with a tax expert. I was connected to the tax expert in a matter of minutes.
Date published: 2023-01-24
Rated 2 out of 5 by
Mmelissaf from
Not very user friendly
I am not sure I will be using you all again next year. I spoke to your agents twice, The first person I spoke to, did not speak english very well and I was having to explain a lot of stuff I thought he would be able to help me with, Michelle, the second agent was great, nice, willing to take the time to help me get answers I was confident were right.
Date published: 2023-01-24
Rated 3 out of 5 by
SLAB55 from
It was smooth.
An easy experience. I had to call to ask some questions.
Date published: 2023-01-24
Rated 5 out of 5 by
James9508 from
Great Software
Turbo tax is fantastic, live advisors answered all my questions, I will be sure to use every year.
Date published: 2023-01-24
Rated 5 out of 5 by
Amylv2023 from
Absolutely amazing
I absolutely love turbo tax they are always so helpful and quick
Date published: 2023-01-24
Rated 5 out of 5 by
Battlife from
fast and accurate
Turbo Tax was able to download our W2s, which means less chance of a typing error or other mistakes, they quickly got the numbers plugged in and our taxes done almost painlessly
Date published: 2023-01-24
Rated 5 out of 5 by
daveoschauss from
Great!
Very easy and quick to use. I will continue using them
Date published: 2023-01-24
Rated 5 out of 5 by
TBoss man from
Turbo tax is excellent!
The process was smooth and easy. Not a lot of trouble.
Date published: 2023-01-24
Rated 4 out of 5 by
This is really a waste from
Turbo Tax
Why are you giving more? This is a waste of my time!
Date published: 2023-01-24
Rated 5 out of 5 by
J430 from
My Go-To!
I love Turbo Tax. If I have any questions I know that I will be able to get answers (and quickly, to boot). It does run a tad expensive. I try to use when I can/when I'm getting a bigger refund (which isn't often) because I know it'll be done accurately. Don't hesitate to use this tax service if you are able to!! I'm 26 with very little tax experience & I actually really enjoy doing it with Turbo Tax.
All TurboTax® Offerings Reviews - Page 4778
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jman233445 from
Great for simple returns
I was very impressed with the options to virtually meet with a tax expert. I was connected to the tax expert in a matter of minutes.
Date published: 2023-01-24
Rated 2 out of 5 by
Mmelissaf from
Not very user friendly
I am not sure I will be using you all again next year. I spoke to your agents twice, The first person I spoke to, did not speak english very well and I was having to explain a lot of stuff I thought he would be able to help me with, Michelle, the second agent was great, nice, willing to take the time to help me get answers I was confident were right.
Date published: 2023-01-24
Rated 3 out of 5 by
SLAB55 from
It was smooth.
An easy experience. I had to call to ask some questions.
Date published: 2023-01-24
Rated 5 out of 5 by
James9508 from
Great Software
Turbo tax is fantastic, live advisors answered all my questions, I will be sure to use every year.
Date published: 2023-01-24
Rated 5 out of 5 by
Amylv2023 from
Absolutely amazing
I absolutely love turbo tax they are always so helpful and quick
Date published: 2023-01-24
Rated 5 out of 5 by
Battlife from
fast and accurate
Turbo Tax was able to download our W2s, which means less chance of a typing error or other mistakes, they quickly got the numbers plugged in and our taxes done almost painlessly
Date published: 2023-01-24
Rated 5 out of 5 by
daveoschauss from
Great!
Very easy and quick to use. I will continue using them
Date published: 2023-01-24
Rated 5 out of 5 by
TBoss man from
Turbo tax is excellent!
The process was smooth and easy. Not a lot of trouble.
Date published: 2023-01-24
Rated 4 out of 5 by
This is really a waste from
Turbo Tax
Why are you giving more? This is a waste of my time!
Date published: 2023-01-24
Rated 5 out of 5 by
J430 from
My Go-To!
I love Turbo Tax. If I have any questions I know that I will be able to get answers (and quickly, to boot). It does run a tad expensive. I try to use when I can/when I'm getting a bigger refund (which isn't often) because I know it'll be done accurately. Don't hesitate to use this tax service if you are able to!! I'm 26 with very little tax experience & I actually really enjoy doing it with Turbo Tax.
All TurboTax® Offerings Reviews - Page 4778
Date published: 2023-01-24