TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from What would we do without TurboTax! It still gives me a headache but I absolutely would not do my taxes any other way. Thank you TurboTax!!!!!
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy I was able to do my taxes and file my returns quickly. I use Turbo Tax every year.
Date published: 2023-04-01
Rated 1 out of 5 by from garbage Issues from the very beginning. Tried to pay for state e file and payment won't go through and the help line was a miserable waste of time.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy and Quick This was the first time we filed with Turbotax after an awful experience with our previous accountant. It was easy and explained everything very thoroughly. So happy we decided to go this route!
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo tax review Worked great. Used the CD in the past but this was faster.
Date published: 2023-04-01
Rated 4 out of 5 by from Pretty good, a few gotchas and lots of upsells Overall, I'm fairly happy with TurboTax. My main complaint is the inability to merge my spouse's account with mine, and to merge my Rocket Mortgage info and Mint info with TurboTax. The progress bar was OK, but going back to check something forced me through all the the same clicks as the first time through that section. It would be nice to have checkboxes to highlight competed steps, and be able to get directly in and out of the section that is missing information. I also could not connect with my bank, even though Mint is connected to my bank (First Citizens Bank).
Date published: 2023-04-01
Rated 1 out of 5 by from Easy to use, but still frustrating TurboTax is easy to use but I am unhappy with my experience because I am forced to upgrade due to having an HSA. I end up taking the standard deduction every year and the HSA is the only thing making a difference between me being able to file for free and having to pay $130ish dollars to TurboTax. I will likely not be coming back to save that money since I am doing all the work to fill stuff out and my taxes are fairly simple, anyways.
Date published: 2023-04-01
Rated 2 out of 5 by from gets worse every year was hard to find the schedule e this year. Also never asked for my IP Pin # so waiting on my returns to be rejected
Date published: 2023-04-01
Rated 5 out of 5 by from TURBO TAX IS AWESOME!! I HAVE USED TURBO TAX SINCE THE EARLY 90'S. A GREAT ASSET!!
Date published: 2023-04-01
Rated 4 out of 5 by from Thorough but long process Able to complete, but must have a great amount of time to do so.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from What would we do without TurboTax! It still gives me a headache but I absolutely would not do my taxes any other way. Thank you TurboTax!!!!!
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy I was able to do my taxes and file my returns quickly. I use Turbo Tax every year.
Date published: 2023-04-01
Rated 1 out of 5 by from garbage Issues from the very beginning. Tried to pay for state e file and payment won't go through and the help line was a miserable waste of time.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy and Quick This was the first time we filed with Turbotax after an awful experience with our previous accountant. It was easy and explained everything very thoroughly. So happy we decided to go this route!
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo tax review Worked great. Used the CD in the past but this was faster.
Date published: 2023-04-01
Rated 4 out of 5 by from Pretty good, a few gotchas and lots of upsells Overall, I'm fairly happy with TurboTax. My main complaint is the inability to merge my spouse's account with mine, and to merge my Rocket Mortgage info and Mint info with TurboTax. The progress bar was OK, but going back to check something forced me through all the the same clicks as the first time through that section. It would be nice to have checkboxes to highlight competed steps, and be able to get directly in and out of the section that is missing information. I also could not connect with my bank, even though Mint is connected to my bank (First Citizens Bank).
Date published: 2023-04-01
Rated 1 out of 5 by from Easy to use, but still frustrating TurboTax is easy to use but I am unhappy with my experience because I am forced to upgrade due to having an HSA. I end up taking the standard deduction every year and the HSA is the only thing making a difference between me being able to file for free and having to pay $130ish dollars to TurboTax. I will likely not be coming back to save that money since I am doing all the work to fill stuff out and my taxes are fairly simple, anyways.
Date published: 2023-04-01
Rated 2 out of 5 by from gets worse every year was hard to find the schedule e this year. Also never asked for my IP Pin # so waiting on my returns to be rejected
Date published: 2023-04-01
Rated 5 out of 5 by from TURBO TAX IS AWESOME!! I HAVE USED TURBO TAX SINCE THE EARLY 90'S. A GREAT ASSET!!
Date published: 2023-04-01
Rated 4 out of 5 by from Thorough but long process Able to complete, but must have a great amount of time to do so.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4778