TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Little Visibility until after process is complete The process was simple, just upload your documents and the tax expert fills out the tax forms, asking questions when needed. At the end of the process you can 'review' a summary of your return, which is just showing your total income and any refund/payment. You can't see the details of your filled out forms until afterwards at which point you can really "review" your return for accuracy. They need to make that last step, seeing the fillout out forms, available before the process is complete. Can still be after payment but before you meet with the tax expert to review you return.
Date published: 2022-03-08
Rated 3 out of 5 by from It's Okay Just ok unless you have children to claim, then it would be awesome as you could save a lot of money on filing.
Date published: 2022-03-08
Rated 5 out of 5 by from Easy as always Taxes are easy with TT and Intuit support for an "old" man.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax is fast and easy! It's easy to access all your prior tax info! It's great!
Date published: 2022-03-08
Rated 5 out of 5 by from Beyond Impressed! I have always spent time with a tax filer, but now I will never go back. This was user friendly and the easiest possible way to submit my taxes I am so happy and relieved.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax did a great job My assigned preparer was responsive and asked all the right questions. He was efficient and kept after me to provide the right information.
Date published: 2022-03-08
Rated 3 out of 5 by from Very Difficult Paying for state electronic filing Help wasn't any help, 2 calls also did not help. I had to check out as a guest rather than log into my account to make it work after 3 days of trying.
Date published: 2022-03-08
Rated 4 out of 5 by from TurboTax is great but sometimes confusing I needed to file a state return for a prior year. I got it done but navigating to the place I needed to be was complicated.
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax is helpful I had trouble finding a number to contact turbo tax on. After many attempts I go answers to my questions about state taxes. Once from another tax payer and then in more detail (a step by step check list) from turbo tax. The error was mine and when I corrected it I found another so the effort reduced my state taxes by about 3000 dollars. Glad we found it checked for similar errors on both returns and didn't find any.
Date published: 2022-03-08
Rated 5 out of 5 by from Highly recommend TurboTax My questions were answered quickly and it was very convenient that an expert could file for me
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4774
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Little Visibility until after process is complete The process was simple, just upload your documents and the tax expert fills out the tax forms, asking questions when needed. At the end of the process you can 'review' a summary of your return, which is just showing your total income and any refund/payment. You can't see the details of your filled out forms until afterwards at which point you can really "review" your return for accuracy. They need to make that last step, seeing the fillout out forms, available before the process is complete. Can still be after payment but before you meet with the tax expert to review you return.
Date published: 2022-03-08
Rated 3 out of 5 by from It's Okay Just ok unless you have children to claim, then it would be awesome as you could save a lot of money on filing.
Date published: 2022-03-08
Rated 5 out of 5 by from Easy as always Taxes are easy with TT and Intuit support for an "old" man.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax is fast and easy! It's easy to access all your prior tax info! It's great!
Date published: 2022-03-08
Rated 5 out of 5 by from Beyond Impressed! I have always spent time with a tax filer, but now I will never go back. This was user friendly and the easiest possible way to submit my taxes I am so happy and relieved.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax did a great job My assigned preparer was responsive and asked all the right questions. He was efficient and kept after me to provide the right information.
Date published: 2022-03-08
Rated 3 out of 5 by from Very Difficult Paying for state electronic filing Help wasn't any help, 2 calls also did not help. I had to check out as a guest rather than log into my account to make it work after 3 days of trying.
Date published: 2022-03-08
Rated 4 out of 5 by from TurboTax is great but sometimes confusing I needed to file a state return for a prior year. I got it done but navigating to the place I needed to be was complicated.
Date published: 2022-03-08
Rated 4 out of 5 by from Turbo Tax is helpful I had trouble finding a number to contact turbo tax on. After many attempts I go answers to my questions about state taxes. Once from another tax payer and then in more detail (a step by step check list) from turbo tax. The error was mine and when I corrected it I found another so the effort reduced my state taxes by about 3000 dollars. Glad we found it checked for similar errors on both returns and didn't find any.
Date published: 2022-03-08
Rated 5 out of 5 by from Highly recommend TurboTax My questions were answered quickly and it was very convenient that an expert could file for me
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4774