TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
LRM100 from
Michelle is Awesome
My rep made this the first positive experience I've had with Intuit in years (after many bad ones with Quicken, etc.) Fantastic!
Date published: 2022-04-18
Rated 4 out of 5 by
GloC4528 from
Long time user
I've been using Turbo Tax for 10 years or more. It is a great help making the process easier.
Date published: 2022-04-18
Rated 1 out of 5 by
DIRK303 from
use someone else
I was not able to pa for my state return esily it was stressful and took way too long
Date published: 2022-04-18
Rated 2 out of 5 by
lis612 from
Conflicting Advice
I was given conflicting advice by different experts so I am unsure whether I would use this again
Date published: 2022-04-18
Rated 2 out of 5 by
TC1992 from
Very Expensive for Simple Filing
I paid $100 to have my taxes filed; this is rather expensive in my option. I understand that there is a cost associated any service, but I'll be looking for much cheaper options next year. I'm a single man in my late 20's with rather simple taxes as well. The service is overall smooth, but paying $100 for the base product is very high in my option. Please reconsider your base pricing for simple filings.
Date published: 2022-04-18
Rated 5 out of 5 by
js2000022 from
Very easy and efficient
I completed early but waited until last minute to file. Overall very positive.
Date published: 2022-04-18
Rated 5 out of 5 by
nrherman from
turbo tax is awesome
easy to use, walks you through every step, helps you avoid errors.
Date published: 2022-04-18
Rated 3 out of 5 by
Yepps from
So far so good
Well it's not over till the return is finished . my first time fueling for free so let's see???
Date published: 2022-04-18
Rated 2 out of 5 by
itscass519 from
Disappointment went too far this year
I've been using TurboTax to file both my federal and state taxes for 8 years now. I started using it because I had faith in the brand name, and I used other Intuit software. The biggest reasons that I continue to use it are that it's familiar and brings over my information from year to year, as well as I can directly import my self-employment data from my side job using QuickBooks Self Employed. However, each year seems to bring up one issue or another. Often there's a glitch with my state return, and this year it just was way too much of a hassle to fix it. I really dislike the format of guiding me through my taxes - it's fine to start with, but then when I want to go back and review or change something, I have to go through the ENTIRE line of questioning again! And it's not just a few confirmation messages, it's 12-15 or more questions that have nothing to do with what I'm trying to change. I have lost all confidence in TurboTax this year, and I will probably cease to use QBSE as well. I will be shopping for a different tax prep software for 2022.
Date published: 2022-04-18
Rated 5 out of 5 by
Taira3 from
Turbo Tax is the way to go
I've been using Turbo Tax for a few years and have never been disappointed with the service.
All TurboTax® Offerings Reviews - Page 4774
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LRM100 from
Michelle is Awesome
My rep made this the first positive experience I've had with Intuit in years (after many bad ones with Quicken, etc.) Fantastic!
Date published: 2022-04-18
Rated 4 out of 5 by
GloC4528 from
Long time user
I've been using Turbo Tax for 10 years or more. It is a great help making the process easier.
Date published: 2022-04-18
Rated 1 out of 5 by
DIRK303 from
use someone else
I was not able to pa for my state return esily it was stressful and took way too long
Date published: 2022-04-18
Rated 2 out of 5 by
lis612 from
Conflicting Advice
I was given conflicting advice by different experts so I am unsure whether I would use this again
Date published: 2022-04-18
Rated 2 out of 5 by
TC1992 from
Very Expensive for Simple Filing
I paid $100 to have my taxes filed; this is rather expensive in my option. I understand that there is a cost associated any service, but I'll be looking for much cheaper options next year. I'm a single man in my late 20's with rather simple taxes as well. The service is overall smooth, but paying $100 for the base product is very high in my option. Please reconsider your base pricing for simple filings.
Date published: 2022-04-18
Rated 5 out of 5 by
js2000022 from
Very easy and efficient
I completed early but waited until last minute to file. Overall very positive.
Date published: 2022-04-18
Rated 5 out of 5 by
nrherman from
turbo tax is awesome
easy to use, walks you through every step, helps you avoid errors.
Date published: 2022-04-18
Rated 3 out of 5 by
Yepps from
So far so good
Well it's not over till the return is finished . my first time fueling for free so let's see???
Date published: 2022-04-18
Rated 2 out of 5 by
itscass519 from
Disappointment went too far this year
I've been using TurboTax to file both my federal and state taxes for 8 years now. I started using it because I had faith in the brand name, and I used other Intuit software. The biggest reasons that I continue to use it are that it's familiar and brings over my information from year to year, as well as I can directly import my self-employment data from my side job using QuickBooks Self Employed. However, each year seems to bring up one issue or another. Often there's a glitch with my state return, and this year it just was way too much of a hassle to fix it. I really dislike the format of guiding me through my taxes - it's fine to start with, but then when I want to go back and review or change something, I have to go through the ENTIRE line of questioning again! And it's not just a few confirmation messages, it's 12-15 or more questions that have nothing to do with what I'm trying to change. I have lost all confidence in TurboTax this year, and I will probably cease to use QBSE as well. I will be shopping for a different tax prep software for 2022.
Date published: 2022-04-18
Rated 5 out of 5 by
Taira3 from
Turbo Tax is the way to go
I've been using Turbo Tax for a few years and have never been disappointed with the service.
All TurboTax® Offerings Reviews - Page 4774
Date published: 2022-04-18