TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax was helpful When I didn't quite understand a question, the experts were helpful and knowledgeable with their explanations. Lots of questions were asked on the form that weren't previously asked.
Date published: 2023-04-01
Rated 5 out of 5 by from Kool It's kool & I hope 2 file again at turbo tax. I'm prayin dat I get my 1st taste of money n be wiseful n smarta.
Date published: 2023-04-01
Rated 5 out of 5 by from Happy Customer I appreciate how easy it is to use Turbo Tax and that, as a returning customer, so much of my data is already in the system. It took me under an hour to jointly file my taxes for my spouse and me. The feature of importing a PDF of my tax documents saved a good deal of time. I have used Turbo Tax for 8 years in a row and plan to do so again next year.
Date published: 2023-04-01
Rated 4 out of 5 by from Used Turbo Tax for many years Even though I prepared all my documents ahead of time, it took me three hours to do the taxes. I hate doing taxes and I'm glad I am done.
Date published: 2023-04-01
Rated 3 out of 5 by from Not bad but had issues While filling out all the data for the actual filing of all my taxes was quite simple & very easy to follow the directions, I had to pay for the State program ($25) & when I tried to use the TurboTax's method of making that payment I couldn't get it to take my information. I also wasn't able to actually log in to the Intuit website to save all my information even though I had a username & password. It simply couldn't find me when I tried to actually log in to save this years information. I'd done that with last year's taxes but this years program couldn't find me so that's a definite problem. I ended up using "Pay as a Guest" to pay for the State program since I wasn't getting a refund & it wouldn't accept my login info. Needs work on the tail end of this process!!
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax is fine, but it has changed, issues Good, but not perfect. It has changed. Can't delete things, change things, it asks for things that don't exist and you can't ignore it or say, not possible.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is a good product. I don't like the pricing changes for this year. I have been using Turbo Tax for more than 10 years and this year cost me more than $100 than last year.
Date published: 2023-04-01
Rated 5 out of 5 by from TURBO TAX IS FANTASTIC User friendly, great explanations and because we use every year for the last 10 years it has stored our information and it is easy to update or edit any information. Great product and service. Peace of mind!
Date published: 2023-04-01
Rated 5 out of 5 by from Because it was very easy to use and very fast My experience with TurboTax was great and I’m definitely gonna come back year after year
Date published: 2023-04-01
Rated 5 out of 5 by from Quick and easy I got more than I thought I was going to get. I am very satisfied.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was helpful When I didn't quite understand a question, the experts were helpful and knowledgeable with their explanations. Lots of questions were asked on the form that weren't previously asked.
Date published: 2023-04-01
Rated 5 out of 5 by from Kool It's kool & I hope 2 file again at turbo tax. I'm prayin dat I get my 1st taste of money n be wiseful n smarta.
Date published: 2023-04-01
Rated 5 out of 5 by from Happy Customer I appreciate how easy it is to use Turbo Tax and that, as a returning customer, so much of my data is already in the system. It took me under an hour to jointly file my taxes for my spouse and me. The feature of importing a PDF of my tax documents saved a good deal of time. I have used Turbo Tax for 8 years in a row and plan to do so again next year.
Date published: 2023-04-01
Rated 4 out of 5 by from Used Turbo Tax for many years Even though I prepared all my documents ahead of time, it took me three hours to do the taxes. I hate doing taxes and I'm glad I am done.
Date published: 2023-04-01
Rated 3 out of 5 by from Not bad but had issues While filling out all the data for the actual filing of all my taxes was quite simple & very easy to follow the directions, I had to pay for the State program ($25) & when I tried to use the TurboTax's method of making that payment I couldn't get it to take my information. I also wasn't able to actually log in to the Intuit website to save all my information even though I had a username & password. It simply couldn't find me when I tried to actually log in to save this years information. I'd done that with last year's taxes but this years program couldn't find me so that's a definite problem. I ended up using "Pay as a Guest" to pay for the State program since I wasn't getting a refund & it wouldn't accept my login info. Needs work on the tail end of this process!!
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax is fine, but it has changed, issues Good, but not perfect. It has changed. Can't delete things, change things, it asks for things that don't exist and you can't ignore it or say, not possible.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is a good product. I don't like the pricing changes for this year. I have been using Turbo Tax for more than 10 years and this year cost me more than $100 than last year.
Date published: 2023-04-01
Rated 5 out of 5 by from TURBO TAX IS FANTASTIC User friendly, great explanations and because we use every year for the last 10 years it has stored our information and it is easy to update or edit any information. Great product and service. Peace of mind!
Date published: 2023-04-01
Rated 5 out of 5 by from Because it was very easy to use and very fast My experience with TurboTax was great and I’m definitely gonna come back year after year
Date published: 2023-04-01
Rated 5 out of 5 by from Quick and easy I got more than I thought I was going to get. I am very satisfied.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4763