TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First time preparing my own tax return As someone who has always used a CPA to file her return, I was hesitant about trying to do it myself. However, TurboTax made it much easier than I expected. The software is excellent and really made the process relatively painless. There were some tax areas with which I was unfamiliar, so I called in for support several times along the way when I had questions, and the tax experts were usually helpful. Some of them were more knowledgeable than others, however, and I found I needed to cross-check what they were telling me occasionally, but I did eventually find consensus. It just took extra time on my part. Hopefully, I learned something in the process about the tax codes and rules, however. I'm excited about being able to file my return on my own for the first time. My CPA was charging me over $500 for a pretty straightforward self-employed return, and that was her discount off of her usual $700. So I saved at least $245 in tax prep fees by filing through TurboTax. Nice.
Date published: 2021-03-31
Rated 3 out of 5 by from Not what I expected More expensive than previously. Was less certain than when I had used previously.
Date published: 2021-03-31
Rated 5 out of 5 by from We love our TurboTax!!! Had to chat for my fiances taxes and it was still quick and painless
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo tax year 8 Turbo tax is simple and easy to use. Estimated tax payment schedule could be a little easier to find.
Date published: 2021-03-31
Rated 5 out of 5 by from I had very good results using Turbo Tax. Turbo Tax was easy to use and explanations understandable. I used the free Turbo Tax product and am very satisfied.
Date published: 2021-03-31
Rated 5 out of 5 by from Very Easy Program to Use Very Helpful tried to locate my old Advantage account. worked with them for over 2 hours issue was resolved.
Date published: 2021-03-31
Rated 5 out of 5 by from Thank you Turbo Tax! Thanks for making tax season less confusing & a positive experience.
Date published: 2021-03-31
Rated 2 out of 5 by from Turbo Tax is no longer great! I do not need estimated tax vouchers and I can not remove them. Prior to this year removing them was easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Excellent service Diana was very kind and so helpful on my questions love her assistance
Date published: 2021-03-31
Rated 5 out of 5 by from With ease Been using Turbo Tax for years. Easy to use and maximizes my return.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First time preparing my own tax return As someone who has always used a CPA to file her return, I was hesitant about trying to do it myself. However, TurboTax made it much easier than I expected. The software is excellent and really made the process relatively painless. There were some tax areas with which I was unfamiliar, so I called in for support several times along the way when I had questions, and the tax experts were usually helpful. Some of them were more knowledgeable than others, however, and I found I needed to cross-check what they were telling me occasionally, but I did eventually find consensus. It just took extra time on my part. Hopefully, I learned something in the process about the tax codes and rules, however. I'm excited about being able to file my return on my own for the first time. My CPA was charging me over $500 for a pretty straightforward self-employed return, and that was her discount off of her usual $700. So I saved at least $245 in tax prep fees by filing through TurboTax. Nice.
Date published: 2021-03-31
Rated 3 out of 5 by from Not what I expected More expensive than previously. Was less certain than when I had used previously.
Date published: 2021-03-31
Rated 5 out of 5 by from We love our TurboTax!!! Had to chat for my fiances taxes and it was still quick and painless
Date published: 2021-03-31
Rated 4 out of 5 by from Turbo tax year 8 Turbo tax is simple and easy to use. Estimated tax payment schedule could be a little easier to find.
Date published: 2021-03-31
Rated 5 out of 5 by from I had very good results using Turbo Tax. Turbo Tax was easy to use and explanations understandable. I used the free Turbo Tax product and am very satisfied.
Date published: 2021-03-31
Rated 5 out of 5 by from Very Easy Program to Use Very Helpful tried to locate my old Advantage account. worked with them for over 2 hours issue was resolved.
Date published: 2021-03-31
Rated 5 out of 5 by from Thank you Turbo Tax! Thanks for making tax season less confusing & a positive experience.
Date published: 2021-03-31
Rated 2 out of 5 by from Turbo Tax is no longer great! I do not need estimated tax vouchers and I can not remove them. Prior to this year removing them was easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Excellent service Diana was very kind and so helpful on my questions love her assistance
Date published: 2021-03-31
Rated 5 out of 5 by from With ease Been using Turbo Tax for years. Easy to use and maximizes my return.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4763