TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from thorough Well it is easy to install. Love the import of last years returns gives exact place to find items. I got money back
Date published: 2022-03-09
Rated 5 out of 5 by from Super easy! Took 15 minutes. They got me the biggest refund possible
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax is amazing It was really easy and very understanding!i would recommend for anyone.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tx Yvette is AWESOME After 2 days of trying to get to the right person to help me, and going thru 3 phone numbers to get there, I finally was connected with a REAL TAX EXPERT - Yvette. She assured me she was an expert of 18 years and she proved it.
Date published: 2022-03-09
Rated 3 out of 5 by from Issues in efiling I was told to review before e filling but keeps on repeating but no ways to resolve the issue, called the customer service or tax expert twice still doesn't know how to go back and resolve the issue, the only suggestion is to delete the form and enter it again, I have been with turbo tax for nine years never had this kind of issue.
Date published: 2022-03-09
Rated 4 out of 5 by from I have used turbo tax for many years now & is grea My experience was good & answered the question correctly
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax It's an easy platform to navigate. And the prompts are helpful. Making sure you've have filled out forms correctly.
Date published: 2022-03-09
Rated 2 out of 5 by from Lots of technical issues I've spent hours trying to efile. Says it can't connect. Then I try to update TTbiz2021... says it can't find the server.. what a waste of time. Finally, I decide to update by downloading an update file manually. Finally TT connects and I'm able to efile after updating with the latest patch. Your product and service needs a complete overhaul. I've been using QB and TT for years.. and every year I pull my hair out (nothing left). A good alternative to QB and TT will sink your ship.. you don't seem to get it. Believe me, if I could change products easily.. my relationship with QB and TT would be history.
Date published: 2022-03-09
Rated 4 out of 5 by from Turbo tax was really helpful I chose the free upgrade to live and it helped me out a lot because I had a lot of questions and needed help. The only thing I didn't like was that because I have "lifetime learning credits" it was mandatory for me to upgrade more to Delux in order for me to file.
Date published: 2022-03-09
Rated 5 out of 5 by from Extremely Satisfy I like how you can search how you can find info on the forms
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4762
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from thorough Well it is easy to install. Love the import of last years returns gives exact place to find items. I got money back
Date published: 2022-03-09
Rated 5 out of 5 by from Super easy! Took 15 minutes. They got me the biggest refund possible
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax is amazing It was really easy and very understanding!i would recommend for anyone.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tx Yvette is AWESOME After 2 days of trying to get to the right person to help me, and going thru 3 phone numbers to get there, I finally was connected with a REAL TAX EXPERT - Yvette. She assured me she was an expert of 18 years and she proved it.
Date published: 2022-03-09
Rated 3 out of 5 by from Issues in efiling I was told to review before e filling but keeps on repeating but no ways to resolve the issue, called the customer service or tax expert twice still doesn't know how to go back and resolve the issue, the only suggestion is to delete the form and enter it again, I have been with turbo tax for nine years never had this kind of issue.
Date published: 2022-03-09
Rated 4 out of 5 by from I have used turbo tax for many years now & is grea My experience was good & answered the question correctly
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax It's an easy platform to navigate. And the prompts are helpful. Making sure you've have filled out forms correctly.
Date published: 2022-03-09
Rated 2 out of 5 by from Lots of technical issues I've spent hours trying to efile. Says it can't connect. Then I try to update TTbiz2021... says it can't find the server.. what a waste of time. Finally, I decide to update by downloading an update file manually. Finally TT connects and I'm able to efile after updating with the latest patch. Your product and service needs a complete overhaul. I've been using QB and TT for years.. and every year I pull my hair out (nothing left). A good alternative to QB and TT will sink your ship.. you don't seem to get it. Believe me, if I could change products easily.. my relationship with QB and TT would be history.
Date published: 2022-03-09
Rated 4 out of 5 by from Turbo tax was really helpful I chose the free upgrade to live and it helped me out a lot because I had a lot of questions and needed help. The only thing I didn't like was that because I have "lifetime learning credits" it was mandatory for me to upgrade more to Delux in order for me to file.
Date published: 2022-03-09
Rated 5 out of 5 by from Extremely Satisfy I like how you can search how you can find info on the forms
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4762