TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax was easier this year. (Don't like surveys Helpful, friendly, knowledgeable knew a lot of things
Date published: 2023-04-01
Rated 1 out of 5 by from Frustrated I am getting frustrated that i can not move the turbotax version to the correct one. 2 or 3 years ago i thought i would try the more expensive turbotax to test it out and i thought it would be nice to talk to a real person. Well i paid for it and by the time all of the tax information was ready to go all of the spots were filled so i was not able to even use the upgraded version. Now every year i get charge for a upgraded version even though i dont need it. Above and beyond that i have discount from Robinhod, Chase, Rakauen that never seem to cut $15 dollars off like they are suppose to. So every year i feel like Turbotax is taking $45 dollars that i should not be spending. One additional complaint i would have is how bad the advertising for upgrades have got in the past few years. It seems like you have to have a masters degree to navigate through them with out ending up paying even more out of pocket.
Date published: 2023-04-01
Rated 5 out of 5 by from turbo tax is easy I used to do my own taxes, but with Turbo tax everything is easy. records are there. I dont make little mistakes.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Review Tax Year 2022 As always very straight forward and easy to understand!
Date published: 2023-04-01
Rated 5 out of 5 by from Great Tax Tool It is fast and easy. And provides documentation for hard copy.
Date published: 2023-04-01
Rated 5 out of 5 by from You guys are great The experience was great very easy to file , no headaches at all
Date published: 2023-04-01
Rated 5 out of 5 by from Thanks Always an easy way to get these done in short time.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is Awesome except ....... I have been using Turbo Tax since it first came out. Always loved it. Now that I can do the EZ Form, I have been using the free version. Still awesome except the software said they could save even more money. Well it didn't. Now I owe taxes and $113 for the software. Who does that? Anyway, not a fan right now.
Date published: 2023-04-01
Rated 3 out of 5 by from Turbo Tax is getting faster and more expensive Too many inquiries about more expensive services (nearly every other page) and submission costs are getting closer to $200.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use Easy to use and very simple and fast. Done in 10 minutes
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4760
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was easier this year. (Don't like surveys Helpful, friendly, knowledgeable knew a lot of things
Date published: 2023-04-01
Rated 1 out of 5 by from Frustrated I am getting frustrated that i can not move the turbotax version to the correct one. 2 or 3 years ago i thought i would try the more expensive turbotax to test it out and i thought it would be nice to talk to a real person. Well i paid for it and by the time all of the tax information was ready to go all of the spots were filled so i was not able to even use the upgraded version. Now every year i get charge for a upgraded version even though i dont need it. Above and beyond that i have discount from Robinhod, Chase, Rakauen that never seem to cut $15 dollars off like they are suppose to. So every year i feel like Turbotax is taking $45 dollars that i should not be spending. One additional complaint i would have is how bad the advertising for upgrades have got in the past few years. It seems like you have to have a masters degree to navigate through them with out ending up paying even more out of pocket.
Date published: 2023-04-01
Rated 5 out of 5 by from turbo tax is easy I used to do my own taxes, but with Turbo tax everything is easy. records are there. I dont make little mistakes.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Review Tax Year 2022 As always very straight forward and easy to understand!
Date published: 2023-04-01
Rated 5 out of 5 by from Great Tax Tool It is fast and easy. And provides documentation for hard copy.
Date published: 2023-04-01
Rated 5 out of 5 by from You guys are great The experience was great very easy to file , no headaches at all
Date published: 2023-04-01
Rated 5 out of 5 by from Thanks Always an easy way to get these done in short time.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is Awesome except ....... I have been using Turbo Tax since it first came out. Always loved it. Now that I can do the EZ Form, I have been using the free version. Still awesome except the software said they could save even more money. Well it didn't. Now I owe taxes and $113 for the software. Who does that? Anyway, not a fan right now.
Date published: 2023-04-01
Rated 3 out of 5 by from Turbo Tax is getting faster and more expensive Too many inquiries about more expensive services (nearly every other page) and submission costs are getting closer to $200.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use Easy to use and very simple and fast. Done in 10 minutes
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4760