TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281589 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from More trouble this year than ever before All of a sudden locked out of 2021 return. Cannot pull up2021 draft to print for comparison to 3/1/2021 version. Help for getting into program gives three review steps but doesn't work. Miffed totally. Access to customer service needs chat service. Phone wait at this time of year is untenable. Help not very. STUCK and state taxes due in two weeks.
Date published: 2021-03-31
Rated 5 out of 5 by from Super Easy and Fast All you have to do is fill in the boxes of information and you are done.
Date published: 2021-03-31
Rated 5 out of 5 by from turbo tax is great easy to use and helpful and convenient to use on my own time
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax Is Truly Awesome Just a little hiccup understand the the Tax break on the relief package this year for 2020.
Date published: 2021-03-31
Rated 4 out of 5 by from Okay I felt like there was confusion about having to buy something to e-file. I can't remember what it was called. I'm sure it is used to give my info. so I can be sold something. The image I remember was snapping fingers, and a $50 rebate. I didn't want to use that but felt like I had too.
Date published: 2021-03-31
Rated 4 out of 5 by from Great Product - Needs some work! It would be nice if TurboTax better showed where I input info the year before. Sometimes I had to guess. I also had problems getting the return to print for mailing. It seemed it kept on wanting me to e-file.
Date published: 2021-03-31
Rated 5 out of 5 by from Thorough program and efficient loading of info Helpful Help pages, TurboTax's smooth step-by-step process walked me through it.
Date published: 2021-03-31
Rated 3 out of 5 by from Not! I already had a license code # and you charged me an extra $ 90 for Premier , plus a$40 preparation fee. Not happy with TT this year.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is an awesome product! Have used for about 10 years and each year the use gets easier.
Date published: 2021-03-31
Rated 5 out of 5 by from best bet for tax prepartation If your a business person, work from the comfort of home at your own pace. Log on and off as necessary to get totals and items together and sign back on where you left off.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from More trouble this year than ever before All of a sudden locked out of 2021 return. Cannot pull up2021 draft to print for comparison to 3/1/2021 version. Help for getting into program gives three review steps but doesn't work. Miffed totally. Access to customer service needs chat service. Phone wait at this time of year is untenable. Help not very. STUCK and state taxes due in two weeks.
Date published: 2021-03-31
Rated 5 out of 5 by from Super Easy and Fast All you have to do is fill in the boxes of information and you are done.
Date published: 2021-03-31
Rated 5 out of 5 by from turbo tax is great easy to use and helpful and convenient to use on my own time
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax Is Truly Awesome Just a little hiccup understand the the Tax break on the relief package this year for 2020.
Date published: 2021-03-31
Rated 4 out of 5 by from Okay I felt like there was confusion about having to buy something to e-file. I can't remember what it was called. I'm sure it is used to give my info. so I can be sold something. The image I remember was snapping fingers, and a $50 rebate. I didn't want to use that but felt like I had too.
Date published: 2021-03-31
Rated 4 out of 5 by from Great Product - Needs some work! It would be nice if TurboTax better showed where I input info the year before. Sometimes I had to guess. I also had problems getting the return to print for mailing. It seemed it kept on wanting me to e-file.
Date published: 2021-03-31
Rated 5 out of 5 by from Thorough program and efficient loading of info Helpful Help pages, TurboTax's smooth step-by-step process walked me through it.
Date published: 2021-03-31
Rated 3 out of 5 by from Not! I already had a license code # and you charged me an extra $ 90 for Premier , plus a$40 preparation fee. Not happy with TT this year.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is an awesome product! Have used for about 10 years and each year the use gets easier.
Date published: 2021-03-31
Rated 5 out of 5 by from best bet for tax prepartation If your a business person, work from the comfort of home at your own pace. Log on and off as necessary to get totals and items together and sign back on where you left off.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4757