TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love using TurboTax It is very simple to use. Takes through each step and covers all aspects of taxation.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is great I have used TuroTax for many years. I was a little concerned this year because my wife passed away and I was not sure how to handle that with the IRS. That part went very smoothly. Although TurboTax claimed to support one of my financial institutes, I was unable to import data from it. I talked to the financial institute and they said the problem was with TurboTax. I attempted to contact TurboTax to discuss the problem and was never able to talk to anyone. My problem was an unusual one and was not covered by the standard problems in the various HELP options. I was able to enter the data manually and complete my filing. Other than not being able to talk to someone, TurboTax was great.
Date published: 2021-03-04
Rated 5 out of 5 by from Great easiest return I've ever done! Glad I chose Turbotax
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is awesome! I've been using TurboTax software for more than 20 years and would never think of using any other.
Date published: 2021-03-04
Rated 5 out of 5 by from LIKE TURBO TAX ABOVE ALL OTHERS GREAT EXPERIENCE! I REALLY LOVE HOW TURBOTAX EXPLAINS EVERYTHING!
Date published: 2021-03-04
Rated 5 out of 5 by from TURBO TAX IS EASY AND QUICK TURBO TAX IS GREAT AND EASY JUST HAVE ALL TAX INFO FROM CURRENT AND YEAR PRIOR AND ITS A SIMPLE PROCESS. IT ASK ALL THE RIGHT QUESTIONS AND EVEN GIVES IDEAS. LOVE THE SERVICE
Date published: 2021-03-04
Rated 5 out of 5 by from Cheapest Software I find the software easy to navigate and very cost-effective.
Date published: 2021-03-04
Rated 5 out of 5 by from Almost 30 years using TTax and always great I started using TurboTax in early 90s so have watched it progress over time. It seems every year as new features are added it becomes safer and easier to use. My confidence using TTax has grown over time, it wasn't always easy. The interview process has become much more complete and the self auditing and now Audit defense has blown my confidence to new levels. We itemized every year and have one home with a mortgage. We both were career employees with W-2 income. We lived and worked in 1 state at a time, retired to another state. Now our income is IRAs and Pensions and TTax again makes the interview and income entering process easy. We download our 1099s. We don't need a Tax man to do this for us, it would be throwing money away for our situation. We love it.
Date published: 2021-03-04
Rated 4 out of 5 by from Easy to use Excellent resources such a live chat to assist with any questions
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax review What live experts??? It's impossible on TurboTax to ask questions. Questions are referred to pre-existing printed questions and answers that may or may not solve my problem. I'd be willing to pay extra if I could talk to a live person. Software is excellent but customer service during tax season in non existent.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 4754
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love using TurboTax It is very simple to use. Takes through each step and covers all aspects of taxation.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is great I have used TuroTax for many years. I was a little concerned this year because my wife passed away and I was not sure how to handle that with the IRS. That part went very smoothly. Although TurboTax claimed to support one of my financial institutes, I was unable to import data from it. I talked to the financial institute and they said the problem was with TurboTax. I attempted to contact TurboTax to discuss the problem and was never able to talk to anyone. My problem was an unusual one and was not covered by the standard problems in the various HELP options. I was able to enter the data manually and complete my filing. Other than not being able to talk to someone, TurboTax was great.
Date published: 2021-03-04
Rated 5 out of 5 by from Great easiest return I've ever done! Glad I chose Turbotax
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is awesome! I've been using TurboTax software for more than 20 years and would never think of using any other.
Date published: 2021-03-04
Rated 5 out of 5 by from LIKE TURBO TAX ABOVE ALL OTHERS GREAT EXPERIENCE! I REALLY LOVE HOW TURBOTAX EXPLAINS EVERYTHING!
Date published: 2021-03-04
Rated 5 out of 5 by from TURBO TAX IS EASY AND QUICK TURBO TAX IS GREAT AND EASY JUST HAVE ALL TAX INFO FROM CURRENT AND YEAR PRIOR AND ITS A SIMPLE PROCESS. IT ASK ALL THE RIGHT QUESTIONS AND EVEN GIVES IDEAS. LOVE THE SERVICE
Date published: 2021-03-04
Rated 5 out of 5 by from Cheapest Software I find the software easy to navigate and very cost-effective.
Date published: 2021-03-04
Rated 5 out of 5 by from Almost 30 years using TTax and always great I started using TurboTax in early 90s so have watched it progress over time. It seems every year as new features are added it becomes safer and easier to use. My confidence using TTax has grown over time, it wasn't always easy. The interview process has become much more complete and the self auditing and now Audit defense has blown my confidence to new levels. We itemized every year and have one home with a mortgage. We both were career employees with W-2 income. We lived and worked in 1 state at a time, retired to another state. Now our income is IRAs and Pensions and TTax again makes the interview and income entering process easy. We download our 1099s. We don't need a Tax man to do this for us, it would be throwing money away for our situation. We love it.
Date published: 2021-03-04
Rated 4 out of 5 by from Easy to use Excellent resources such a live chat to assist with any questions
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax review What live experts??? It's impossible on TurboTax to ask questions. Questions are referred to pre-existing printed questions and answers that may or may not solve my problem. I'd be willing to pay extra if I could talk to a live person. Software is excellent but customer service during tax season in non existent.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 4754