TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo is great love useing this product easy and i got help by phone with Ted who was great
Date published: 2021-03-31
Rated 5 out of 5 by from Awesome Very simple to file this year. Thanks for making something easy for a change
Date published: 2021-03-31
Rated 1 out of 5 by from Unacceptable I completed both the Federal and PA return and checked for errors. Neither the Federal nor PA state reported errors, but when I tried to print the forms, I got a “There are errors in your return. Continue?”. I rechecked both returns several times, to include checking the forms, but ended up with the same result. I tried emailing TurboTax without luck. I tried your FAQ website without luck. I am totally disappointed with your customer support.
Date published: 2021-03-31
Rated 5 out of 5 by from Free An Easy Simple and Easy to use, A must try !!!!! You will not be disappointed !!
Date published: 2021-03-31
Rated 5 out of 5 by from Sapphire Easy to e-file, no need to worry about waiting too long!
Date published: 2021-03-31
Rated 5 out of 5 by from Always the Best !!! TurboTax is always the best and the easiest way to do you state and federal taxes. I don't know how these other places are still in business.
Date published: 2021-03-31
Rated 4 out of 5 by from solid aid Good product closer to filing date; otherwise 5 stars. Was user # in the 1,400s so am a long term customer.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax efficient Cynthia was very knowledgeable and was able to fix my problem with a bad entry on my part. I was not able to find the issue but Cynthia found it and we were able to correct the entry and I filed the state and federal returns.
Date published: 2021-03-31
Rated 3 out of 5 by from What happened to "one free state" filing? So I bought the deluxe version this year and was filing for my mom. Guess Turbo Tax no longer offers 'one free state' filing like they have every year before this one. And they don't tell you that until you are filing and Intuit wants your credit card info to bill ya.
Date published: 2021-03-31
Rated 5 out of 5 by from Great product Easy step by step process, been using it for years. Next year if I'm required to fill out this lengthy review with required fields I will take my business elsewhere. I love Turbo but don't ruin the experience with a mandatory review next year.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo is great love useing this product easy and i got help by phone with Ted who was great
Date published: 2021-03-31
Rated 5 out of 5 by from Awesome Very simple to file this year. Thanks for making something easy for a change
Date published: 2021-03-31
Rated 1 out of 5 by from Unacceptable I completed both the Federal and PA return and checked for errors. Neither the Federal nor PA state reported errors, but when I tried to print the forms, I got a “There are errors in your return. Continue?”. I rechecked both returns several times, to include checking the forms, but ended up with the same result. I tried emailing TurboTax without luck. I tried your FAQ website without luck. I am totally disappointed with your customer support.
Date published: 2021-03-31
Rated 5 out of 5 by from Free An Easy Simple and Easy to use, A must try !!!!! You will not be disappointed !!
Date published: 2021-03-31
Rated 5 out of 5 by from Sapphire Easy to e-file, no need to worry about waiting too long!
Date published: 2021-03-31
Rated 5 out of 5 by from Always the Best !!! TurboTax is always the best and the easiest way to do you state and federal taxes. I don't know how these other places are still in business.
Date published: 2021-03-31
Rated 4 out of 5 by from solid aid Good product closer to filing date; otherwise 5 stars. Was user # in the 1,400s so am a long term customer.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax efficient Cynthia was very knowledgeable and was able to fix my problem with a bad entry on my part. I was not able to find the issue but Cynthia found it and we were able to correct the entry and I filed the state and federal returns.
Date published: 2021-03-31
Rated 3 out of 5 by from What happened to "one free state" filing? So I bought the deluxe version this year and was filing for my mom. Guess Turbo Tax no longer offers 'one free state' filing like they have every year before this one. And they don't tell you that until you are filing and Intuit wants your credit card info to bill ya.
Date published: 2021-03-31
Rated 5 out of 5 by from Great product Easy step by step process, been using it for years. Next year if I'm required to fill out this lengthy review with required fields I will take my business elsewhere. I love Turbo but don't ruin the experience with a mandatory review next year.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4754