TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
BGEB from
Easy
Very easy to follow. I like to use Turbo tax. Helpful.
Date published: 2021-03-08
Rated 5 out of 5 by
Joyce85 from
Nothing Beats TurtoTax!
Fast, efficient, accurate and easy. Use it every year!
Date published: 2021-03-08
Rated 5 out of 5 by
Bluecheesy from
Simple and easy
Finished in record time. Private with great customer service.
Date published: 2021-03-08
Rated 5 out of 5 by
Henry P from
Great experience!
Easy to use and gets better every year! I look forward to the 2021 version.
Date published: 2021-03-08
Rated 4 out of 5 by
Me1501 from
Good
Did what was expected. Wording of a couple questions was awkward but mostly ok.
Date published: 2021-03-08
Rated 3 out of 5 by
UKexpat from
Good with calculations but comms not so good
As a first time user (Prepared tax return for my daughter) found website not particularly user friendly = especially editing or returning to sections. Thought Premier meant expert help. However quite often transferred to a product agent who did not always know the answers. Even some experts did not know answers and on one occasion chatline was closed without an explanation. My daughter's case was unique as an alien resident living in the US with properties in US and UK. System seemed geared up for US citizens. Some things I worked out for myself like depreciation of a property and whether or not to make a return to a county outside the one she lived in. I have literally spent many hours on the phone or in chat rooms trying to get help. I must say some agents were fantastic and knowledgeable. As I worked out how the system worked things became a little easier and I was impressed with the calculations and reviews. Good price compared to accountants used in the past. Perhaps now we know how it works we can use Turbo Tax again for 2021 return.
Date published: 2021-03-08
Rated 5 out of 5 by
Miggz13 from
Easy and self explanitory
Easy and self explanitory, I was able to do what I needed quick and easy from home.
Date published: 2021-03-08
Rated 5 out of 5 by
17Maggie from
Turbo Tax 2020
Turbo Tax was intuitive and easy to follow and I enjoyed being able to leave and come back where I left off
Date published: 2021-03-08
Rated 5 out of 5 by
lexia123 from
Turbo Tax is great!
2nd year with turbo tax! It is free and so convinient!
Date published: 2021-03-08
Rated 5 out of 5 by
Andres88 from
Easy and great software
Easy to use!!!!!!!! Great software!!!!!!!!!!!!!!!!
All TurboTax® Offerings Reviews - Page 4753
Date published: 2021-03-08
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
BGEB from
Easy
Very easy to follow. I like to use Turbo tax. Helpful.
Date published: 2021-03-08
Rated 5 out of 5 by
Joyce85 from
Nothing Beats TurtoTax!
Fast, efficient, accurate and easy. Use it every year!
Date published: 2021-03-08
Rated 5 out of 5 by
Bluecheesy from
Simple and easy
Finished in record time. Private with great customer service.
Date published: 2021-03-08
Rated 5 out of 5 by
Henry P from
Great experience!
Easy to use and gets better every year! I look forward to the 2021 version.
Date published: 2021-03-08
Rated 4 out of 5 by
Me1501 from
Good
Did what was expected. Wording of a couple questions was awkward but mostly ok.
Date published: 2021-03-08
Rated 3 out of 5 by
UKexpat from
Good with calculations but comms not so good
As a first time user (Prepared tax return for my daughter) found website not particularly user friendly = especially editing or returning to sections. Thought Premier meant expert help. However quite often transferred to a product agent who did not always know the answers. Even some experts did not know answers and on one occasion chatline was closed without an explanation. My daughter's case was unique as an alien resident living in the US with properties in US and UK. System seemed geared up for US citizens. Some things I worked out for myself like depreciation of a property and whether or not to make a return to a county outside the one she lived in. I have literally spent many hours on the phone or in chat rooms trying to get help. I must say some agents were fantastic and knowledgeable. As I worked out how the system worked things became a little easier and I was impressed with the calculations and reviews. Good price compared to accountants used in the past. Perhaps now we know how it works we can use Turbo Tax again for 2021 return.
Date published: 2021-03-08
Rated 5 out of 5 by
Miggz13 from
Easy and self explanitory
Easy and self explanitory, I was able to do what I needed quick and easy from home.
Date published: 2021-03-08
Rated 5 out of 5 by
17Maggie from
Turbo Tax 2020
Turbo Tax was intuitive and easy to follow and I enjoyed being able to leave and come back where I left off
Date published: 2021-03-08
Rated 5 out of 5 by
lexia123 from
Turbo Tax is great!
2nd year with turbo tax! It is free and so convinient!
Date published: 2021-03-08
Rated 5 out of 5 by
Andres88 from
Easy and great software
Easy to use!!!!!!!! Great software!!!!!!!!!!!!!!!!
All TurboTax® Offerings Reviews - Page 4753
Date published: 2021-03-08